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CNET Customer FAQ

Top Answers & How-to Guides

How do I Contact CNET Customer Service?

The question we are asked most often is about how to talk to CNET customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does CNET offer a mobile app?

Yes, CNET offers a mobile app for both iOS and Android devices. The CNET mobile app provides users with access to the latest news,...
Ask any question you have about CNET customer service, get an answer now.

Policies and Guidelines

What is CNET's cancellation policy?

CNET's cancellation policy allows users to cancel their paid subscriptions at any time. To cancel a subscription, users need to log...

Where can I find CNET's privacy policy?

CNET's privacy policy can be easily accessed on their website. To find it, simply scroll down to the bottom of any page on the CNET...

What are CNET's terms of use?

CNET's terms of use define the guidelines and conditions for accessing and using their website and services. The terms outline user...

Payment

What are CNET's accepted payment methods?

CNET accepts a variety of payment methods to provide convenience and flexibility to its users. Currently, the accepted payment methods...

Age Restrictions

Are there any age restrictions for using CNET?

No, there are no specific age restrictions for using CNET. However, some of the content on the website may not be suitable for all...

Usage and Access

Can I access CNET content offline?

Yes, you can access CNET content offline. CNET offers an option to download articles, reviews, and videos for offline viewing through...

Does CNET offer a mobile app?

Yes, CNET offers a mobile app for both iOS and Android devices. The CNET mobile app provides users with access to the latest news,...

Help me with my CNET customer service issue

Ask any question you have about CNET customer service. We will do our best to get you answers right away.
We look to the CNET issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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