American Airlines AAdvantage Customer FAQ

Top Answers & How-to Guides

How do I Contact American Airlines AAdvantage Customer Service?

The question we are asked most often is about how to talk to American Airlines AAdvantage customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I earn AAdvantage miles with partner airlines?

Yes, you can earn AAdvantage miles with partner airlines. American Airlines has an extensive network of partner airlines, including...
Ask any question you have about American Airlines AAdvantage customer service, get an answer now.

Recent American Airlines AAdvantage Customer Questions

How to add AAdvantage platinum select credit card to my AAdvantage account to be eligible for First checked bag free and Preferred boarding?

To add your AAdvantage Platinum Select credit card to your AAdvantage account, log in to your AAdvantage account online. Once logged in, navigate to the section for linking credit cards and enter the required information for your AAdvantage Platinum Select card. After successfully linking the card, you'll be eligible for benefits such as the first checked bag free and preferred boarding. Make sure to use the linked card when booking your flights to enjoy these perks.
Asked Apr 1, 2025 2:10 AM

I have had a AAdvantage account for about ten years. I cannot access the account, and it does not recognize miles earned

If you are unable to access your AAdvantage account and it does not recognize your earned miles, please check for any updates or issues with your login credentials. It's also possible that your account may be inactive or in need of verification. There is a link to the most up-to-date contact information right here on this page that you are viewing, which can assist you further in resolving this issue.
Asked Mar 17, 2025 7:17 PM

how cam I find out if I have enough miles for a free ticket

You can check your AAdvantage account balance on the American Airlines website or app to see how many miles you currently have. Then, visit the award travel section to find out how many miles are needed for a specific flight. This will help you determine if you have enough miles for a free ticket.
Asked Mar 5, 2025 7:13 PM

What do I need to become a member

To become an AAdvantage member, you need to register for the program, which is free. You can do this online through the American Airlines website. During registration, you'll provide your name, email address, and other personal information. Once registered, you'll receive an AAdvantage membership number to start earning and redeeming miles for flights and various rewards.
Asked Mar 3, 2025 8:13 PM

Merge my old advantage miles account with my new account

Unfortunately, you cannot merge two AAdvantage accounts. You can only transfer miles from one account to another. However, if you want to consolidate your miles, consider redeeming them all from the account you wish to close before contacting American Airlines to potentially close the older account.
Asked Dec 2, 2024 5:43 PM

Help me with my American Airlines AAdvantage customer service issue

AAdvantage Program Overview

What is the American Airlines AAdvantage program?

The American Airlines AAdvantage program is a loyalty and rewards program designed for frequent flyers. It allows members to earn miles...

Benefits of AAdvantage

What are the benefits of being an AAdvantage member?

As an AAdvantage member, you can enjoy numerous benefits. Firstly, you earn miles on eligible flights with American Airlines, oneworld®...

Earning AAdvantage Miles

Can I earn miles on all American Airlines flights?

Yes, you can earn miles on all American Airlines flights. As a member of the AAdvantage program, you have the opportunity to earn miles...

Can I earn AAdvantage miles with partner airlines?

Yes, you can earn AAdvantage miles with partner airlines. American Airlines has an extensive network of partner airlines, including...

Award Travel Fees

Are there any fees associated with booking award travel using AAdvantage miles?

Yes, there are fees associated with booking award travel using AAdvantage miles. American Airlines charges a booking fee for award...

Elite Status Levels

What are elite status levels in the AAdvantage program?

The AAdvantage program offers four elite status levels: Gold, Platinum, Platinum Pro, and Executive Platinum. Each level comes with...

Elite Status Requirements

What are the requirements to achieve elite status?

To achieve elite status with American Airlines AAdvantage, you need to meet certain requirements based on the airline's loyalty program....
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American Airlines AAdvantage issues reported to GetHuman
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