The question we are asked most often is about how to talk to Admiral Insurance Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Recent Admiral Insurance Company Customer Questions
can I have a telephone number where I can speak to human being, not a machine, regarding my car insurance renewal
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 18, 2024 9:14 AM
Query’ about car insurance policy P70558402.
The premium of this policy was due to be paid by direct debit on June 25 but has not has been debited to my bank account.
What has gone wrong
It’s possible there was an issue with the direct debit process or a glitch in the system. We recommend checking your bank details on file and ensuring there are sufficient funds in your account.
Asked Jul 3, 2024 9:45 AM
Haven't heard from anyone since they sent me an email last Thursday saying my car is a write off
We're sorry to hear about your experience. Usually, after the communication that your car is a write-off, the claims team should then get in touch to discuss the next steps regarding your settlement. The time it takes can vary, depending on the complexity of the claim and workload. Rest assured, they should get back to you as soon as they can to help resolve this matter. It's essential to keep your lines of communication open so that you can quickly respond once they get in touch. If there's a delay, please bear with them. Rest assured that they're doing their best to handle your claim.
Asked Jun 19, 2024 5:57 PM
I just upgraded my licence from an international drivers licence to a UK provisional drivers license, am i entitled to a refund?
No, upgrading your license from an international driver's license to a UK provisional driver's license does not entitle you to a refund from Admiral Insurance. The rates are determined based on a multitude of factors such as your driving experience, type of the license, and driving history, etc. Upgrading your license could potentially change your insurance premium, but it doesn't automatically result in a refund. It’s always advisable to speak to your insurer when there are changes in your circumstances.
Asked Mar 13, 2024 3:54 PM
How do I send an email to Admiral customer service?
Admiral Insurance Company does not have a direct email address for customer service enquiries. However, you can reach them via online forms available on their official website specific to the type of request or query you have. Fill these out with your details, including your policy number, to ensure you receive the most accurate assistance. If it's urgent, consider reaching out to them through their phone helplines. It's worth noting that due to privacy and security concerns, many insurance companies are shifting away from email communication to protected online platforms. It's always best to check the company's official website for the most current contact information.
Asked Mar 4, 2024 11:42 AM
Help me with my Admiral Insurance Company customer service issue
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