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Auto Zone Customer FAQ

Top Answers & How-to Guides

What is Auto Zone's Phone Number?

The question we are asked most often is about how to talk to Auto Zone customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Auto Zone warranty policy?

Auto Zone offers a limited warranty for most of their products. The warranty ensures that the products are free from defects in materials...
Ask any question you have about Auto Zone customer service, get an answer now.

Recent Auto Zone Customer Questions

Need to check my gift card balance - no pin # on back of card.

Unfortunately, if there isn't a PIN number on the back of your AutoZone gift card, you may not be able to check the balance online. We recommend bringing the gift card into your local AutoZone store. The store associates should be able to check the balance for you using their point of sale system. Remember to protect and handle gift cards as if they were cash because replacement might not be possible if lost or stolen. Be sure to keep your gift card until you have used the entire balance.
Asked Mar 31, 2024 9:46 AM

Help me with my Auto Zone customer service issue

Overview

What is Auto Zone?

Auto Zone is a leading retailer and distributor of automotive parts and accessories. Established in 1979, it has become a trusted destination...

Store Locations

Where can I find an Auto Zone store near me?

To locate an Auto Zone store near you, simply visit our website and click on the "Store Locator" tab. This will direct you to a page...

Product Offerings

What products does Auto Zone sell?

AutoZone is a leading retailer in the automotive aftermarket industry, offering a wide array of products to meet customers' vehicle...

Online Shopping

Does Auto Zone offer online shopping?

Yes, Auto Zone offers online shopping through their website. Customers can conveniently browse and purchase a wide range of automotive...

Payment Options

What are the payment options at Auto Zone?

At Auto Zone, we offer a range of convenient payment options to suit your needs. We accept all major credit and debit cards, including...

Discounts and Promotions

Are there any discounts or promotions available at Auto Zone?

Yes, Auto Zone offers various discounts and promotions to provide customers with greater value on their purchases. Customers can take...

Rewards Program

What is the Auto Zone Rewards program?

The Auto Zone Rewards program is a loyalty program designed to benefit customers. By signing up, customers can earn rewards credits...

Product Availability

Can I check the availability of a particular product at my local Auto Zone store?

Yes, you can easily check the availability of a particular product at your local Auto Zone store. Auto Zone provides a convenient way...

Installation Services

Does Auto Zone provide any installation services?

No, Auto Zone does not provide any installation services. Auto Zone is a retail store that focuses on providing automotive parts and...

Warranty Policy

What is the Auto Zone warranty policy?

Auto Zone offers a limited warranty for most of their products. The warranty ensures that the products are free from defects in materials...
We look to the Auto Zone issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Auto Zone issues reported to GetHuman
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