X Customer Service Issues

Archive 174

The following are issues that customers reported to GetHuman about X customer service, archive #174. It includes a selection of 20 issue(s) reported May 24, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am experiencing difficulties accessing my old account as I cannot retrieve the associated email. Despite Twitter's policy stating inactive accounts may be deactivated after 6 months, my account has been dormant for 9 years. I do not understand why Twitter cannot deactivate it.
Reported by GetHuman8384990 on Rabu, 24 Mei 2023 pukul 02.22
I am a family member of a Twitter user with the handle @moozyshitpost. I inadvertently used their Gmail, [redacted], for my accounts' two-factor authentication on Google. I wasn't aware that using this account for 2FA was against the rules. The affected accounts are @tone_stoss, @tone_stossers, @edgelordls, @edgyeramoments, @goanimatemoment, @cavemanposting, @funny_mp4s, @iminastroworld, and @Onlyinohiorizz. Kindly lift the suspension on all accounts, disable 2FA on them, and review logins from Kenner LA, as they are from me. Please, unsuspend the accounts.
Reported by GetHuman8388779 on Khamis, 25 Mei 2023 pukul 19.08
Case# [redacted]: Account Suspension Inquiry I believe my account is wrongly suspended. The original tweet in question regarding the LGBTQ+ community was not meant to promote violence, harassment, or threats. I am aware of the Terms of Service regarding respectful communication and did not intend to violate them in any way.
Reported by GetHuman8400337 on Rabu, 31 Mei 2023 pukul 14.46
I am in urgent need of assistance to regain access to my Twitter account. I established my account around [redacted] or [redacted] under the name Chris Chandler. As an adult entertainment star, I use the handle @ChrisStrokesX8X. The original phone number associated with my account was likely [redacted]. Over the years, I have changed my phone number multiple times due to attempted hacking incidents. I have not been able to access my account for several years now, the last numbers possibly linked were [redacted]3 and [redacted]. I have faced challenges in recovering my account and am willing to provide additional verification, such as submitting my ID or engaging in a live Skype call to prove my identity. I have used various emails and phone numbers, and I am hoping for assistance after unsuccessful attempts to recover my account. Your help in resolving this matter would be greatly appreciated.
Reported by GetHuman8402255 on Khamis, 1 Jun 2023 pukul 07.05
Hello, I am facing a problem when trying to translate tweets on my Twitter account. Each time I attempt to translate a tweet, I get a message saying, 'Unable to translate this tweet. Please try again later.' I updated the Twitter app on Google Play Store, but the issue persists. I also tried clearing the cache and logging out and back in, but the problem remains unsolved. I depend on the translation feature to understand tweets in various languages, and it's crucial for my Twitter experience. Any help in resolving this translation issue would be highly appreciated. Thank you, [@bilal_05_Dz]
Reported by GetHuman-ferrahbi on Khamis, 1 Jun 2023 pukul 23.40
My Twitter account was permanently suspended, and I want it reinstated. Despite appealing, I keep receiving generic responses. I've researched Twitter's policies on violent speech and would like to present the following points for reconsideration in restoring my account. I have carefully examined Twitter's policy on violent speech and believe that the tweet in question, though edgy, does not violate the specific guidelines. The tweet did not constitute a violent threat, express wishes of harm, incite violence, or glorify violence. According to Twitter's policy, certain expressions of violent speech are allowed when there is no clear abusive or violent context, such as hyperbolic speech, consensual discussion among friends, or during discussions of video games and sporting events. I understand the importance of adhering to Twitter's policies and will make a conscious effort to avoid any content that could potentially violate them in the future. Thank you for your consideration. Best, Dan N. The Nunn Report
Reported by GetHuman8405644 on Jumaat, 2 Jun 2023 pukul 14.07
Dear members of the forum, I am writing regarding my email account (Thomas1964, @Sachse1965). My account was suspended two weeks ago, not only temporarily, but permanently. The suspension was a result of a small sarcastic tweet that may have been mistakenly reported as inciting violence. I have reached out to Twitter three times with inquiries about my account, but I only receive an automatic response stating that my account will not be reinstated due to violations of their Terms of Service. If I was reported for this one short sentence, why is the punishment a lifelong ban? In legal matters, suspended sentences are common, so why not here? I am seeking assistance in reopening my account. Thank you, Thomas
Reported by GetHuman-schloti on Ahad, 4 Jun 2023 pukul 18.44
Hello everyone, I am facing the issue of my account being suspended and it has left me feeling quite upset. I have been a member since [redacted] and even purchased a Twitter subscription. Although I posted some controversial tweets, I made sure they did not contain any threats or calls for violence. Over the years, I changed my display name and avatar multiple times, being Spiderman, Batman, and Iron Man, and always passed the verification process. Unfortunately, I haven't received any explanation for the suspension. Despite filing appeals in various languages around 10 times, I have yet to receive a single response, even after a week since the suspension. I am seeking advice on how to resolve this matter as I am eager to regain access to my Twitter account. Thank you.
Reported by GetHuman-mo_team on Selasa, 6 Jun 2023 pukul 15.57
When I initially signed up for Twitter, I used my email as markat@suddenlink and provided a different phone number. I attempted multiple times to link my Google account to Twitter but mistakenly used my home phone instead of my cell. Since I can't receive texts on my home phone, I never received the verification code to complete the process. I'd like to start fresh and resolve this issue. Whenever I signed into my account, I received notifications about unusual activity. My username was "Gypsywarlock1946" using the email "[redacted]" Now, after trying to link my Google account, my Google email is "[redacted]"
Reported by GetHuman-markatco on Rabu, 7 Jun 2023 pukul 23.35
I would like to request the suspension of the following Twitter accounts: @bcjumma @Sachin_gaandu @rudrajummakabap @banxhod_jumma @rudraThe_ @Dinesh_hi_hu_BC @amrikpoliobeta @Betichod_Dinesh These users are engaging in aggressive, unwanted, repetitive, or unrelated replies, fake engagements like aggressive retweeting, using multiple accounts to manipulate interactions, using harmful language, expressing wishes of harm based on identity, dehumanizing others, making derogatory comparisons, misgendering individuals, spreading fear, encouraging harassment, and posting hate symbols. Additionally, these accounts all use the same profile picture to deceive and harass other Twitter users and Twitter support. Please review and suspend these accounts promptly.
Reported by GetHuman8418975 on Khamis, 8 Jun 2023 pukul 06.27
My Twitter account, @steve_meisner, got locked because of alleged policy violations, despite my inactivity on the platform for over a year. I mainly used it to reach out to companies for product support, not for any improper behavior. Despite several appeals, Twitter keeps denying them without clarifying the supposed violation. I'm feeling frustrated with the lack of assistance or explanation from Twitter regarding this issue.
Reported by GetHuman8421769 on Jumaat, 9 Jun 2023 pukul 12.37
I find it baffling that Twitter allows content like child pornography and gore but suspends my account when I simply asked for advice on getting a toned stomach. Despite my repeated requests for review, my account remains suspended, citing violations of their Terms of Service. I shared my personal experiences with an eating disorder and coping mechanisms, which are essential for my mental health. I am willing to remove any tweets that may have caused concern, although I never received prior warnings. It's frustrating that my account was suspended for seeking help while other harmful content remains on the platform. I hope this issue gets resolved soon as Twitter is crucial for my mental well-being.
Reported by GetHuman8422379 on Jumaat, 9 Jun 2023 pukul 17.04
Hello Twitter team, I operate a pop culture account and do not post sensitive or explicit content. I have been requesting for months to have a specific post removed, which my Lawyers believe is a mistake. I have been a loyal user for years, even subscribing to Twitter Blue, yet my tweets are being suppressed. This situation does not seem right, and I would hate to cancel my subscription across all my accounts. Kindly review the issue and address it promptly. You can find the problematic post on the Twitter page "popfactions." Thank you.
Reported by GetHuman8430605 on Selasa, 13 Jun 2023 pukul 16.29
I have been receiving multiple password change notifications from Twitter <[redacted]> through bounce.twitter.com, and I initially thought these were legitimate messages from Twitter. The email included a link directing me to support.twitter.com/forms/hacked, reinforcing its credibility. However, the twist is that I do not even have a Twitter account. It seems like a hacker has created an account pretending to be me on Twitter, likely to sell spam and misuse my identity on the platform.
Reported by GetHuman-tbendtom on Selasa, 13 Jun 2023 pukul 21.34
My account was accessed via an iPhone in Maryland in March, and strange links were posted without my knowledge. I only discovered this recently when my account was suspended due to a violation of Twitter's terms. Despite explaining that I was hacked, my appeal was swiftly rejected. Twitter seems indifferent to my situation and won't allow me to deactivate or delete my tweets even though my account is already suspended.
Reported by GetHuman8433325 on Rabu, 14 Jun 2023 pukul 16.51
Hello. My Twitter account @BTSaremy7lights was suspended due to a tweet that violated Twitter's rules on violent speech. Although I did post a tweet that was against the rules, it was the first time I had done so, and the context was not as Twitter interpreted it. Apart from that one tweet, my account has always been in compliance, and I have never violated any rules previously. I feel that a full suspension was unjust and that a warning would have been more appropriate, along with a request to remove the tweet. I have submitted appeals and pleaded for my account to be reinstated. I am extremely disappointed because I believe the punishment was not proportional to the mistake I made. I hope for your assistance in restoring my account. Thank you.
Reported by GetHuman-mdulke on Isnin, 19 Jun 2023 pukul 21.37
I recently got a sudden permanent suspension notification on my account from Twitter, citing "Avoiding a Suspension" as the reason, despite using the same account for over five years. Prior to the suspension, there was suspicious activity with a spammer posting cryptocurrency content from my account. I have reached out to Twitter multiple times over the past two weeks but have not received any response. My username is @EdgarKingmaker.
Reported by GetHuman8448708 on Rabu, 21 Jun 2023 pukul 16.39
My Twitter account (@bastosbet) got banned due to a misunderstanding by Twitter's bot. I made a joke at the Barcelona F1 GP, expressing support for Lewis Hamilton by saying, "I'm gonna stone Verstappen, that is the only chance for Lewis to win." However, Twitter misinterpreted the word "stone" and banned me for life. I did not intend to threaten anyone, and this is my first offense with no prior warnings. The lifetime ban seems extreme, but despite my explanations to Twitter, they continue to uphold the ban without restoration.
Reported by GetHuman-erwannm on Jumaat, 23 Jun 2023 pukul 09.15
I was suspended from the Twitter site today for allegedly violating the Terms Of Service, without knowing the reason behind it. I have been using my account @Alex56J to share light-hearted, noncontroversial jokes for over 8 years, amounting to over 25K posts. I am unsure why my account was suspended and seek clarification on the violation to rectify the situation and have my account reinstated. Your assistance is greatly appreciated. Thank you, Jeff A.
Reported by GetHuman8456753 on Ahad, 25 Jun 2023 pukul 05.58
I unfortunately fell victim to a scam involving individuals impersonating Elon Musk online. The scammer claimed to be Elon and even showed me a passport with his identification, convincing me to join him on Telegram. He persuaded me to invest in Tesla or SpaceX, promising significant returns in a short timeframe. Despite my skepticism, I ended up losing $[redacted] when he asked for an additional $[redacted] under the guise of sending me my initial investment back due to the high stock value. It's clear now that the profiles were fraudulent. I discovered numerous fake Elon and bitcoin scams on Telegram and captured evidence of them. It's disheartening to have been deceived in this manner. Sincerely, Becky Gray
Reported by GetHuman8460355 on Isnin, 26 Jun 2023 pukul 20.43

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