Yahoo Customer Service Issues

Archive 130

The following are issues that customers reported to GetHuman about Yahoo customer service, archive #130. It includes a selection of 5 issue(s) reported January 19, 2024 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello! I'm having trouble with my Yahoo account. When I log in, the password is correct, but when it comes to the two-step verification with my phone number, I never receive a verification code on my phone. Is it possible to remove the two-step verification? Now it's telling me to log in from the device I most frequently used for my Yahoo account, but I no longer have that device. This is nonsensical. Please help me.
Reported by GetHuman-kemihaul on Friday, January 19, 2024 2:35 PM
I used a random Yahoo email to sign up for my TikTok account since my usual email was already in use. I got logged out and can't remember the email I used, so I can't verify my identity. TikTok support advised me to contact the email provider. Is there a way to find out which email is linked to my TikTok account? Thank you.
Reported by GetHuman-ellafine on Thursday, February 8, 2024 1:23 PM
I recently purchased a new phone while keeping the same number as I had lost my previous one. My Yahoo account is [redacted], and my password is Compteyahoo01. My phone number is [redacted]. I am not receiving the code required to log in. Please respond to me at my Gmail address: [redacted] Be careful to note that there is a spelling mistake in this address, missing the second 'i' in 'vieille.' I would greatly appreciate it if you could resolve this frustrating situation.
Reported by GetHuman-vieilleb on Sunday, February 11, 2024 12:43 PM
Hello, I have an important Yahoo account issue. For some reason, the two-factor authentication was set up using the same email address I use to log in. This means that my email kr**********@yahoo.de is also where I receive the authentication code. There is no phone number or other contact information linked to it. Is there a way to save my account? I am very desperate. Thank you very much!
Reported by GetHuman8716114 on Friday, February 16, 2024 4:41 AM
Bonjour, mon compte Yahoo Mail ne fonctionne pas depuis hier. Je suppose que vous êtes au courant, car il semble que ce soit un problème mondial. Cependant, je ne parviens pas à me connecter à mon compte, même sur ordinateur. Lorsque j'essaie de réinitialiser mon mot de passe, l'application indique que je n'ai aucun moyen enregistré pour récupérer ma boîte mail, alors que mon numéro de téléphone et une autre adresse mail sont enregistrés à cet effet. Que puis-je faire pour résoudre ce problème ?
Reported by GetHuman8716815 on Wednesday, February 28, 2024 10:01 AM

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