Yahoo Customer Service Issues

Subject: Assistance Needed with Yahoo Mail Account Dear Support Team, I am encountering difficulties accessing my Yahoo mail account due to not having access to my registered phone number. I kindly request your assistance in updating the recovery option or providing a link to reset the password. Here are my details for your reference: Name: Srdjan Surname: Koka Yahoo Mail: [redacted] Old Phone Number: +[redacted]9 New Phone Number: +[redacted]4 In the event of any communication regarding my inbox, please note that messages may be from the following domains: 1. Xlivebet Support: [redacted] 2. Volcanobet Support: - [redacted] OR - [redacted] Your prompt attention to this matter is greatly appreciated. Feel free to reach out to me via email at [redacted] if additional information is required. Regards, Srdjan

I am struggling to access my two Yahoo accounts as I cannot get past the verification page. The old phone number on the account is disconnected, and I am unable to change the password without the correct security options. I remember the old phone number and where I met my wife, but I am unsure how it was entered. I had success logging in earlier this spring. Additionally, I was informed that I could take legal action against Yahoo if an employee is attempting to take my unique Yahoo identity and not providing the necessary assistance under the American Disabilities Act.

Hello, I recently purchased a new phone and am having trouble accessing my voicemail because I can't remember the password to log in. I've tried several times using my email address [redacted] and providing my phone number to receive a password, but I'm still unable to log in. Please help me, thank you. Currently, I can access my emails on my Apple tablet, but I have no way to reset my password...

I am a Yahoo user in Canada and it seems like they are unable to assist me. I have 2-step verification set up on my old email that I need to access. However, I forgot my password since it has been a while since I last accessed it. I am unable to order premium help service for live agent assistance because I am not a USA user. I changed my phone number to a new one. When I try to do the 2-step verification, it sends the code to my new email, which is okay, but then it wants to send a code to my old number. I am struggling to find a way to access my old email. Please help.

Hello, I've been unable to access my Yahoo account, [redacted], for over a week now. I need to enter a verification code, but my phone number, [redacted]65, is no longer receiving the codes. I'm unsure why this is happening. This situation is causing a lot of disruption to my daily life and activities. I would greatly appreciate it if you could assist me in resolving this issue or allow me to use my password to log in to my Yahoo account. Thank you, Alain

I tried searching for our house on Yahoo, and I found the floor plan image showing up when I clicked on Images. However, when I copied the link, it redirected to the Zoopla page for properties on sale. I am most concerned about the floor plan image being accessible. I have been unsuccessful in getting Zoopla to remove it. Unfortunately, contacting Yahoo has proven to be a challenge. I would appreciate any assistance with resolving this matter.

Hello, I have been unable to receive the Yahoo verification code on my phone for over a month now, which is preventing me from accessing my emails. How can I disable 2-step verification without logging into my Yahoo account? I'm unable to access my mail at all, despite trying on the app. I would greatly appreciate any assistance with this issue. I reside in Iran. Thank you.

Hello, I have been unable to receive Yahoo verification codes on my phone for over a month, making it impossible for me to access my emails. I need to disable two-step verification without logging into my Yahoo account. I have tried using the app, but it has not resolved the issue. Why is Yahoo not sending me the verification code for such a long time? Any assistance would be greatly appreciated. Thank you.

Hello, I have been unable to receive the Yahoo verification code on my phone for over a month now, preventing me from accessing my emails. I need assistance in disabling the 2-step verification without having to log in to my Yahoo account since I am currently locked out. I attempted using the app as well, but the issue persists with not receiving the code on my phone. Can someone guide me on how to regain access to my Yahoo account without the verification code? Email: [redacted] Thank you for your help.

I am having trouble accessing my Yahoo email on my new device, the Infinix Hot 30. I created this Yahoo account 17-20 years ago and have been using it ever since. I have important documents, including my PhD thesis, stored in this email account. The main problem is that I am not receiving the verification code on my phone, although I have the phone with me. My Yahoo email is [redacted] Thank you.

I am unable to access my account [redacted] I know the password, but it's requesting me to verify my identity by using two phone numbers that are no longer in use. The issue is that my Yahoo profile is linked to several games where I have spent a lot of money, and I cannot access my games anymore.

Hello, I signed up on ebourse using a Yahoo email and an old phone number that I no longer have access to. I forgot my password and when I try to reset it, I'm directed to my Yahoo email for a new password. However, the process requires a verification code sent to my old number, which I can't receive. Is it possible to update my ebourse details, and if so, how can I do it?

Hello, I recently purchased a new phone and now I am unable to access my email account. I am writing this email from my old phone. I have had this email account for over 8 years and unfortunately, I no longer have access to the secondary email or the phone number I provided back then in case I forgot my password. As a result, I am unable to log into my account. Could you assist me in resetting my password? Thank you in advance. Lena K.

I'm having trouble accessing my account. I forgot my password and when I clicked on "forgot password," it's showing an incorrect recovery email address. I'm not given the option to reset the password or answer security questions. I'm hoping to receive a temporary password to access my account and then change the password. The email I can't access is [redacted] Thanks for any assistance you can provide.

Saya tidak bisa login ke akun Yahoo saya karena sudah lama tidak digunakan. Saya tidak memiliki nomor verifikasi untuk login. Saya butuh akses ke email ini untuk membuka kembali akun Facebook saya. Bisakah saya mendapatkan bantuan untuk login ulang menggunakan identitas saya? Email saya adalah [redacted] Terima kasih.

Saya tidak bisa mengakses akun Yahoo saya karena telah lama tidak digunakan dan kehilangan nomor verifikasi. Kini saya kesulitan membuka Facebook karena menggunakan email Yahoo untuk login. Bisakah saya mendapatkan bantuan dengan menggunakan foto identitas untuk mengakses kembali akun Yahoo saya? Terima kasih. Email Yahoo saya: [redacted]

Good afternoon, I apologize for interrupting your time. I am Riza Maulia and I would like to regain access to my Yahoo email account. Unfortunately, the phone number linked to it is inactive. I urgently need access to this email to log in to my Facebook account. Can I provide my identification card to recover my account without the old phone number? Your assistance is much appreciated. Thank you. Email: [redacted]

I ran a test email for my Marketing Automation campaign through my sbcglobal.net account, but it landed in my junk mail folder. The company that manages the Marketing Automation (ACT) suggested that I need to have White List exceptions added to my account to resolve this issue. Here are the details that need to be whitelisted for Act! Marketing Automation integration with my Act! Premium v21 and later: It appears that specific ports essential for Act! Marketing Automation could be blocked, causing the issue. To ensure the proper functioning of Act! Marketing Automation, I need to add these exceptions to the whitelist of my email domain's firewall and/or Anti-Virus software. Please note that Act! does not provide support for antivirus or firewall configuration. If help is needed, it is advisable to consult an IT professional. The exceptions to be added include the domain *actsend.com, Ports [redacted] and 80, and the send servers [redacted].[redacted].88.[redacted] (mta-88-[redacted].sparkpostmail.com) and [redacted].[redacted].88.[redacted] (mta-88-[redacted].sparkpostmail.com). Please remember that I use Bitdefender for antivirus protection.

I recently received an email from Yahoo informing me that my email account was used to send out scam emails. Please see the forwarded email below for your reference. I would appreciate any advice on how to protect my account. Thank you, Mr. Han --- Forwarded email: From: "Mike Han" <[redacted]> To: "[redacted]" Sent: Tue, 10 Oct [redacted] at 19:25 Subject: Re: Yahoo: We have received 98 complaints about your Email Fyi my bank account has been scammed. Reported to police and bank. It could be true and done by scammers. Thank you --- Dear Customer, Mikehphan I am a representative from Yahoo's customer support center. We have received 42 complaints about your Email account lately. Complaints originated from Outlook.com and gmail.com about sending malwares and viruses. There have been numerous spam emails sent from your account in the past 3 days. To prevent your account from deletion, please clarify this issue within 48 hours. Also, we recommend installing an antivirus; we can suggest the best one for you. Thank you.

After clearing the cache and cookies on my laptop, which is fully updated, I encountered an issue trying to sign in to Yahoo mail on my PC. The error message suggested waiting an hour before trying again, and switching browsers did not resolve the problem. Interestingly, Yahoo mail is functioning properly on my mobile and tablet devices. Despite my efforts, the Yahoo help pages did not address this particular issue, leaving me frustrated with the situation.