Sprint Customer Service Issues

The problem described by GetHuman[redacted]: Terry, I received information from Beauty Woman's partner regarding what you referred to as the "PEEPHOLE." The details include you being on your knees in a men's public restroom. It's unclear why you shared this disturbing story about yourself. Were you heavily intoxicated at the time? Is that why it's now troubling you so much? Are you feeling ashamed? GetHuman-fullshit has not specified what actions LinkedIn should take to address this. Regards, Doris Campagna and Richard Lauersdorf. GetHuman[redacted] has not yet outlined what assistance they require from Sprint to resolve their issue. Richard hasn't informed Doris of the complete truth. Doris, consider visiting a doctor to assess your hormone levels.

I have been a customer of Sprint for over 18 years. On Friday, May 12, [redacted], I attempted to contact their customer service. After waiting for over 75 minutes, I was greeted by an automated message informing me that no agent was available. This happened multiple times. Finally, when I was able to speak with an agent, they seemed disinterested and not helpful. The agent mentioned that the system was causing issues and unable to process anything. This was frustrating as it was not my fault that I couldn't reach customer service earlier. I urgently need to set up a payment arrangement.

I am disappointed with the billing department. I believe there has been an error with my charges since I left the USA two months ago. I have been a customer with Sprint for over 10 years under the name Najeeb Shihadeh. My Sprint number is [redacted]. Initially, we agreed on a new plan for $[redacted] per month after removing some numbers. However, I have noticed that I am being charged $[redacted] monthly. I would like this issue resolved as soon as possible.

Hello, I am a Sprint customer. I have been experiencing issues with my deactivated phone. Two days ago, I contacted an agent to extend my payment date after having a past due balance. The agent assured me that I could use my phone normally after lifting the restrictions on my account. However, my phone got deactivated again later in the day, and now I am unable to make any calls to reach out to Sprint. I am seeking assistance with this matter. Thank you.

I'm in Mexico and unable to contact Sprint Customer Service to unlock my SIM-locked iPhone 7, given to me as a gift. The IMEI number is [redacted][redacted]. The account holder is Rosa Sánchez. The PIN number is [redacted]. The SIM card, now inactive, had the number [redacted] on the iPhone 7. Currently, the same phone number is active on another device registered under the name ROSA SÁNCHEZ. Please assist in unlocking the SIM card. Rosa Sánchez isn't fluent in English and can't communicate with a customer service executive. I can provide any necessary information on her behalf to resolve this issue. Thank you.

I spoke to a Sprint Customer Service Rep on Saturday, June 23 to settle all phones and bills for my account. I ensured that all phones and balances were paid, except for one replacement phone that remained locked. I would like to confirm that this phone is now unlocked like the others. I want to cancel my account and ensure that all devices are properly unlocked.

For the past two days, I've been unable to send or receive messages. Despite seeking help, no one has been able to assist me, and it's incredibly frustrating. Each time I attempt to send a message, I receive an automated reply stating, "Free msg: unable to send message - message blocking is active." I haven't made any changes or requests for this feature, and it's causing significant disruptions in my daily life. All I want is to regain the ability to send and receive texts. Your help in resolving this issue would be greatly appreciated.

I'm currently paying $[redacted] each month for two phone lines, which I find to be quite expensive compared to offers from other carriers. During a recent customer service chat, when I inquired about a better plan, I was redirected to a page advertising a $1 sign-up fee and a $55 monthly service, prompting me to enter my credit card details to proceed with my query.