WhatsApp Customer Service Issues

Archive 78

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #78. It includes a selection of 20 issue(s) reported May 3, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear Support, Thank you for your response. I am unable to access WhatsApp, and I am eagerly awaiting your assistance. I have been a long-time user and have never breached any terms of service. Today, I was surprised to discover my account was banned without prior warning. I am frustrated and disheartened by this action and request a review to lift the ban promptly. I assure you that I have not engaged in any activities warranting the suspension of my account. Request #[redacted][redacted].
Reported by GetHuman-srinip on Wednesday, May 3, 2023 5:10 PM
Hello, I have reviewed your terms, conditions, and privacy policy. I believe I have made some mistakes and inadvertently violated your policies. I now understand the proper usage of WhatsApp. This number is linked to important members of my circle. I kindly ask for the lifting of the ban. I assure you that I will adhere to all terms and conditions going forward. Please reinstate my WhatsApp number [redacted]. It has been my official number for many years. Best regards, [Your name]
Reported by GetHuman8342815 on Thursday, May 4, 2023 2:21 AM
Hello WhatsApp team, I kindly request the unbanning of my WhatsApp account. I use it to share important news and information, but it was mistakenly flagged or reported by some individuals, resulting in the ban. I urge WhatsApp to lift the ban on my account as it is crucial for my communication with friends, family, and clients. Its suspension has caused significant inconvenience for me. I appreciate your understanding and assistance in resolving this matter. Thank you.
Reported by GetHuman8343268 on Thursday, May 4, 2023 9:25 AM
Dear WhatsApp Support Team, **I kindly request your help in lifting the ban on my WhatsApp account, which was recently imposed. My phone number for the account is *insert your phone number*, and I have utilized WhatsApp for many years without encountering any prior issues.**I am unsure of the cause of the ban and would be grateful if you could clarify the reason behind it. If I have breached any of WhatsApp's terms of service, I am eager to understand how to avoid such situations in the future.**I strongly believe my account was banned in error and wish to contest this decision. I am prepared to provide any necessary information or proof to aid in the reconsideration process.**WhatsApp is crucial for my communication with family, friends, and colleagues, making it indispensable to me. I would greatly appreciate your prompt help in restoring my account access.**Thank you for your attention to this matter.**I'm also experiencing issues with receiving the verification code at [redacted].
Reported by GetHuman-umardar on Thursday, May 4, 2023 12:33 PM
Initially, my WhatsApp number [redacted]57 was banned, and after submitting it for review, it was restored briefly. I then had to register a new number, [redacted]85, which started working but soon displayed the same ban message. Despite submitting for reviews multiple times and temporary restoration, the number has now been permanently banned. I kindly request the reconsideration of my appeal to have my WhatsApp number [redacted]85 restored on the platform.
Reported by GetHuman-phiriisa on Friday, May 5, 2023 2:27 AM
I regret that I violated the terms and policies. I sincerely apologize for the mistake. Unfortunately, my account was erroneously reported by someone who did not appreciate the helpful messages I shared. As WhatsApp is crucial for me to connect with friends, family, and business contacts, I kindly ask for the opportunity to have my account unbanned. I assure you that I will adhere to WhatsApp's terms and policies going forward. Please consider my situation and understand my predicament. My number is +[redacted]17. Thank you for your attention to this matter.
Reported by GetHuman-bayil on Friday, May 5, 2023 3:26 AM
Hello WhatsApp Support, I am writing to report an issue with my account being blocked. I have always abided by the terms and conditions of WhatsApp and have been a loyal user for a long time. However, upon opening the application, I received a message stating, "This account is not allowed to use WhatsApp." I mainly use the app for work purposes and have never violated any rules. I attempted to request an unblock but received a response stating, "Our system flagged your account activity for violating our Terms of Service and has consequently blocked your phone number. Your account will remain blocked due to this violation." I kindly request that you unblock my account or phone number promptly as I have important work and family-related documents on it. My number is +[redacted]17. Thank you, WhatsApp team.
Reported by GetHuman-bayil on Friday, May 5, 2023 3:30 AM
Hello everyone, I'm reaching out regarding my mother's WhatsApp contact number, +91 [redacted], in Ahmedabad. She recently discovered her WhatsApp account was unexpectedly banned due to a policy violation. We are unclear about the specific policy she infringed, and we kindly seek clarification from the support team. I eagerly await your response. If convenient, please reach out to me at my mother's provided number. Best regards, Prithvi Patel ([redacted]) (+91 [redacted])
Reported by GetHuman8345572 on Friday, May 5, 2023 8:49 AM
Hello WhatsApp team, I am a frequent user of WhatsApp, and unfortunately, my account -[redacted] has been banned by your team. WhatsApp is an essential tool for me as I use it for study groups, keeping in touch with friends and family. After reviewing your terms and policies, I believe my activities did not violate them. I have tried registering a new number, but that account was also banned. As a student, my online classes are starting soon, and without my WhatsApp account, I will not be able to participate. Kindly consider restoring my account promptly so I can resume using it for my studies.
Reported by GetHuman8345752 on Friday, May 5, 2023 11:27 AM
I recently fell for a scam and my account was stolen. I have been unable to regain access despite multiple attempts to reset my pin via email. The individual who took over my account has been trying to scam others, and I am concerned about the exposure of personal messages. I'd like to avoid creating a new account, but WhatsApp has not been responsive. The account recovery process requires waiting for a week, which is not ideal for me.
Reported by GetHuman8347315 on Saturday, May 6, 2023 1:21 AM
Hello, WhatsApp Team, I believe that I have not violated any rules of conduct. I recently visited a website that requested my WhatsApp account details. Although I received 20 rupees per day, I now understand after reading WhatsApp's terms of service and policies that it was not appropriate to share my account information. Please reinstate my account promptly as I believe it was suspended without a valid reason. My number is [redacted]. Thank you.
Reported by GetHuman-pardhias on Saturday, May 6, 2023 1:47 AM
Hello WhatsApp Support Team, I am writing to address the recent ban on my official WhatsApp number, +91 [redacted]. I assure you that I respect all of WhatsApp's terms and policies. While I have been actively responding to chats and occasionally forwarding messages from my contact list, I believe there might have been a misunderstanding in terms of violating WhatsApp's terms of service. I sincerely request that my WhatsApp number be reinstated as it has created a significant inconvenience for me. I rely on this number for communication with my family, friends, and clients. Your prompt attention to this matter would be greatly appreciated. Thank you. Ravindranath Tamse
Reported by GetHuman8331646 on Saturday, May 6, 2023 4:59 AM
Dear Sir/Madam, I believe that my WhatsApp account was mistakenly banned. I have not violated any of WhatsApp's privacy policies or terms of service. I kindly request a prompt response and the restoration of my WhatsApp account. If my account has been banned, I would like to know the reason for this action. I confirm that I have not used any third-party apps and request the release of my WhatsApp account. Thank you. Name: Santhosh Kumar Gmail: [redacted] WhatsApp Number: [redacted] Device: Android Mobile
Reported by GetHuman-pillasnt on Saturday, May 6, 2023 7:42 AM
On Monday, 03/04/[redacted], at 8:14 am, a deposit was made by Akash Yadav (not verified). Dear WhatsApp Team, I need help, my account is blocked. I am unable to use WhatsApp. I have read all your terms and conditions, and we will comply with the rules. I hope you will remove the ban on WhatsApp as soon as possible. I promise that we will not make any mistakes that violate WhatsApp's rules. My number is blocked from WhatsApp. Please reactivate it. My number is [redacted].
Reported by GetHuman-lodhidha on Saturday, May 6, 2023 9:17 AM
Subject: Request for Reversal of WhatsApp Account Ban Hello WhatsApp Support Team, I hope this message finds you well. I am contacting you to request the reactivation of my WhatsApp account that was recently banned. My account number associated with the ban is [redacted]9. I am uncertain about the reasons behind the ban as I have always adhered to WhatsApp's terms of service. I primarily utilize WhatsApp for personal conversations with my family and friends and have not engaged in any activities that breach the platform's guidelines. Aware of WhatsApp's commitment to maintaining a secure environment, I appreciate the importance of upholding the set policies. However, I believe that my account's ban may have been a result of an error or technical issue. I kindly ask for a thorough review of my account and the prompt removal of the ban, as the inability to communicate with my loved ones is proving to be inconvenient. Over the years, I have been a dedicated user of WhatsApp, consistently abiding by the platform's regulations. I would be grateful for any insights you can provide regarding the ban's cause to help me prevent a recurrence in the future. I appreciate your attention to this matter. I eagerly await your timely response. Warm regards, V.O.
Reported by GetHuman-ojebolav on Saturday, May 6, 2023 3:31 PM
Hello Whatsapp Team. My number was banned from using Whatsapp, but I sincerely apologize if I unintentionally violated your terms or policies. I have only been sharing educational information with my friends and groups, so I am surprised to be banned. This has caused inconvenience as others are unable to contact me, and I am unable to reach them. I kindly request to have my number unbanned as this is causing significant issues for me. I hope for your understanding and eagerly await your response. Thank you.
Reported by GetHuman-flevahch on Sunday, May 7, 2023 12:57 AM
I recently called to regain access to my blocked WhatsApp account. Please remove my number from the community and help me restore my account. My number is banned in WhatsApp. My WhatsApp number is blocked. I have started using the WhatsApp app. Good evening @WhatsAppSupport! I don't know why my phone number was banned from WhatsApp. My WhatsApp account was banned. I need my account back. Please call me at [redacted]. My account was blocked. Please open WhatsApp after hacking. My WhatsApp account [redacted] has been blocked since [redacted]. Please review my WhatsApp account. My WhatsApp number [redacted] is banned. I cannot use my WhatsApp, my phone number is in Malaysia. My WhatsApp number is banned, please unban my personal account number. My WhatsApp number is banned, +[redacted]53.
Reported by GetHuman8349117 on Sunday, May 7, 2023 3:49 AM
Reasons for Recent Customer Calls: I am trying to recover my blocked WhatsApp account. I request the WhatsApp community to unban my number and restore my account. My number is ************. My WhatsApp number got banned. Please open your top WhatsApp number. I have backed up all data since I started using the WhatsApp app. Good evening, @WhatsAppSupport. I am unsure why my phone's WhatsApp number was banned. Please contact me regarding my banned account at *** **********. My account is blocked; please open WhatsApp and check it. My WhatsApp account ************ was blocked on **-**-****. Kindly review it. My WhatsApp number ********** is banned. I cannot use WhatsApp, my phone number is in Malaysia: ***********. My WhatsApp number is blocked: **********. Please unban my personal account number.
Reported by GetHuman-ahiyavlo on Sunday, May 7, 2023 6:06 AM
Hello. I have been unable to re-register with my WhatsApp number for 24 hours. Could you please check my number in international format? Here is my phone number: +[redacted]5. Owner of the number: M.K. Mamysheva. Please grant me access. It says I registered with this number before, so I'm not receiving an SMS! WhatsApp automatically blocks the SMS delivery. Please look into this matter. Many people in the reviews are complaining about not being able to log in.
Reported by GetHuman8349309 on Sunday, May 7, 2023 7:30 AM
Dear Sir/Madam, I sincerely apologize if I have violated any of your terms of service. I assure you that I am committed to following all rules and regulations while using WhatsApp. I kindly request your forgiveness and ask for another opportunity to utilize the app. Being a student, this number is crucial for my academic and professional activities that are linked to my college and work. I promise to be more cautious in the future. Please consider unbanning my WhatsApp number so I can stay in touch with my family and attend online classes regularly. I appreciate your swift attention to this matter. Thank you, Clarence B.
Reported by GetHuman8349465 on Sunday, May 7, 2023 10:17 AM

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