WhatsApp Customer Service Issues

Archive 94

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #94. It includes a selection of 20 issue(s) reported June 30, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am experiencing an issue with my account and would appreciate it if you could unban my phone number. Thank you. Our system has identified activity on your account that goes against our Terms of Service, resulting in the banning of your phone number. Your account will remain banned following this violation. To better understand the appropriate use of WhatsApp and to avoid activities that violate our Terms of Service, we recommend a careful review of the "Acceptable Use of Our Services" section in our Terms of Service. The Help Center article provides additional guidance on the responsible use of WhatsApp. Please remember that WhatsApp upholds its policies as outlined in the Terms of Service.
Reported by GetHuman8469867 on Friday, June 30, 2023 1:19 PM
Hello WhatsApp team, I would like to address the recent ban on my WhatsApp account. My name is Aryan Bhati and my WhatsApp number is [redacted]. I understand and respect the terms and policies of WhatsApp, and I assure you that my usage was not in violation of these. I primarily use WhatsApp to share important and educational messages. Unfortunately, some individuals have reported my account incorrectly, leading to its suspension. I sincerely request that you reconsider this decision and unban my account. As this number is crucial for my communication with friends, family, and clients, its suspension has caused significant inconvenience. Thank you for your attention to this matter. I trust that you will review this situation and restore access to my official WhatsApp account.
Reported by GetHuman8470170 on Friday, June 30, 2023 3:17 PM
My account has been banned four times in a row. I am confused about the issue with my phone because I was informed that I violated the terms and policies of the service. I sincerely apologize for breaking the rules and I assure you it won't happen again. My account is crucial to me as I use it to connect with many relatives across different locations. Despite the bans being lifted, I continue to get banned again after 24 hours, which is distressing and frustrating. I'm struggling to reach my friends. Please lift the ban, and I will strictly adhere to the terms and policies. I have been a Whatsapp user for the past three years, and this is the first year I have encountered this challenge. I am using a Tecno F1 Android phone with the WhatsApp messenger app version of [redacted]. My phone number is +[redacted][redacted]. I kindly request the ban to be lifted.
Reported by GetHuman8470652 on Friday, June 30, 2023 6:09 PM
I installed and uninstalled several WhatsApp versions to find the right one, ultimately choosing WhatsApp Chat. After less than 2 hours of use, it flagged me as spam. When I try to log in with another WhatsApp version, it asks for the official WhatsApp, leaving me unsure what that is. It's been 3 days of being unable to access my account. Can anyone help me log back in? Thank you.
Reported by GetHuman-fnyingch on Saturday, July 1, 2023 11:24 AM
I am reaching out regarding a critical issue with my WhatsApp Business account for my food delivery service, saari3 livraison. Our account was suddenly blocked without warning, disrupting communication with our customers and impacting our ability to operate effectively. We have always complied with WhatsApp's guidelines and are unsure why this action was taken. We urgently need assistance to restore our account to continue serving our customers without delays. We are prepared to provide any necessary information to resolve this matter promptly. Your immediate attention to this matter would be greatly appreciated to prevent further disruptions to our services. Thank you for your help.
Reported by GetHuman8472243 on Saturday, July 1, 2023 1:01 PM
Hello there, I believe there has been a mistake with my account. I have not violated any of WhatsApp's policies or terms of service. I kindly ask for a prompt response and the restoration of my WhatsApp account. If my account has been banned, I would like to understand the reason for it. I do not use third-party applications. Thank you for your assistance.
Reported by GetHuman8443361 on Saturday, July 1, 2023 1:44 PM
GetHuman is a helpful service that assists customers in sharing useful tips and information on dealing with customer service concerns. It is independent and not affiliated with WhatsApp. Providing the requested information serves three purposes. Firstly, it allows GetHuman to search its database for a guide related to your issue, potentially offering a solution without contacting WhatsApp directly. Secondly, this data helps determine which customer service concerns to prioritize for research and guide creation. Lastly, sharing this information generates a public page for your problem that can be easily shared with WhatsApp, saving you from repeatedly explaining the issue when in contact.
Reported by GetHuman8471963 on Saturday, July 1, 2023 2:08 PM
Dear Whatsapp Team, I am an old user of Whatsapp, but for the past 7 days, my number +92 [redacted] is not working. Despite sending 30 to 50 emails without a response, I am saddened that my number is not recognized. Please help me out as I am very upset. I kindly request your assistance in resolving this issue. I appreciate your help. Sincerely, Be Happy
Reported by GetHuman8472380 on Saturday, July 1, 2023 2:20 PM
Hello WhatsApp Team, I am in need of assistance as my account has been banned. I am unable to access WhatsApp despite having reviewed and agreed to all the terms and conditions. I assure you that I will adhere to all the rules moving forward and kindly request the reactivation of my banned number. As a student, it is crucial for me not to lose the data saved in my WhatsApp account. Your prompt help would be highly appreciated. Thank you.
Reported by GetHuman8472458 on Saturday, July 1, 2023 3:05 PM
I am writing to request that my WhatsApp account be unblocked. I recently received a notification that my account has been banned due to using modded versions of WhatsApp, which I was not well aware of. I sincerely apologize for violating the terms of service and assure you that it will not happen again. WhatsApp is an important tool for me to stay in touch with family, friends, and school mates. Being banned has disappointed me greatly. I am willing to comply with the terms of service and take necessary steps to prevent future violations. I kindly ask you to unban my account so I can continue using WhatsApp to communicate with my loved ones and colleagues. Thank you for your attention to this matter. I am looking forward to hearing from you soon.
Reported by GetHuman8472851 on Saturday, July 1, 2023 6:27 PM
Dear WhatsApp Team, I am Saleem Haider. I recently bought a new SIM card, and this is my first mobile number, +91 [redacted]. When I try to create a WhatsApp account with this number, it shows as banned. I just purchased this new number today. Please unban my account so I can set up my WhatsApp properly. Kindly unban my account at your earliest convenience. Otherwise, I may need to take legal action against WhatsApp. I trust that you will resolve this matter promptly. Thank you. Regards, Saleem Haider
Reported by GetHuman8473713 on Sunday, July 2, 2023 6:11 AM
I would like to request help as my WhatsApp has been mistakenly blocked by me three times. After getting a new number, I found it also blocked after opening it. Why are you doing this to me? Please unblock these numbers and reactivate my WhatsApp. The numbers are +[redacted]92 and [redacted]34.
Reported by GetHuman-montobha on Sunday, July 2, 2023 7:33 AM
Hello, I have been using my WhatsApp account for over three years. Unfortunately, I have been suspended multiple times, and now my account has been banned. I use my account solely for business, not for spamming or scamming. I have used a Samsung J7 and later switched to a Techno Camon 11 for WhatsApp. I am concerned because I have not engaged in any malicious activities with my account. I would like my account to be unbanned as I have worked hard to establish a reputation with it.
Reported by GetHuman-haydeex on Sunday, July 2, 2023 7:41 AM
Recovering access to WhatsApp after being permanently banned can be more challenging than dealing with a temporary suspension. A permanent ban typically happens due to violating WhatsApp's policies, often by using the app for illegal activities. Despite the seriousness of the situation, there are usually ways to resolve it. Let's explore the potential solutions. Hello, WhatsApp Team
Reported by GetHuman8473298 on Sunday, July 2, 2023 9:37 AM
Hello Whatsapp team, I would like to address an issue I am facing with my Whatsapp account. My account number is +[redacted]83. I acknowledge and agree to all the terms and policies of Whatsapp. I believe my account was mistakenly banned for sharing important educational information, not engaging in any wrongful activities on the platform. Due to some users wrongly flagging or reporting my account, it got banned. I kindly request Whatsapp to please consider unbanning my account +[redacted]83. This is my official Whatsapp account, and its ban has caused inconvenience to my clients, family, and friends who are unable to contact me. This situation has become a significant problem for me. I hope that my account can be reinstated. Thank you.
Reported by GetHuman8473938 on Sunday, July 2, 2023 10:10 AM
Dear WhatsApp Team, A few months ago, my account was mistakenly banned for reasons I cannot identify, and it remains banned. The number (+[redacted]66) belongs to my personal family, and I am confident that I did not violate any of WhatsApp's policies. I respect all of WhatsApp's terms and conditions. I want to reiterate that I did not knowingly go against WhatsApp's policies, but if I inadvertently did so, I apologize. Please review and lift the ban on my account as soon as possible. This number is essential for my family, and I am facing numerous difficulties without it. My WhatsApp number is +[redacted]66. I anticipate your prompt response. Naeem Kham.
Reported by GetHuman8474110 on Sunday, July 2, 2023 1:04 PM
Dear WhatsApp Support Team, I am contacting you to request the unblocking of my WhatsApp account. Recently, my account was blocked, which I believe was done in error or due to a misunderstanding. WhatsApp is crucial for both personal and professional communication, and the block has caused significant disruption to my daily routine. I understand and respect WhatsApp's commitment to security measures. Rest assured, I have always followed the terms of service and community guidelines diligently. If there have been any unintentional breaches, I apologize and would appreciate clarification on the matter. Thank you for addressing this issue promptly. Best regards, Mahipal Vijay Sai
Reported by GetHuman8471988 on Sunday, July 2, 2023 4:53 PM
I have been using WhatsApp for the past nine years. I am a 23-year-old female university student. Last month, I didn't use WhatsApp due to personal reasons. Recently, WhatsApp gave me spamming warnings, which I found unjustified. After explaining my situation, my account was restored, which made me happy. However, my account was suddenly and permanently banned. I kindly request WhatsApp to reinstate my account as it is essential to me. I hope WhatsApp will review my appeal regarding the false accusations of spamming and restore my account.
Reported by GetHuman-ayeshaaz on Sunday, July 2, 2023 7:30 PM
I have been using WhatsApp for a long time, and my account [redacted] was recently banned when I downloaded a new version for additional features. I assure you that I have not engaged in any improper activity. I kindly request a review of my account as it contains important contacts for my online classes and friends. I am eager to demonstrate my proper use of WhatsApp. Please reactivate my account as soon as possible. Thank you for your assistance.
Reported by GetHuman-sukhisuk on Monday, July 3, 2023 7:07 AM
Hello WhatsApp team, my name is Aakash Patil, and my WhatsApp number is +91 [redacted]. I agree to respect all of WhatsApp's terms and policies. Unfortunately, my account was mistakenly banned due to some people flagging or reporting it, even though I only shared important and useful educational messages. I kindly request WhatsApp to unban my account as it is my official number, and it's essential for my friends, family, and clients to reach me. I hope you understand the situation and can restore my number. Thank you. +91 [redacted]
Reported by GetHuman8475915 on Monday, July 3, 2023 12:44 PM

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