eBay Customer Service Issues

I attempted to list a Bluetooth module for a CPAP machine on eBay, a common accessory found on the platform. Despite it not being a medical device and simply allowing data transmission to a smartphone, my listing was removed for violating medical device restrictions. Contacting eBay's customer support proved frustrating, with promises of callbacks and resolutions within 24-48 hours going unfulfilled for over two weeks. Even speaking with a supervisor and obtaining a case number did not result in a timely solution. The inconsistency of allowing others to sell the same product while my listing was removed adds to the frustration, with no clear path for escalation or appeal available.

I bought a 6-liter ultrasonic cleaner to replace my 3-liter one but was disappointed to find that the tank size was the same due to a hidden chamber. I'm returning it unused and want to exchange it for the 10-liter model. The seller's return policy includes a hefty $32.49 shipping charge, which I feel is unfair considering the misleading description. The lack of details about the reduced tank size due to the hidden chamber led to this situation. Hoping for a resolution without extra costs for the return.

I bought a rechargeable USB blender marketed for travel, but it has stopped charging on my caravan trips. Despite promises of a refund and a replacement from the company, nothing has been received. Initially promised a replacement that never came, and then told it would be delayed as it was being shipped from China, contrary to the UK-based supplier claim. After providing my PayPal address, as requested for a refund, there has been no progress. Threatened to escalate the issue but was told to proceed.

Regarding the Rand McNally IntelliRoute TND [redacted] GPS issue with seller on eBay, I only received a partial refund for the damaged item. The seller accused me of taking it apart, which I did not do. He mentioned fixing and reselling such items. After checking his feedback history, I noticed other buyers faced similar issues with his selling practices. I demand a full refund as I expect eBay to support me in such situations. I refuse to bear the consequences of the seller's false claims. This seller appears to have a recurring problem with misleading listings.

I purchased an item on August 26 with an expected arrival date of September 12. Despite multiple messages to the seller, I kept receiving excuses and the new delivery date was pushed to October 13. When I expressed my concern, they asked for a few more days. They also suggested I check with the post office if the item was sent. When I tried to contact eBay, they advised me to wait longer before they intervene. I simply want to inform eBay that I have waited long enough. I have decided not to order from Chinese sellers anymore due to the frequent and prolonged delays in receiving items.

Hello, my name is Richard Mankowski, an ebay user with the account name rmdroopy. I have been a member for the past 20 years. I recently noticed that eBay has started collecting sales tax on transactions. I would like to point out a couple of issues: 1) Sales tax should not be applied to shipping charges, especially since shipping is handled by the US Postal Service, a federal government entity. 2) Sales tax should not be levied on National Geographic magazines, books, and maps as they are products of a federal government institution. 3) Given that I often purchase coins on eBay, I hope that sales tax will not be collected on these items as coins are considered investment items exempt from sales tax, although subject to capital gains tax. I have paid $2.94 in sales tax for 4 items that qualify as sales tax-exempt purchases. I kindly request a refund of the sales tax amount. Thank you, Richard Mankowski [redacted] Braesgate Cv Austin, TX [redacted] Tel [redacted]

I came across a car advertisement for a [redacted] Toyota Corolla Hatchback on Facebook. The seller informed me that she would be leaving the country for a new job and had arranged the sale through eBay due to being unable to leave the military base. I agreed to the deal and paid $[redacted] for the car with an additional $[redacted] for insurance, which is refundable after 5 test days. Despite over a week passing, the car has not been delivered. Concerned that I may have fallen victim to a car scam, I am seeking advice on what steps to take. My Order ID is #AU-[redacted]. Any guidance would be appreciated. Thank you. - N. Do.

My parents set up an account and made a purchase around February or March this year. I am having trouble logging in even though I have the correct password. When I try to use my active phone number to receive a text message from eBay for a temporary password, the webpage glitches when I enter the code. It's frustrating.

I am frustrated with the vendor's service. I have received the incorrect product from them through Amazon, along with an erroneous tracking number. I am seeking a refund to my PayPal account and a prompt issuance of a return label. The order number associated with this issue is 06-03[redacted]5. Specifically, I ordered an 11-inch fry pan, but received a 12-inch fry pan instead. I kindly request the vendor to process the refund to my PayPal account at their earliest convenience. Desislava Ivanova [redacted] Court of Spruce, Apt 43

I purchased a product listed as an Oculus Quest but the description mentions it's an Oculus Rift CV1. I became aware of the discrepancy, initiated a return, then canceled it after seeing reviews confirming it as an Oculus Quest. I have since contacted the seller who confirmed it is indeed an Oculus Rift CV1. I am now seeking to return it again but encountering difficulties with eBay's return process. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I recently discovered unauthorized account activity on my Yahoo email. During the night, an eBay account was created using my email and promptly suspended. My Yahoo and PayPal accounts seem secure, but I have updated my passwords as a precaution. The account deletion email I received mentions "serious security concerns" and restricts me from using eBay further. I am worried about what information is now tied to my name due to this incident. I have been unable to contact eBay about this issue or access the suspended account associated with my email. Although I didn't receive any verification emails, the communication appears legitimate. I had intended to use this email for eBay in the future, but now I am unsure how to proceed. How can I disconnect this fraudulent activity from my account and check if any other information, like my phone number, has been compromised?

I placed a bid on an item, and the seller accepted it. However, I was informed that I needed to pick up the item, which I was not aware of. Subsequently, I received a disrespectful email accusing me of trying to avoid shipping charges. I tried to clarify the shipping costs via three emails, but the seller only requested my address multiple times. Ultimately, the seller stated they would not ship the item unless I removed my negative review, which seems like blackmail. I have already paid for the item and shipping fees, yet the seller is refusing to send the item.

Hello, my name is Mokoena M. Last month, I ordered 3 items and have already paid for them. However, I have not received the items yet. I have tried to track them and contacted customer service, but I have not received any responses. I am unsure of what is happening, and I would like this issue to be resolved promptly. If that is not possible, I would prefer to receive a refund as I have been waiting for a long time. The due date for my items has passed, so I would appreciate your attention to this matter. Thank you.

I am having issues with the seller I purchased strip lights from. After receiving the bent and dented lights with ill-fitting plastic covers, I have been met with unhelpful responses. Despite my complaints and refusal to straighten the lights myself, the seller has been uncooperative. They initially suggested straightening the lights and testing them, then claimed they were out of stock when I requested a refund. I feel frustrated and like they are avoiding addressing my concerns. I simply want a full refund as the lights were nearly £50, which is a significant amount for me to lose on damaged goods. I have attached pictures to illustrate the issue. Thank you.

Hello Ebay, My username on eBay is Shoptico, and the phone number associated with this account is +[redacted]61. My account has been suspended without any explanation. I was trying to expand my business by opening a second account, and unexpectedly, my original account was closed without justification. I have maintained an above-standard status for two years on my old account, and I recently opened a new account to further develop my business. I am familiar with eBay's rules and understand that the closure of the new account can negatively impact my old account. I have submitted an appeal against this decision and am determined to fight to reinstate my account. Best regards.

Hello, I recently purchased an item, and it was significantly delayed. I reached out to the seller on the last day the item was supposed to arrive, and they asked for a 10-day extension. I agreed, but after 8 days, the request closed, the listing was removed, and the seller has stopped responding. I've tried contacting eBay, but I keep hitting a dead end as it says the issue is closed. What steps should I take next?

I recently made a purchase, but the item took longer than expected to arrive. After contacting the seller when the delivery deadline had passed, I agreed to wait a few more days as requested. However, after that time passed, the request closed, the item was removed, and the seller stopped responding. I'm having trouble resolving this through eBay. Any advice on what steps I should take next? Item number: [redacted]40 Account email: [redacted] eBay username: pam2919_ejx0k0rns

I was advised to call today regarding a refund for a dog flea collar purchased on September 7, [redacted]. The representative I spoke to informed me to reach out today. She initiated a complaint for me, but the number I called her back on is now inactive. An amount of $28.00 was debited from my bank account on the order date, and she mentioned that no label was generated for my purchase. Please contact me at [redacted] - Wanda A.

Buyer (ME) mckea-1 Seller sheltilovr I encountered an error when trying to return items purchased from the seller. Despite this, I initiated the return myself through the US Post Office with tracking number [redacted]-0[redacted]2-[redacted]-01. After experiencing challenges, I managed to successfully return one item on eBay, but all items have been sent back. I have been on hold for nearly 2 hours seeking assistance to resolve this issue. How can I ensure everything is corrected accordingly?

My eBay account, associated with my email address [redacted], has been suspended. I find the reason given for the suspension to be unclear. The suspension happened right after I won a bid, and now the seller is trying to contact me without success. I have been attempting to address this issue without any luck. It is frustrating to have my account suspended and not have any means to communicate or resolve the matter.