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Birchbox Customer FAQ

Top Answers & How-to Guides

How do I Contact Birchbox Customer Service?

The question we are asked most often is about how to talk to Birchbox customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Cancel My Account with Birchbox?

Birchbox is a company that specializes in offering customers beauty products on a monthly basis. Customers have the ability to sample...

Can I purchase full-size products from Birchbox?

Yes, you can purchase full-size products from Birchbox. In addition to the monthly subscription box, Birchbox offers a wide range of...
Ask any question you have about Birchbox customer service, get an answer now.

Recent Birchbox Customer Questions

How do I find out if an old gift card is still valid

To find out if your old Birchbox gift card is still valid, you need to log into your Birchbox account. From there, you can enter the code from the gift card to check its balance and validity. If you no longer have a Birchbox account or are having issues, you can consider checking the terms and conditions that came with your gift card, as they often provide information on the card's validity period. Remember, the link to the most up-to-date contact information is right here if you need further help.
Asked May 10, 2024 3:29 PM

Help me with my Birchbox customer service issue

Order Tracking

How Do I Track My Birchbox Order?

When you subscribe to Birchbox, you can track your package in one of three ways. You can use the status update emails from Birchbox...

Order Issues

What Do I Do If I Got the Wrong Order from Birchbox

This article discusses the steps consumers need to take when they've received the wrong order from Birchbox. It shares specific information...

Customer Service

How Do I Speak to a Birchbox Customer Service Rep?

The best way to speak to a Birchbox customer service rep is through live chat via the Birchbox website. This is the quickest and easiest...

Refunds and Exchanges

How Do I Get a Refund or Exchange Something from Birchbox?

Customers can get a refund for Birchbox products they purchase. However, it's good to read the policy to ensure that you don't initiate...

Account Management

How Do I Cancel My Account with Birchbox?

Birchbox is a company that specializes in offering customers beauty products on a monthly basis. Customers have the ability to sample...

About Birchbox

What is Birchbox?

Birchbox is a subscription-based service that delivers personalized beauty and grooming products to your doorstep. It was created to...

Subscription Details

How does Birchbox subscription work?

The Birchbox subscription is a monthly beauty and grooming service that introduces customers to new products. To sign up, you need...

What is included in a Birchbox subscription box?

A Birchbox subscription box includes a carefully curated selection of beauty samples, introducing customers to new and exciting products....

How much does a Birchbox subscription cost?

A Birchbox subscription comes in various options to suit different preferences and budgets. The monthly subscription costs $15 per...

Can I customize my Birchbox subscription box?

Yes, you can customize your Birchbox subscription box! Birchbox offers a personalized experience tailored to your needs and preferences....

Can I skip a month of Birchbox subscription?

Yes, you have the option to skip a month of your Birchbox subscription. We understand that sometimes you may have too many beauty products...

How often will I receive my Birchbox subscription box?

You will receive your Birchbox subscription box every month. Birchbox delivers a curated selection of beauty and lifestyle samples...

Product Brands

What brands are included in Birchbox subscription boxes?

Birchbox subscription boxes feature a carefully curated selection of top-notch beauty and grooming brands. We partner with over a hundred...

Shipping

What countries does Birchbox ship to?

Birchbox currently ships to the United States, the United Kingdom, France, Spain, and Belgium. We strive to expand our shipping destinations...

How long does shipping take for Birchbox?

The shipping time for Birchbox varies depending on the location and shipping method chosen. Generally, Birchbox processes and ships...

Rewards Program

Are there any Birchbox rewards or loyalty programs?

Yes, Birchbox offers a rewarding loyalty program called Birchbox Points. Subscribers can earn points by reviewing the products they...

Product Purchases

Can I purchase full-size products from Birchbox?

Yes, you can purchase full-size products from Birchbox. In addition to the monthly subscription box, Birchbox offers a wide range of...
We look to the Birchbox issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Birchbox issues reported to GetHuman
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