VIZIO Customer Service Issues

I've been experiencing frequent freezes while streaming. I attempted to reboot and even tried a factory reset. After setting up the TV again, it asked me to accept terms for Google and Vizio by pressing Menu and selecting Network, but none of the keys seemed to work. I also tried downloading the iOS app on my smartphone and input the default [redacted] code, but it prompted me to look for the four digits displayed on my VIZIO TV, which I couldn't find. How can I restore my WiFi connection and ensure smooth streaming?

I would like to have new apps such as Rumble, OAN, Real America Voice, Odysee, and Bitchute added to my device. I am frustrated with other apps deleting videos from my playlists. I rely on streaming services for my entertainment and value my privacy and freedom of expression. If a solution is not found to access these apps on my Vizio TV, I may consider switching to a different brand. I appreciate your products but require access to the content I choose to watch. Thank you for your attention to this matter.

My Vizio TV screen has gone dark and stopped working. Luckily, it is still within the 3-year warranty period. After contacting tech support, they advised me to verify the warranty and arrange for a replacement since repairing the TV would be costly. I am looking to confirm my Vizio Warranty and obtain the necessary instructions and authorization to ship the TV back to Vizio for a replacement. I can provide the model number, serial number, and invoice/receipt number (from Sam's Club) to Vizio as needed for the process.

Dear Vizio, As a TV repair technician with 40 years of experience, I have witnessed the evolution of televisions from vacuum tubes to LED strips and from transistors to microprocessors. Manufacturers' shift to LED TVs has been disappointing due to the limited lifespan of these devices, averaging only about 3 years regardless of price range. The emergence of OLED burn-in issues and the recent problem of dirty screens, particularly in your top-tier P series, is concerning. It is disheartening that these flaws are deemed acceptable. Customers should not have to tolerate such quality concerns. I urge Vizio to address these issues promptly to uphold the previous reputation of providing exceptional picture quality at affordable prices. It is time for your engineers to revisit the drawing board to resolve these issues adequately.

I bought a Vizio 50" TV last August. After getting a TV mount from Walmart and having it installed, I plugged in the TV, but it wasn't working properly. Xfinity tried to help troubleshoot over the phone, then sent a tech out. The tech discovered the issue was with the Vizio TV itself - noting lines on the screen that could lead to it shutting down. The TV needs to be replaced, so I took it back to Walmart but was told it had to be serviced or exchanged directly with Vizio since it was over 90 days. Due to recent hand injuries and a friend being injured, I am unable to unpack and set up the new TV. Despite being visually impaired, Vizio insists on troubleshooting before sending a tech out. As someone in a Senior community with limited help, I'm at a loss for what to do next. Open to suggestions.

I bought a Vizio TV for my parents as a Christmas gift. It's been having issues such as cutting off randomly, difficulty going back to preset channels, and not turning on properly. Unfortunately, the return period at Sam's Club has passed, so I was advised to contact Vizio for assistance. This TV is crucial for my elderly parents' entertainment. We purchased the TV in December [redacted], just before Christmas. Please reach out to me at Julie Reed at [redacted] or via email as soon as possible. Thank you.