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Autodesk Customer FAQ

Top Answers & How-to Guides

What is Autodesk's Phone Number?

The question we are asked most often is about how to talk to Autodesk customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Autodesk Account?

Autodesk Account is an online platform provided by Autodesk that allows users to access and manage their Autodesk software licenses...

Is Autodesk compatible with Mac operating systems?

Yes, Autodesk offers compatibility with Mac operating systems. Many of Autodesk's software products, including AutoCAD, Maya, and Revit,...
Ask any question you have about Autodesk customer service, get an answer now.

Recent Autodesk Customer Questions

Pay for my subscription that was canceled because of an outdated credit card

If your Autodesk subscription was canceled due to an outdated credit card, you can easily reactivate it. First, you need to update your credit card details in the 'Billing & Orders' section of your Autodesk Account. After updating your payment details, you should be able to choose the subscription you wish to reactivate. However, note that this will depend on Autodesk's terms and conditions regarding cancellations due to payment issues. If you've followed these steps and are still experiencing any issues, you may need to purchase a new subscription. Please ensure that your payment information is always up-to-date to avoid subscription cancellations.
Asked Apr 12, 2024 3:17 PM

I am unable to sign in to my account because my phone number has changed

If your phone number has changed and you can't sign in to your Autodesk account due to a two-step verification process, you need to update your contact information. In case you forgot to update before changing your number, contact Autodesk Support directly. They will be able to help authenticate your identity and assist you in updating your information, paving the way to regain your access. Always remember to keep your personal information such as your phone number up-to-date to prevent this type of inconvenience in the future.
Asked Apr 6, 2024 4:08 PM

Help me with my Autodesk customer service issue

Subscription Management

How Do I Cancel My Autodesk Subscription?

This article talks about how to cancel your subscription to Autodesk's online services. Detailed instructions for cancelling the subscription...

System Requirements

What are the system requirements for Autodesk software?

The system requirements for Autodesk software vary depending on the specific product and version. It is recommended to check the product's...

Multi-Device Usage

Can I use Autodesk software on multiple devices?

Yes, Autodesk provides flexible options that allow users to utilize their software on multiple devices. With Autodesk's subscription...

Account Information

What is Autodesk Account?

Autodesk Account is an online platform provided by Autodesk that allows users to access and manage their Autodesk software licenses...

Trial Versions

Can I try Autodesk software before purchasing?

Yes, you can try Autodesk software before making a purchase. Autodesk offers free trials for many of its software products, allowing...

Software Comparison

What is the difference between AutoCAD and AutoCAD LT?

AutoCAD and AutoCAD LT are both powerful software programs for creating 2D and 3D designs, but there are key differences between them....

Payment Options

What are the payment options for Autodesk subscriptions?

Autodesk offers flexible payment options for its subscriptions to cater to varying customer needs. Customers can choose from several...

Compatibility

Is Autodesk compatible with Mac operating systems?

Yes, Autodesk offers compatibility with Mac operating systems. Many of Autodesk's software products, including AutoCAD, Maya, and Revit,...
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Autodesk issues reported to GetHuman
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