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Allstate Customer FAQ

Top Answers & How-to Guides

What is Allstate's Phone Number?

The question we are asked most often is about how to talk to Allstate customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Does Allstate Roadside Assistance Cover?

Allstate Roadside Assistance provides a wide array of services to keep you and your vehicle safe on the road. Our coverage includes...
Ask any question you have about Allstate customer service, get an answer now.

Recent Allstate Customer Questions

How can I get a copy of my ID card

You can access your ID card through your online account on the Allstate website or mobile app. Simply log in to your account, navigate to the documents section, and you should be able to view and download your ID card directly. If you need a physical copy, you can also request it through your preferred method of communication with Allstate.
Asked Sep 7, 2024 10:46 PM

how can I add a car to my policy?

You can add a car to your Allstate policy by logging into your account online or via the mobile app. Once you're logged in, go to "Policy Details," then select "Add a Vehicle." You will then be asked to enter the required information about the car you wish to add. This typically includes make, model, year, and VIN. After entering the details, follow the prompts to finish adding the vehicle. If you run into any issues, we recommend reaching out to your Allstate agent for assistance. Keep in mind, adding a new car to your policy may affect your premiums.
Asked May 7, 2024 11:30 PM

I have roadside assistance with Allstate I need the phone number to be able to call them

To reach Allstate Roadside Assistance, you can dial 1-877-597-3393. Please have your policy details ready to provide to the representative for swift help. Please note that you can also use the Allstate mobile app for roadside requests if it has been added to your policy. Safety is important, so if you are in a dangerous situation or need immediate help, call 911 before contacting roadside assistance.
Asked Apr 4, 2024 11:47 AM

fax or email to cancel allstate auto policy

To cancel an Auto policy with Allstate, the recommended way is to directly contact your Allstate agent. They need to identify you thus ensuring security and you'll also receive a confirmation about the cancellation. You might be asked about the reason for cancellation too. An email or fax could also work depending on individual agency practices, although this may not be an option in all locations. Please remember, it's essential to first secure new coverage before cancelling the existing one to avoid a potential gap in insurance coverage.
Asked Mar 6, 2024 6:05 PM

Help me with my Allstate customer service issue

Claims and Appraisals

How Do I Check the Status of My Claim with Allstate?

Claims are never much fun to deal with, but Allstate makes them easier to file and track. You can use the app and website for most...

How Do I File a Claim with Allstate?

Allstate makes it convenient for you to file a claim. Submit the necessary details online or through the mobile app within a few minutes....

How Do I Schedule an Appraisal with Allstate?

Allstate offers comprehensive insurance services and roadside assistance services to members and customers. Your agent or customer...

Rates and Discounts

How Much Is Allstate Auto Insurance Per Month?

While the average cost per month for car insurance in the United States is 124 dollars, the figure can vary greatly depending on driving...

How Do I Get Allstate to Lower My Rate?

Everyone wants to save money however they can, but some things are worth their weight in gold. Certain things like a quality car or...

What Discounts Does Allstate Offer for Auto Insurance?

Allstate offers a range of discounts to help customers save on their auto insurance premiums. These discounts include Safe Driving...

Customer Service

Does Allstate Have the Highest Customer Satisfaction for Auto Insurance?

According to the following findings, Allstate's customer happiness and claim processing are well regarded. They don't have the best...

How Do I Speak to Allstate About Switching My Car Insurance?

Your coverage needs may change with time and this may push you to change your Auto insurance provider. The process is quite easy whether...

Switching Insurance

How Do I Get an Auto Insurance Quote from Allstate?

There are three distinct methods to go about getting a quote: By visiting their website, calling them directly, or through a third-party...

Is Allstate Auto Insurance Any Good?

Overall, Allstate auto insurance outperforms its steady and high-rated competition in terms of customer service, affordable and innovative...

How Do I Switch My Car Insurance to Allstate?

With amazing service delivery and quotes that Allstate offers as illustrated above. Allstate guarantees easy steps to switch your car...

Body Shops

Which Body Shops Does Allstate Allow Me to Use?

State Farm offers high-quality roadside assistance to customers and policyholders. The company has affiliations and collaborations...

Availability and Locations

Is Allstate Available in My State?

Allstate offers insurance services and roadside assistance in most states in America. However, specific services may be unavailable...

Questions When Shopping

What Questions Should I Ask Allstate When Shopping for Auto Insurance?

Allstate is one of the car insurance companies that have been around the longest and its offerings continue to improve. Obtaining car...

Coverage and Policies

What's Covered by My Allstate Policy?

Allstate offers multiple types of policy coverages that suit its customers' needs. From liability, collision and comprehensive to full...

Does Allstate Offer Home Insurance?

Yes, Allstate does offer home insurance. As one of the leading insurance providers in the United States, Allstate provides a comprehensive...

Roadside Assistance

What Does Allstate Roadside Assistance Cover?

Allstate Roadside Assistance provides a wide array of services to keep you and your vehicle safe on the road. Our coverage includes...
We look to the Allstate issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Allstate issues reported to GetHuman
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