Rockstar Games Customer Service Issues

I'm unsure if Rockstar Games can help me reset my account. I played GTA 5 in [redacted] and earned some achievements. I recently bought the game on Steam and want to start fresh without any previous achievements. I've already reset my online character and singleplayer progress, but not the achievements. Achievements are essential to me as they are satisfying to earn and collect. I would like to unlock them again, especially the ones I previously earned.

Hello, one day, I mistakenly entered my Steam credentials on a website and got hacked. Somehow, the same thing happened to my Rockstar account, and they changed the email and password. I can still access it through the browser because it's linked to my PlayStation Network account, but not through the launcher. Is there any way to recover my account? They even changed the nickname. Hacker's email: [redacted] Hacker's new nickname: bonelesshahaha My original email: [redacted]

Hello, one day I mistakenly entered my Steam credentials on a website and got hacked. Somehow the same happened to my Rockstar account; the email and password were changed. I can still access it through PlayStation Network on the browser but not on the launcher. I wanted to ask if there is anything that can be done to recover my account. Hacker's email: [redacted] Hacker's nickname: bonelesshahaha Contact email: [redacted] As you can see, my account is linked to both PlayStation Network and Epic Games. I have attached photos showing the hacker's details and proof of ownership of my account. Thank you for your attention, and I hope you can help me regain my account. This is what I wrote in the support request on the Rockstar Games website, but their response doesn't help me. If they consider the hacker's email as the account creation email, I might not be able to recover it because they are not responding. Please assist.

I recently customized my car and decided to drive it around after going to the airport. Unfortunately, another player with a jet unexpectedly destroyed my car, causing me a loss of over $[redacted],[redacted]. I reached out to the insurance company, but they were unable to help me. I invested a considerable amount of money and effort into my vehicle, and now I'm left without it. I'm hoping to either get my car back or receive compensation of one million dollars. If I can't have my car back, the financial compensation would be greatly appreciated. It's frustrating dealing with aggressive players in the game who ruin the experience for others. My username is zero pxppin. I just want a fair resolution to this situation.

Good evening, I am Lorenzo, the owner of the framaboy account on Rockstar Games, where I play GTA5. Today, after a few months, I tried to log in but it said wrong password. I tried to reset it via email, but I didn't receive any emails. Upon checking my email, I found one from 3/4/22 saying that my account [redacted] changed to [redacted] My account has been clearly stolen! I can't access my Rockstar account or play anymore. Please help me recover it, as it's not fair for my account to be stolen. I really want to regain access. Thank you, awaiting your response.

I utilized an email that I believed wouldn't cause any problems with my Rockstar account. Suddenly, my email ([redacted]) got disabled, and now I can't log in anymore. I possess the correct password and was using the account just yesterday. However, today when I attempted to log in, I am unable to access it as it keeps stating the password is incorrect. I am worried about losing my account and the money I've invested in the game. Please assist me!

Upon starting my PlayStation 5, I intended to play Grand Theft Auto 5 on the PlayStation 4 edition. To my surprise, I discovered the option to play the PlayStation 5 version. After choosing to keep my account on the PlayStation 4 version, I found that it had still transferred to the PlayStation 5, leaving me unable to play with friends who have PlayStation 4. I would appreciate it if my account, flythepiloteer77, could be reverted back to the PlayStation 4 version to join my friends in the game.

Good day, I left my PC on all day while I visited my mother's house. When I returned, I encountered an issue with the Social Club prompting me for an email verification code multiple times which led to password errors. Upon successfully logging in, I discovered my games were missing, and my Facebook was linked to a different Social Club account in a non-English language. The emails from Rockstar were also not in English, indicating a potential hack. When launching my games, a message appeared stating that the account doesn't own the titles and were last used by RampageAlphard. Trying other games resulted in similar prompts with different usernames. My username is RampageAlphard. Regards, Sarel Johannes Jacobus Peens.

Hello, I wanted to report that my account was hacked four days ago. My Facebook and email were disconnected during the incident. I have the GTAV Serial key but have not received assistance from Rockstar support yet. It's a frustrating situation as all my save games and progress in GTAV online over six years are gone. I never cheated in any Rockstar Games before, always playing loyally. I am also unable to unlock the last achievement "Angels of the City" in L.A. Noire despite achieving [redacted]%. The hack involved receiving three emails from social club, one in Chinese notifying me of an email change to a strange .ru address. Subsequently, I received a welcome email as if it were a new account. After attempting to log in and realizing my games were missing and a different username was present, I feel violated. I hope to have my RampageAlphard account restored to the original email. Thank you. Regards, Sarel Johannes J. Jacobus.

I suddenly found myself banned while trying to play GTA 5 online with my friends. When I launched GTA 5 online, a large black screen appeared stating that I was banned until November 30th. I have been playing GTA 5 for a long time on both PS4 and PC, and I have never been banned or had my account suspended. I haven't done anything wrong unless my account was compromised externally and used in the game. Thank you for your assistance, and I would like to be able to play again.

I recently encountered a problem with my account being hacked when trying to log into GTA 4. The Rockstar launcher had a different email address, [redacted], filled in automatically, which is not mine. Despite attempting to input my information, it said the email was not registered. After researching online, I discovered others have faced similar issues. Being from Romania, contacting Rockstar by phone is not feasible and their online support has been unhelpful. I have important games like RDR2, GTA IV complete edition, and GTA V on that account. Is there a way to resolve this matter without relying on Rockstar's customer service? Thank you!

My account has been compromised on Rockstar Games. The email and password were changed, preventing my login. Formerly, I used [redacted], but it's now [redacted] The email I received notified me of the email update. If this change is authorized, no action is necessary. However, if unauthorized, I can revert the account or contact Rockstar Customer Support at the provided link. Rockstar Games Social Club enhances gaming experiences through features like stats, leaderboards, guilds, and virtual events.

Hello, My account appears to have been hacked for the second time this week. I previously changed the password after the first incident. However, the new password is no longer working as the email associated with the account seems to have been changed, preventing me from resetting the password. I noticed that someone is playing GTA V through my account on the Epic Games store, which I did not authorize. Could you please investigate if the email address has indeed been changed and revert it back to the correct one? It would be beneficial if I could also receive the new email address used and the IP address (including the country) of the hacker for further action. Any standard information you can provide to assist me in involving law enforcement would be appreciated. Thank you.

I still need assistance because my account "Hagbrain1988" on Social Club was hacked, and the hacker changed the email and password. I have all the necessary information, such as booking terms and CD keys, sent to my email, but I can't make any changes on Social Club. Although I can access the account with the Xbox link, it doesn't help me regain control. Is there any way to change the email back? I don't have access to the hacker's email, so I'm unable to make any modifications. Apologies for my poor English.

One week ago, I received an email informing me that my social club account had been altered, preventing me from accessing my password and email. I initiated a case, and upon checking for updates, I noticed that the case appeared to be nonexistent, almost as if it had been terminated. The last communication I had was when a member from Rockstar Games requested proof of purchase and activation codes for GTA online and story mode, which I promptly provided. However, when I revisited the page to check for responses, there was no trace of it on my web ticket page. For any future updates required, could they please be directed to [redacted], which was the original email linked to the account before the changes were made? I am currently accessing support by linking my Xbox account to my social club account. It is distressing to discover that someone has compromised my Rockstar Games account, where I have acquired three games. Sincerely, B.H. [redacted]

I believe someone has accessed my account and altered both my email address and password. While I managed to log in via my Xbox account, changing the email is proving challenging since it requires the current password. Additionally, using the "forgot your password" option and entering my email doesn't result in any password reset emails being sent to me. It has been over three weeks now, and despite contacting Rockstar through both phone calls and emails, I haven't received any assistance. My main goal is to regain access to my account as soon as possible.

I am unable to access GTA Online. Earlier, I received a message stating that it couldn't download the necessary resources for entry. I deleted and re-downloaded the game, but now it mentions that the Rockstar game services are down. However, my friends are currently playing, and the website indicates that the servers are operational. I am using a PS5, and my profile is saved in cloud storage and has been restored.

Hello, my name is Viktor. My account was hacked in November, and I didn't notice until now. The email attached was [redacted], my Steam username was skybrine_0803, and my username was Skybrine0803. I can't recall my password, but it was similar to Skybrine0803. My best friend was NoNicknameHUN124. There are numerous in-game screenshots, especially in GTA V. The account also had an Epic Games account that got hacked as well. My character in GTA V was black, wearing an outfit named Rendes. I bought GTA V on March 30, [redacted], on Steam. I have spent over [redacted] hours in GTA V and more than 50 hours in RDR2 Online. I would greatly appreciate it if you could help me recover my account.

Salve, ho riscontrato un problema nel gioco GTA 5 su PS4. Il mio ID online è Piero9080. Praticamente è stato effettuato un acquisto di una carta di 8 milioni di dollari virtuali che non riesco a vedere nel gioco. Vorrei verificare se il mio ID personale è stato compromesso per l'utilizzo di questo credito da parte di qualcun altro. Chiedo gentilmente un controllo quanto prima poiché non ho effettuato questo pagamento, in quanto non ero nemmeno a casa. Grazie.

Hello, I am facing an issue with my account being hacked. Recently, I received an email indicating a change in my account email, which I did not authorize. I am surprised and worried about this situation as all my progress seems to be lost. Upon attempting to log back in, the system indicates that the email is no longer linked to my account, and I am unable to reset my password. My username is criminalall93. Your assistance in recovering my account would be greatly appreciated.