X Customer Service Issues

I believe that my account (@JoshRoberts1988) has been incorrectly permanently suspended. I have tried to appeal multiple times, only to receive generic automated responses. I also reached out to @TwitterSupport via another account, but have not heard back. The suspension was triggered by a retweet of a photo along with a 🙈 emoji, symbolizing not wanting to see something. The retweet was related to my favorite football team conceding a last-minute goal, making light of the situation. It seems Twitter suspends accounts automatically when this emoji is used in football-related content. I kindly request the restoration of my account. The original Tweet was harmless and not meant to be offensive. I suggest banning all monkey emojis to prevent misuse and unjust suspensions like mine.

I believe my Twitter account, @JoshRoberts1988, has been unfairly permanently suspended. Despite multiple appeals, the responses I received were generic and automated. Even reaching out to @TwitterSupport through another account has not yielded any response. The suspension occurred due to a Retweet of a photo with the caption 'we've thrown it away, again' alongside the see no evil monkey emoji. This was in reference to my favorite football team conceding a last-minute goal, not a hateful gesture. It was meant as a lighthearted joke. Upon investigating, it appears that Twitter suspends accounts automatically when this emoji is used in conjunction with football-related content. I kindly request the restoration of my account, as the suspension was a mistake, and the original Tweet was harmless. It is also suggested that all monkey emojis be banned to address truly offensive Tweets and prevent innocent users like myself from being penalized for no just reason.

I do not have a Twitter account and I do not want to create one. I mainly used Twitter to follow sports updates, Bleacher Report, and stay connected with my favorite content creators and athletes. Recently, Twitter implemented a change that prevents me from viewing even public Twitter pages. It displays a message saying "don't miss what's happening" and prompts me to log in or sign up. When I try to dismiss the message, it repeatedly asks me to log in or create an account, which I am reluctant to do. This change is frustrating because I can no longer access sports updates from Bleacher Report, keep up with my favorite celebrities or content creators, and stay informed about trending topics or news. I am unsure why this change was made, but I strongly believe they should revert it back immediately.

I have been removed from Twitter, a platform that, along with Facebook, has been key in promoting health information. As a concerned Floridian, I have been vocal about COVID-19 and its impacts for over 20 months. Despite speaking truthfully, I have been labeled a violator and faced account deletion threats for not compromising my beliefs. Twitter's tolerance for falsehoods, particularly from high-profile figures, is unsettling. They allow dangerous narratives to spread while muting those advocating for truth and social justice. I urge Twitter to reconsider their stance on silencing voices that strive for accountability and awareness. My background includes significant government clearance, and I possess insights into various critical issues that could benefit public understanding. I remain dedicated to speaking out against injustice and misinformation. It is crucial to address these concerns promptly and restore balance to online conversations. Thank you.

Hello, I would like to address my recent suspension labeled as "evading permanent suspension." This action implies creating a new account to replace a previously suspended one, in my case, the account senpxlvt. However, I want to clarify that my account senpxl has existed and been active long before senpxlvt. Additionally, my senpxlvt Twitter account was unjustly suspended. I have always followed the rules with my senpxl account, which I have cherished for a long time. Twitter means a lot to me as I connect with others, including celebrities, and spread positivity as a streamer. While malicious accounts seem to avoid suspension, I, a devoted user, face this consequence. These accounts are dear to me, like my own children. I am asking for a chance to regain access to my accounts, especially senpxl, which has been a source of support and comfort in difficult times. I kindly request a review of this situation. Thank you for your attention.

I have encountered pop-ups regarding the status of my cell phone number twice recently. These pop-ups did not specify if they were from Twitter. I suspect they might be related to Twitter due to sharing the number with Melissa J. from Franklin, Pennsylvania, who got the number after me. This situation suggests a potential issue. I am considering changing carriers to get a new number. When I acquire the new number, should I input it into my Settings on my own or inform someone at Twitter? I require Twitter to confirm if the pop-ups I received originated from their platform to rule out hacker activity. Kindly advise me on any additional steps once I switch my cell phone number. Will updating the number in my Settings suffice?

I am facing a concerning issue with someone perpetually stalking my Twitter account by creating multiple accounts. Despite blocking these accounts, I suspect the individual continues to monitor my activity by observing my interactions. Although I've made my account private, I still feel uneasy. The user frequently deactivates their accounts to gain attention and followers. They have even posted distressing content and engaged in inappropriate conversations with a minor who recently turned 18. I am unsure if this changes anything, but I am troubled by these actions. I lack concrete evidence of the stalking but wish to explore any options available to address this distressing situation. I seek guidance on how to report this behavior to Twitter and what steps can be taken to address it effectively. This ongoing ordeal has taken a toll on me, and I am eager to find a resolution. Thank you for any assistance provided.

In November, I appealed to unlock my account, which happened after I deleted a tweet that was not approved. Once the tweet was deleted, my account was unlocked. In January, I deactivated my account due to my pregnancy, ensuring to log in and deactivate it monthly to prevent permanent deletion. Unexpectedly in April, I received an email about the November appeal. Confused, I replied, but shortly after, received a message saying my information was no longer associated with the account. Now, when trying to log in to reactivate, it seems my account was permanently deleted without cause. Despite numerous attempts to resolve this, I haven't received any further assistance.

I am currently facing a predicament with my Twitter account and I am seeking a quicker resolution than the support team is providing. After experiencing a data breach, I changed my password which resulted in being logged out. Upon attempting to log back in, I encountered a prompt for a 2FA code with two options. Unfortunately, I cannot access the code generation option within Twitter as it requires me to be logged in, and I am unable to use the backup code through SMS as I had unregistered my number previously. I am unsure how to proceed from this point other than to wait for Twitter's response. Your consideration is appreciated.

A friend of mine, Ven Monster, has recently been permanently suspended for what were intended as harmless jokes but were misinterpreted by the system. It seems unfair that while large accounts are overlooked for serious violations like doxxing or inciting violence, smaller accounts like hers are not. I am reaching out in hopes that this situation can be resolved fairly. Thank you in advance for your attention to this matter.

After switching computers, I encountered an issue trying to access my Twitter account, leading me to unintentionally create a new one. Unfortunately, I am unable to delete the new account now. Currently, I can only access my old Twitter account from my iPhone but cannot send messages as my iPhone number is linked to the new account. The old account is secure, and I am unable to open it on my iMac. How can I remove the new account and link my cell phone number to my original account?

I've been struggling to access my Twitter account with the username @l_meecham for months now. After getting a new phone, I couldn't transfer the account over and none of my usual login methods are working. Despite reaching out to Twitter multiple times, the provided tips and emails have not helped as I've already tried them. Unfortunately, I don't remember the email linked to the account from when I initially set it up long ago. I'm hoping to regain access to my account and would appreciate any assistance in resolving this matter. Twitter should either assist in recovering the associated email and password or provide access to my account so I can update my information for future reference.

I am having trouble adding my phone number to my Twitter account for two-factor authentication. Despite entering my number, I do not receive the text code. When I try to resend the code, I am told I have exceeded the attempts allowed and must wait 24 hours. I have followed these steps for two days but continue to face the same issue. The help topics provided do not offer solutions beyond what I am already trying. My account is under the handle diclementi_m, and my phone number is 1-[redacted]. Any assistance in resolving this matter would be greatly appreciated. Thank you. Sincerely, Kurt M. DiClementi

My friend, user @bottomerwincult, keeps getting search suggestion banned for no apparent reason. He rarely uses hashtags and mainly engages in what we jokingly refer to as "shitposting." While there might have been instances where he shared nsfw content, many others do so without facing the same ban. We've also observed users who spam or post more frequently than him without encountering any restrictions. It's frustrating as this has occurred around seven times already. Twitter seems ineffective in addressing harassment, which is rampant on the platform. Could this targeting be due to his account being gay? If this is the case, we might need to explore legal options to combat discrimination. Despite Twitter's claim of being against discrimination, it appears their actions, like their self-harm policy, fall short of addressing these concerns.

As a small business owner, I encountered unexpected issues with my Twitter account after letting go of an employee whose husband was my former IT person. Following their departure, my website was taken down, and I discovered the Twitter account was registered with the IT person's phone number. The situation escalated when the ex-employee spread false accusations, leading to tensions and defamation on Twitter. In an attempt to defend myself, I inadvertently included a threatening message in my response, resulting in Twitter suspending my account due to the abusive content. Despite multiple appeals, responses were sent to the IT person's email, hindering my ability to rectify the situation. I deeply regret the inclusion of the inappropriate message and seek assistance in regaining access to my account. I have never engaged in abusive behavior and am committed to refraining from further communication with those involved. I have sought legal counsel to address their actions against me. Kind regards, Angela Plettell of Hot Top Pix in Lethbridge, Alberta, Canada. Email: [redacted] (new email). Phone: [redacted].

I recently discovered that my Twitter account was suspended without any prior warning. I do not understand why this happened. I am wondering if it is due to the fact that I replied with swear words to individuals who had done the same to me. Or perhaps it is because I have been sharing truths that go against the narratives you prefer. I am contemplating joining a class action lawsuit for what seems like a violation of my right to speak freely. It is frustrating to see that while I get suspended for sharing my thoughts, others who spread lies, hatred, and even criminal content are allowed to remain active. I am hopeful that my account can be reinstated, as I do not wish to leave the platform but will consider other options if necessary.

Hello! A few hours ago, I encountered an issue with accessing Twitter on my PC after years of using it without any problems. Upon attempting to log in, I received an error message stating, "Could not go to this page. This connection has been reset," followed by suggestions to check the connection, proxy server, firewall, and run Windows Network Diagnostics with the error code ERR_CONNECTION_RESET. Despite cleaning cookies and cache, scanning for viruses, and ensuring all updates are current, the issue persists. Unfortunately, when seeking assistance through Twitter's live support link, I was directed to logout, which I cannot do. I am unsure why this is happening and would appreciate any insights or guidance on resolving this matter. Thank you. Regards, Dmytro

This morning, I received a text message from someone claiming to be Michael Weirsky, a NJ Lottery winner, stating he would give $30,[redacted] to 5 random followers. When I didn't see my name on the list, I provided my contact information as instructed. Subsequently, I was asked to pay courier fees ranging from $[redacted] to $[redacted], which I couldn't afford. I suggested using FedEx but was declined. Later, I received a suspicious text about my Wells Fargo debit card being canceled, with a link that didn't lead to Wells Fargo's official page. I reached out to others who interacted with this person, noting one received a similar phishing email. I've been attempting to report this but haven't found an appropriate method, and I have documented the entire conversation for reference.

My account was unexpectedly suspended by Twitter due to what they labeled as "hateful" conduct. Despite appealing and requesting an explanation, my account remains suspended. The tweet in question does not align with Twitter's guidelines on hateful content, as it was a response to a public figure's inflammatory remarks and did not contain hate speech. Being an active member of the chronic pain community on Twitter, this suspension has cut me off from vital connections and support. I am eager to have my account reinstated, along with my followers and tweets. Although I am open to removing any offensive content, the lack of warning or transparent communication from Twitter is concerning. I observe a double standard in the enforcement of their rules, notably with high-profile accounts. As a dedicated user who values the platform, I am seeking assistance in resolving this matter promptly. Thank you for your support. Dan B.

My Twitter account has been suspended without warning due to alleged hateful conduct, which I believe is unjustified. Despite appealing the suspension and requesting an explanation, I have not received a satisfactory response from Twitter. The tweet in question, which was a response to someone calling President Biden an "elected tyrant," did not violate Twitter's guidelines for hateful conduct. Being an active member of the chronic pain community on Twitter, this suspension is harming my ability to connect and engage with others in the community. I am seeking reinstatement with all my followers and tweets restored. While I am willing to remove any offensive content if necessary, the lack of transparency and warning in this situation is problematic. I hope to resolve this issue promptly, as Twitter is an important platform for me, especially as I approach my 71st birthday. Thank you for your assistance. - Dan B.