WhatsApp Customer Service Issues

My WhatsApp number, +[redacted][redacted], is at risk of being banned due to my job of reaching out to clients who have contacted our company through our website. I believe it's because of the high volume of messages I send daily. I understand your concern about potential spam, but our company is legitimate, and our clients rely on my responses. Please reconsider banning my number, I assure you I will limit any irrelevant messages. Thank you for your understanding.

Dear Team, My name is Rushikesh Wagh, and I recently activated a new SIM card with the number +91 [redacted]. I received a ban notification shortly after activating it yesterday, and I am confused about the reason behind it. I have attached a screenshot for your reference. This seems like a mistake as I have not violated any terms. Please lift the ban immediately as this situation appears to be a misunderstanding. I kindly request detailed information on why my new number was banned. If this issue is not resolved promptly, I will consider taking legal action against WhatsApp. I urge you to investigate this matter and provide clarification. Thank you, Rushikesh W.

Dear WhatsApp Team, I recently purchased a new SIM card and this is my first mobile number, +[redacted]41. However, when attempting to create a WhatsApp account, I received a ban notification. Could you kindly unban my account so that I can successfully create my WhatsApp profile? I purchased this new mobile number today, and I am eager to start using it for WhatsApp. Your prompt assistance in lifting the ban would be greatly appreciated. Thank you for your attention to this matter. Best regards, Krishnaraj Singh

I have WhatsApp installed on an iPhone using a certain phone number. When my iPhone was briefly broken, I put the SIM card in a borrowed Android phone. Since WhatsApp wasn't set up on that phone, I downloaded WhatsApp and was able to use it. When asked if I had backed up WhatsApp, I said no because I hadn't. On my iPhone, I had set up WhatsApp using mirroring from one iPhone to another. Now that my iPhone is repaired after a few days, I've put my SIM card back in and want to use WhatsApp normally again. However, it's asking me to set it up anew. Please help me with this. All my important chats were saved in this version of WhatsApp on the iPhone. How can I restore all my DATA? Thank you very much for your quick assistance and support. Best regards, Brit (Brigitta)

I am unable to access my WhatsApp account after moving from Australia to the United States. I forgot to update my phone number in the app, and now I am locked out since I no longer have access to my Australian number. I have tried various troubleshooting steps like restarting my phone, deleting and reinstalling the app, and reaching out to WhatsApp support without success. When I try to use my new US number, the app doesn't allow me to proceed beyond the number input page. And when I attempt to use my old Australian number, I can't verify the code as I no longer have that phone. This situation is frustrating because I have important conversations and memories stored in my old account. I acknowledge my oversight in not updating my number earlier, but I would appreciate any guidance on how to resolve this issue. Thank you.

Hello Team Whatsapp, I believe I have not violated any of your rules and my account has been mistakenly suspected without any valid reason. Kindly restore my account at your earliest convenience. My Whatsapp number is [redacted]. Thank you.

I received a notification that my WhatsApp Business account was banned for a policy violation. I want to clarify I did not intentionally breach any policies. My account contains vital client information essential for my business. Please review my account and lift the ban. I value the platform's safety and compliance and will ensure to follow WhatsApp's policies from now on. Thank you for your quick response.

Недавно мой аккаунт был взломан. Получала уведомления с кодом для доступа к моему Ватсаппу, но их игнорировала, думая, что проблема решится сама собой. Теперь кто-то получил доступ к моему аккаунту, и номер телефона, к которому он привязан, относится к моему старому устройству, которое уже не используется. Сейчас я очень взволнована и не знаю, что делать, чтобы восстановить доступ. Очень нуждаюсь в вашей помощи, так как ситуация для меня очень стрессовая.

Dear Sir/Ma'am, I'm seeking assistance as my phone number has been banned from using WhatsApp. I rely on WhatsApp for work as a printing press, and the data of the main company's customers is in the banned account. I realize my mistake in using a modded app and sincerely apologize. I have familiarized myself with all community guidelines and commit to following them strictly moving forward. It's critical to unblock my account since many customers are reaching out to the banned number. Your help is greatly appreciated. Sincerely, Ngeno Collins

Subject: Request for Assistance with Blocked Number Dear WhatsApp Team, I hope you are well. I am reaching out to you regarding a challenging situation I find myself in. Unfortunately, my number has been blocked, hindering my ability to conduct both personal and professional activities smoothly. Having my number accessible is crucial for me, and its current status has caused me a great deal of concern and anxiety. I kindly ask for your assistance in restoring my number promptly, understanding the importance it holds for me. I trust in your team's empathy and dedication to aiding users in difficult circumstances. Additionally, I suggest considering preventive measures to reduce accidental blocks in the future, benefiting all users. Your understanding and swift response are greatly appreciated. Your support in resolving this matter is reassuring amidst my worries. Thank you for your time and attention. I eagerly await a positive resolution. Sincerely, W.R. [redacted]

My WhatsApp number is +91 [redacted]. My account has been banned without any clear reason. I have been a loyal user for many years and always followed the app's terms. Today, to my surprise, I discovered my account was banned when I tried to log in. I never received any prior warnings or notices about violating any policies. I am upset and frustrated by this sudden action against my account. Please, investigate and remove the ban promptly. Rest assured, I have never done anything that could justify suspending my account.

Dear Sir/Madam, I am a car dealer, and my account has been unexpectedly blocked. I urgently require access to my account. Could you kindly reinstate it for me? Your assistance would be greatly appreciated. My account number is [redacted]1. Please reactivate it at your earliest convenience. I assure you I will adhere to WhatsApp's rules going forward. Thank you very much. I was in the midst of negotiations with a customer regarding a car purchase when my account got blocked. I believe I engaged in a regular chat with the customer and did not engage in any fraudulent or inappropriate behavior. I am hopeful that you can assist me in reopening my account. My account number is [redacted]1. Your help in resolving this matter is highly valued.

I am having trouble accessing my account and it has been disabled. I urgently need access to my work-related files. Please assist me in recovering my account as soon as possible. I do not understand why this happened as I suddenly got logged out and now cannot use it. I am willing to adhere to community standards and respect privacy if I have unknowingly violated any of these. Please explain the reason for the account disablement and allow me another opportunity to access my files. Your help in retrieving my account is greatly appreciated.

I have been using WhatsApp for the past five years and have backed up my data daily with the same number. Recently, I changed my device, and even though I used to receive OTPs before, I'm not getting them now with the same number. I have confirmed with my telecom service provider, and the issue seems isolated to WhatsApp as other applications on my mobile work fine. Please register my mobile number in your database and assist me in resolving this OTP issue for WhatsApp.

Hello, my name is Ravindran and I encountered an issue with the official WhatsApp application I downloaded from the Play Store. Despite installing the official version, after verifying my mobile number, it indicates that I am using an unofficial version. This issue has been ongoing since the 5th of August [redacted], when I unexpectedly received a verification code that triggered this problem. I am seeking assistance in resolving this issue or deactivating my account. Thank you.

I am encountering difficulty receiving the verification code on my phone for almost two weeks now. Unfortunately, Whatsapp's response has not been satisfactory. Despite multiple emails, they keep sending me the timer repeatedly. I have already updated my phone's version and changed my SIM card as per their instructions. I am feeling quite anxious about this situation. If Whatsapp is unable to resolve this issue, please inform me so I can stop trying repeatedly. I have sent over 20 emails to the Whatsapp help center and attached screenshots of the problem numerous times, but it seems to be futile. If possible, please verify me through alternative methods like email. Although my SIM card is fully functional, only Whatsapp seems to have trouble reaching me, stating they cannot call me.

I have been unable to receive a verification code on my phone for almost two weeks now. Both Whatsapp and Whatsapp Business have not been helpful in resolving this issue. Despite sending multiple emails, Whatsapp keeps sending me the same timer for verification. I have updated my phone's version and even changed my sim card as advised, but to no avail. I am feeling very anxious about this situation. If you are unable to activate my Whatsapp, please inform me so I can stop trying repeatedly. The responses and service from Whatsapp seem inadequate and negligent. I have sent over 20 emails to the Whatsapp help center and attached screenshots of the problem numerous times, but it seems to have been a futile effort. If you are unable to verify me through my phone number, please explore alternative verification options like email. While my sim card is operational for calls and messages, Whatsapp is the only service failing to work. This experience is frustrating and disheartening.

I recently received a notification that my account has been banned, but I am not aware of any violation of the terms of service. I rely on WhatsApp to communicate with family, friends, and colleagues daily. I am disappointed to have been banned without an explanation. I kindly request a review of my account to understand the reason for the ban. If there was a violation, I apologize and will comply with the terms. Please unban my account so I can stay in touch with loved ones. Thank you for your attention, and I hope to hear back soon.

A few months ago, my WhatsApp account was hacked, and since then, unknown individuals have been using it to send fraudulent messages to the groups I am in. They are even using my old profile picture as if they were me. I need the number they are using, [redacted]9, to be blocked and banned from WhatsApp. Thank you.

I contacted Zong's customer service. They advised me to check my WhatsApp account or their website to receive a code needed to create a WhatsApp ID. Despite having my number registered and receiving calls and SMS on my iPhone 14 Pro Max, I'm not receiving the WhatsApp verification code. I'm hoping for a resolution to this issue soon.