Skrill Customer Service Issues

Dear Mr. Skrill, I hope this message finds you well. I mistakenly created two different accounts and now I am unable to use them. Could you please assist me in keeping the account associated with the email [redacted] and deleting the account linked to [redacted]? Sincerely, Rolando Schulz Barria

I accidentally linked my friend's bank account details to my Skrill account in an attempt to send money to her. I now understand that I cannot do this as the account owner should be the recipient. My friend is having trouble registering her bank account on her own Skrill account as it says "your bank account has already been registered." I believe this is due to me saving her details on my account. Could you please assist in removing her account details from my records so she can register her bank information without encountering the error message "your bank account has already been registered"? Here are her account details: Gabriela Torrico Colque BANCO GANADERO [redacted] Your prompt help in resolving this matter would be greatly appreciated.

Hello, I'm unsure if this is the appropriate forum, but I attempted to deposit funds on Dmarket, a CS:GO skin marketplace, using giro-direkt/skrill. Although the money was deducted from my bank account, Dmarket claims the transaction failed and prompts me to retry. Despite this, the funds were already removed from my bank account. Dmarket's support team has been unhelpful, so I am reaching out to Skrill to trace the missing funds.

I am experiencing issues while trying to verify my identity on the app. Despite repeatedly uploading my ID and attempting to verify my address, the process keeps failing. This has resulted in me being unable to access my money and use my account properly. It is frustrating to have funds but not be able to utilize them due to verification problems. I am seeking assistance to successfully verify my identity, access my account, and utilize my funds. Currently, navigating the app has been challenging, and without resolving the verification hurdles, I feel like my money is inaccessible. I am eager to resolve these obstacles and be able to manage my account smoothly.

I recently received a payment through Skrill, but upon checking, I was directed to a WhatsApp link to activate my account. Once I activated the account after receiving the payment, I was asked to pay $65 for cryptocurrency. Subsequently, they requested a personal account for the funds and then informed me about a "security payment" due to government policies for transfers above $[redacted], indicating that they couldn't transfer the money to my local bank. They explained that I needed to pay an additional $65 for the security levy, stating it was a government requirement. Do I really need to pay another $65 to access my funds?

Hello everyone, I am a Skrill user from Romania. At the beginning of this year, on January 3rd, [redacted], my account was permanently closed. I am facing an issue with transferring 60 euros to Dmarket using a Paysafe card. Despite trying multiple times, I encountered an error which prevented the transfer. Now that I have a debit card, I am looking to recover the money using the IBAN code of my personal bank account. I would appreciate any assistance on whether this is possible or any other solutions. Thank you for your help.

I have submitted all the required documents multiple times as requested. However, the system keeps asking for the same document repeatedly, causing unnecessary delays. Initially, my account was in good standing, but it got restricted out of nowhere due to a routine verification process. I acknowledge that I was using a VPN, but once you confirmed it was me making the transactions, my account should have been reinstated. I have diligently sent all the necessary paperwork, yet my account remains inaccessible, leading to late fees and inconvenience. If you are unable to resolve the issue promptly, please refund the money to the provided IBAN: BE[redacted][redacted]. Thank you for your attention to this matter.

Hello, I recently created a Skrill account using the email address [redacted] However, I would now like to create another account using the email [redacted] to make transactions in euros. Unfortunately, it seems this is not possible as Skrill is showing the following error message: "We have detected an account with a similar profile in our system. Please contact customer service if you would like to activate this account. If you have forgotten the initial credentials for your active account, please reset your password below." I need help and information on how to have a Skrill account in CAD (Canadian dollars) and one in euros. Thank you in advance for your assistance.

A few years ago, I registered on Skrill with my name. I recently tried to register again but encountered an issue when entering my phone number. The system indicated that the phone number is already associated with another account. Can someone assist me in recovering the old account or registering the new one? Name: Paolo Trambusti Address: Corso De Nicola 48, [redacted] Torino, Italy Current Email: [redacted] Mobile/WhatsApp: +[redacted]30 Thank you!