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Broyhill Furniture Customer FAQ

Top Answers & How-to Guides

How do I Contact Broyhill Furniture Customer Service?

The question we are asked most often is about how to talk to Broyhill Furniture customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Broyhill offer assembly services for their furniture?

Yes, Broyhill does offer assembly services for their furniture. We understand that assembling furniture can be time-consuming and complex...
Ask any question you have about Broyhill Furniture customer service, get an answer now.

Recent Broyhill Furniture Customer Questions

How do I pair my remote to my electric fireplace?

To pair your remote to your electric fireplace, first, ensure that the fireplace is plugged in and powered on. Look for a pairing button on the fireplace unit, usually located at the back or on the control panel. Press and hold this button for a few seconds. Next, press the 'Pair' or 'On' button on your remote. The indicator light on the fireplace should blink or change to let you know the pairing was successful. If necessary, refer to the user manual for additional troubleshooting steps specific to your model.
Asked Oct 14, 2024 10:58 PM

need replacement covers for my couch seat cushions.

We recommend checking if your couch model has specific replacement covers available through Broyhill Furniture. Replacement cushion covers may be available for purchase or you might explore custom upholstery options to fit your needs.
Asked Oct 7, 2024 5:14 PM

Bought a Broyhill cedar terrace pergola 10x 12 and need to know what size sunshade to buy. Inside measurements 94x118 inches

For a Broyhill Cedar Terrace Pergola with inside measurements of 94x118 inches, you'll need a sunshade that matches these dimensions or is slightly smaller to ensure it fits properly. A sunshade around 90x114 inches would work well.
Asked Jul 4, 2024 11:06 PM

I need cushion replacements on broyhill outdoor sofa eagle brook

For cushion replacements on a Broyhill Outdoor Sofa Eagle Brook, you generally need to check the original purchase information or contact customer service for specific details on replacement parts.
Asked Jul 1, 2024 6:29 PM

I need to buy cushion covers for outdoor furniture Crestfield all weather GB0239041-2

Unfortunately, we do not sell specific cushion covers for individual Broyhill Furniture models such as Crestfield All Weather GB0239041-2. Broyhill Furniture does not specialize in outdoor furniture accessories. For customized or specific cushion covers, we suggest seeking out a local upholstery or fabric store that provides custom sewing services. They can assist you in choosing the right fabric for outdoor use and create cushion covers that match your specifications. Please note that the fabric should be designed for outdoor use to resist fading in the sun and withstand the elements.
Asked Apr 24, 2024 4:28 PM

Help me with my Broyhill Furniture customer service issue

Return Policy

What is Broyhill's return policy?

Broyhill's return policy ensures customer satisfaction by accepting returns within 30 days of purchase. We understand that sometimes...

Durability

How long does Broyhill furniture usually last?

Broyhill furniture is renowned for its durability and long-lasting quality. While the lifespan of any furniture item can vary depending...

Warranty

What is the warranty on Broyhill products?

The warranty on Broyhill products typically varies depending on the specific item purchased. However, Broyhill generally offers a limited...

Purchase Locations

Where can I purchase Broyhill furniture?

Broyhill furniture can be conveniently purchased through several authorized retailers both online and in-store. To locate a nearby...

Customization Options

Can I customize the design and fabric of Broyhill furniture?

Yes, Broyhill offers customization options for their furniture designs and fabrics. They understand that everyone has unique preferences...

Financing

Does Broyhill offer financing options?

Yes, Broyhill offers financing options to make it convenient for customers to purchase their desired furniture. With the understanding...

Delivery Tracking

Can I track the delivery of my Broyhill furniture order?

Yes, you can track the delivery of your Broyhill furniture order. Once your order has been shipped, you will receive an email with...

Shipping Methods

What are the available shipping methods for Broyhill furniture?

At Broyhill, we strive to provide convenient and reliable shipping options for our valued customers. We offer two main shipping methods...

Promotions

Are there any discounts or promotions currently available for Broyhill products?

Yes, Broyhill regularly offers discounts and promotions on their products. They understand the value of providing great deals to their...

Damaged Items

What is Broyhill's process for handling damaged or defective items?

Broyhill's process for handling damaged or defective items is designed to ensure customer satisfaction and resolve issues promptly....

Assembly Services

Does Broyhill offer assembly services for their furniture?

Yes, Broyhill does offer assembly services for their furniture. We understand that assembling furniture can be time-consuming and complex...
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Broyhill Furniture issues reported to GetHuman
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