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Acorns Customer FAQ

Top Answers & How-to Guides

What is Acorns's Phone Number?

The question we are asked most often is about how to talk to Acorns customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Pay My Acorns Credit Card Bill Online?

Paying your Acorns credit card bill online is simple. All you need to do is contact the customer service team and request the help...

How Do I Send a Check to Someone Online Using Acorns?

Currently, you cannot send a check to someone online using Acorns. However, the company offers options to order your own checkbook...
Ask any question you have about Acorns customer service, get an answer now.

Recent Acorns Customer Questions

transfer form. I would like to transfer my account out of Acorns. What form do I need?

To transfer your account out of Acorns, you don't need a specific form from Acorns. Instead, you will need to contact the institution you want to transfer your funds to. They will guide you through the transfer process, which usually requires you to complete their transfer form. Most institutions will handle the transfer process on their end, including contacting Acorns directly to move the funds. However, it's important to note that Acorns charges a $50 fee for account transfers. If you just want to withdraw your funds, you can do this in the Acorns app without a fee.
Asked Mar 8, 2024 2:53 PM

Help me with my Acorns customer service issue

Account Management

How Do I Pay My Acorns Credit Card Bill Online?

Paying your Acorns credit card bill online is simple. All you need to do is contact the customer service team and request the help...

How Do I Send a Check to Someone Online Using Acorns?

Currently, you cannot send a check to someone online using Acorns. However, the company offers options to order your own checkbook...

How Do I Unfreeze My Acorns Account?

Acorns users who find themselves locked out of their account can call customer support or visit the Acorns contact page to get help...

How Do I Close My Acorns Account?

Acorns offers a variety of financial services, including investing services. If you no longer wish to invest with Acorns service, then...

How Do I Activate My Acorns Card?

As an Acorns user, you can activate your card by following the activation directions once you receive your card. You also need to set...

How Do I Order a New Acorns Debit Card?

As an Acorns user, you can replace a lost debit card free of charge. You will need to contact Acorns support to begin the process....

How Do I Find My Acorns Account and Routing Numbers?

Acorns is a financial services company that makes it possible for users to micro-invest using small amounts of money. The returns on...

How Do I Cancel My Acorns Credit Card?

An Acorns user who wants to cancel their credit card can call customer service to handle the process. Some users can complete the cancellation...

How Do I Cancel My Account with Acorns?

You may cancel your Acorns account whenever you please with these helpful tips.

Money Transfers

How Do I Transfer Money Online Using Acorns?

If you have an Acorns account and want to transfer money online, you can transfer funds without penalty to your linked external checking...

Account Access

How Do I Reset My Username and Password with Acorns?

If you have forgotten your Acorns password, you are going to need to reset it. You should also periodically reset it for security purposes....

How Do I Recover Account Access to My Acorns Account?

Acorns users who need to recover their accounts must provide specific information to validate their ownership and may be asked to submit...

Redemption Issues

What Do I Do If I Can't Redeem My Money with Acorns?

Acorns users who are having trouble redeeming funds from their account can follow several steps to resolve the issue. First, sign in...

Investment Options

What investment options are available on Acorns?

Acorns offers a variety of investment options to help users grow their wealth effortlessly. The app enables users to invest in diversified...

Can I transfer my existing investments to Acorns?

Yes, you can transfer your existing investments to Acorns. Acorns offers a service called "Acorns Later" which allows you to roll over...

Settlement Time

How long does it take for my investments to settle on Acorns?

On Acorns, the settlement time for investments can vary depending on the type of deposit made. For bank transfers, the funds usually...

Fees

What fees are associated with using Acorns?

Acorns has a straightforward fee structure designed to be transparent and affordable. The Basic account costs $1 per month and includes...

Security

Is my information secure on Acorns?

Yes, your information is secure on Acorns. We prioritize the safety and confidentiality of our users' data. We employ advanced encryption...

Global Usage

Can I use Acorns outside of the United States?

No, currently Acorns is only available to residents of the United States. We do not currently offer our services or products to customers...
We look to the Acorns issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Acorns issues reported to GetHuman
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