Build-A-Bear Workshop, Inc. Customer FAQ

Top Answers & How-to Guides

What is Build-A-Bear Workshop, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Build-A-Bear Workshop, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping or personalization services for the bears?

Yes, Build-A-Bear Workshop offers both gift wrapping and personalization services for their bears. Customers can choose from a variety...
Ask any question you have about Build-A-Bear Workshop, Inc. customer service, get an answer now.

About Build-A-Bear

What is Build-A-Bear Workshop, Inc.?

Build-A-Bear Workshop, Inc. is a beloved global brand that allows guests to create their own personalized stuffed animals. At Build-A-Bear...

How it works

How does Build-A-Bear Workshop work?

Build-A-Bear Workshop is an interactive store where kids and adults can create their own personalized stuffed animals. The process...

Store locations

Where are Build-A-Bear Workshop stores located?

Build-A-Bear Workshop stores are widely distributed across various countries, offering children and families an enjoyable experience....

Products available

What products are available at Build-A-Bear Workshop?

At Build-A-Bear Workshop, a wide range of products are available to bring out the inner creativity in children and adults alike. Our...

Pricing information

How much does it cost to build a bear at Build-A-Bear Workshop?

The cost of building a bear at Build-A-Bear Workshop varies depending on the options chosen. The basic process involves selecting a...

Parties and events

Can I schedule a party or event at Build-A-Bear Workshop?

Yes, you can schedule a party or event at Build-A-Bear Workshop. We offer a unique and interactive experience for children and adults...

Suitability

What age group is Build-A-Bear Workshop suitable for?

Build-A-Bear Workshop is suitable for a wide age range, catering to both children and adults alike. Our unique experience allows children...

Customization options

Can I bring my own clothes or accessories to dress up my bear at Build-A-Bear Workshop?

Yes, you can bring your own clothes and accessories to dress up your bear at Build-A-Bear Workshop. We encourage personalization and...

Promotions and discounts

Do you offer any special discounts or promotions?

Yes, Build-A-Bear Workshop offers a variety of special discounts and promotions. From time to time, they have limited-time offers and...

Return policy

What is the return policy at Build-A-Bear Workshop?

At Build-A-Bear Workshop, our return policy ensures customer satisfaction. If you are not delighted with your purchase, we gladly accept...

Online purchases

Can I purchase a bear online and have it shipped to me?

Yes, you can purchase a bear online from Build-A-Bear Workshop and have it shipped to your desired location. Through our user-friendly...

Gift services

Do you offer gift wrapping or personalization services for the bears?

Yes, Build-A-Bear Workshop offers both gift wrapping and personalization services for their bears. Customers can choose from a variety...

Help me with my Build-A-Bear Workshop, Inc. customer service issue

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