How Much Does It Cost to Cancel My Sprint Plan?
A Sprint Plan cancellation is not as easy as it seems. You need to check your contract for cancellation conditions. The cost of cancelling your Sprint plan are early termination fees of $350 if you cancel your smartphone and $200 for non-smartphones. The earlier you cancel your contract, the more you pay in Early Termination Fees. The only way to cancel your Sprint Plan is to contact customer service directly.
How Much Does It Cost to Cancel My Sprint Plan?
Sprint is one of the largest Telcom service providers in the United States. Despite the many great deals that Sprint has to offer, you may decide to leave their network for a variety of reasons.
One thing you should do before embarking on the process of cancelling your Sprint plan is reviewing the details of your contract with Sprint. Ensure that there are no hidden fees or clauses that may affect your plan cancellation.
Once you are okay with the terms associated with cancelling your contract, you can proceed. Unfortunately, Sprint does not give customers the option to terminate their service plans online and you will to call them to make it happen.
The Cost of Cancelling Your Sprint Plan
If you decide to leave the Sprint network, you are most likely going to pay several fees. The fees you will be liable to pay will depend on the type of Sprint service plan you have.
Unpaid billing charges will have to be paid before you can successfully cancel your Sprint contract. The charges will depend on where you are on your billing cycle on the day you make the plan cancellation.
If you pay close attention to your Sprint contract, you will see a clause which states that you are subject to paying an Early Termination Fee (ETF) if you cancel your plan before the contract is over.
Sprint typically has to two forms of Early Termination Fees. One is for smartphones and other smart devices and the other is for analogue devices such as flip phones.
The Sprint ETF for smartphones and mart devices is about $350 and the ETF for analogue/non-smart devices is around $200. Generally speaking, your ETF will depend on the number of months you still have left on your contract. The more months left on your contract, the more your Early Termination fee will be.
You can avoid paying the above fees through some slick ways but success is by no means guaranteed. One of the actions you can try is to tell them you are cancelling your plan due to poor service and you refuse to pay for Sprint not living up to the terms of their contract. Try and be diplomatic about it.
Another way you can avoid paying Sprint's Early Termination Fees is to have your new cell service provider pay your fees. Competition between cell service providers has never been this fierce and you can use their competitiveness against them as they will be happy to have a new customer on their network.
Your new service provider may find a way to charge you for the ETF but if you are saving more money on your new network, it should not be a problem.
The way to cancel a Sprint contract is to contact customer service directly. You can use the following avenues to do so:
Phone
You can dial *2 on your Sprint phone to be directly connected to Sprint customer service. On the other hand, Sprint does have several customer service numbers that you can choose from and use to cancel your service plan. Some of the numbers include technical support, business accounts and international customer service.
Visit GetHuman and choose the relevant number for you to cancel your plan.
Live Chat
Another option at your disposal for cancelling your Sprint service is to use their live chat option. A live chat with Sprint agents is not only fast but also quite effective for plan cancellations.
To find out the times of the day when the option is available and the wait time on the line, you should go to GetHuman.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Sprint Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Sprint in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Much Does It Cost to Cancel My Sprint Plan? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.