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Amazon Local Customer FAQ

Top Answers & How-to Guides

What is Amazon Local's Phone Number?

The question we are asked most often is about how to talk to Amazon Local customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my account information?

To update your account information on Amazon Local, simply log into your account and navigate to the "Account Settings" section. From...

Can I use my Amazon account for Amazon Local?

Yes, you can use your Amazon account for Amazon Local. Amazon Local is a service offered by Amazon that provides deals, discounts,...
Ask any question you have about Amazon Local customer service, get an answer now.

Recent Amazon Local Customer Questions

I didnt receive my product which shows it was already delievered

We're sorry to hear about the missing delivery. In such circumstances, we recommend you first check in a safe place or with neighbors, in case the delivery person left it there if you were not available. Sometimes, a package is marked as delivered before it's physically delivered, so please wait for another day. If the package is still missing after this, report the incident to Amazon Local so they can investigate and assist you further. Rest assured, Amazon Local is committed to resolving your issues promptly.
Asked Apr 8, 2024 10:43 AM

I have to change my delivery address

Yes, you can change your delivery address for Amazon Local orders. Just go to "Your Account" and select "Your Addresses." Here you can add, edit, or delete addresses. To choose a different delivery address while placing an order, select an address from your address book during the checkout process. Please note that changing your address here will not affect the delivery address of orders you've already placed. For those, you'll need to contact customer service directly as soon as possible to make changes.
Asked Mar 24, 2024 4:41 AM

I am ordering items in amazon but the billing amount is double of the actual cost of the items?

It seems like you're experiencing an issue with billing. The total cost can increase due to a few factors like sales tax, handling charges or shipping fees. It might also include the costs of any additional services or premium options you selected. However, if your billing amount is excessively high and does not correlate with your item's cost or these extra charges, there could be a mistake. It is advisable to review your order and if the problem persists, you may need to cancel your order and try again. Ensure to check each step carefully when you place your order again to avoid any errors.
Asked Mar 5, 2024 6:18 AM

Help me with my Amazon Local customer service issue

Account Information

How do I update my account information?

To update your account information on Amazon Local, simply log into your account and navigate to the "Account Settings" section. From...

About Amazon Local

What is Amazon Local?

Amazon Local is a service offered by Amazon that provides local deals and offers to customers. It allows users to discover and purchase...

How It Works

How does Amazon Local work?

Amazon Local is a platform that offers deals on a variety of products and services in your local area. To use it, simply visit the...

Amazon Account Usage

Can I use my Amazon account for Amazon Local?

Yes, you can use your Amazon account for Amazon Local. Amazon Local is a service offered by Amazon that provides deals, discounts,...

Gift Purchases

Can I purchase a deal as a gift for someone else?

Yes, you can definitely purchase a deal as a gift for someone else on Amazon Local. It's a simple and convenient way to surprise your...

Refund Policy

What is the refund policy for Amazon Local?

The refund policy for Amazon Local ensures customer satisfaction and offers a straightforward process. If a customer needs to refund...

Voucher Validity

How long is a voucher valid for?

Vouchers on Amazon Local have varying expiration dates, which are stated clearly on each deal. The expiration date is typically found...

Sold Out Deals

What if a deal is sold out?

If a deal on Amazon Local is sold out, it means that all available vouchers for that particular offer have been purchased. We understand...

Deal Availability

Does Amazon Local offer deals in my city?

Yes, Amazon Local offers deals in various cities across the United States. With a wide range of locations covered, you can find local...

Voucher Usage

Can I use my voucher towards shipping fees?

No, vouchers purchased from Amazon Local cannot be used towards covering any shipping fees. The vouchers are specifically designed...
We look to the Amazon Local issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Amazon Local issues reported to GetHuman
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