Pinterest Customer Service Issues

I am still waiting for Pinterest to remove the imposter account rrich6**. I have been keeping an eye on the situation to ensure they finally take action. Although they requested my ID to verify my identity as the real person reporting the fake profile rrich6**, I am dissatisfied with their lack of response. Pinterest stated they needed my ID to proceed, which I reluctantly provided, but have not heard back since. Despite my compliance, the imposter profile rrich6** using my name and an old photo remains active. Pinterest has my ID information, and I urge them to promptly address this issue. It has been unresolved for too long and is causing me distress. Please delete the fraudulent account as it does not belong to me. I am hopeful for a prompt and sincere response, akin to the one I received from Florence the other day. Let us resolve this matter promptly – that is all I request.

I appreciate Pinterest's efforts but after several messages, they seem to blame me for not recognizing an imposter account that I did not create. Despite providing my photo ID for verification, they were unable to assist me with the identity theft issue. The lack of a phone number and unhelpful responses via email have made it frustrating to resolve this issue. It's disheartening to see criminals potentially getting away with misusing stolen information on the platform.

I have been experiencing ongoing issues with Pinterest, but I believe I am starting to make some progress despite feeling confused once again. Yesterday, Pinterest informed me that they were going to remove a fake impostor account that has my photo and full name, which I had reported weeks ago and discussed multiple times. However, upon checking, the account is still active when searching for my name or the username on Google. I used the Pinterest app to confirm it was gone as instructed, but to my dismay, it remains. I am bewildered by the company and their inconsistent and at times, unresponsive customer service team. The account impersonating me, which you are well aware of, is named rrich6**. Please take the necessary steps to permanently delete this account, as it is causing me significant issues due to identity theft. Despite assurances from Nick on your team that it was removed, it is still accessible. I urgently request the complete removal of the profile to resolve this matter. Your swift action on this is greatly appreciated as it is a critical issue for me. Kindly delete the fake profile of rrich6** permanently. Thank you.

Dear Pinterest Support, I am reaching out regarding an old Pinterest account linked to my school art course. I have since left the school and would like to delete this account as I no longer have access to it or the associated email address. The account username is joelylightbown3309 and the email on file is [redacted] I am unable to access the account due to forgotten passwords. Can you please assist with permanently deleting this account? I am concerned about accounts tied to my name that I cannot manage. I am also addressing a similar issue with a second account separately. Once the deletion is complete, kindly inform me via my email [redacted] Thank you for your support. Best regards, Joely L.

I lost access to my account after purchasing the new Google Pixel 3 XL. The issue I'm facing is that my Hotmail email address is no longer accessible on the new phone. My Google account is linked to [redacted], but I've lost a significant amount of information. Could you assist me in recovering access to my account?

I had numerous pins saved on my iPad. As it became full, I emailed many of the saved items to my laptop to free up space. Later, my laptop broke, and upon transferring everything to my new laptop, I found that all my Pinterest items did not transfer, leaving me with only 3 boards on my iPad. I'm eager to have my Pinterest boards restored. Can you assist me with this issue? Thank you.

Dear Pinterest Support Team, I am writing to request the deletion of my old Pinterest account, which I no longer use. This account was created for my art course at school, but since I have left the school, I no longer have a need for it. Unfortunately, I am unable to access the account as I have forgotten the password. The email address associated with the account is [redacted], but I cannot access it as I have also forgotten the password to that email account. The username for the Pinterest account is j_lightbown. I would appreciate it if you could permanently delete this account to ensure that my information is secure. I am also in the process of addressing a similar issue with a second account. Please notify me once the deletion has been completed. For further communication, please reach out to me at [redacted] Thank you for your assistance. Sincerely, Joely Lightbown

Dear Pinterest Support Team, I am reaching out because I have an old Pinterest account that I no longer use, created for my art course at school. I have since left the school and would like to delete this account. Unfortunately, I am unable to access the account as I do not remember the password. The associated email address is [redacted], but I cannot access it either due to a forgotten password. The username for the account is joelylightbown3309. Could you please assist me in permanently deleting this account? I prefer not to have accounts linked to my name that I cannot control. I also have a separate account with a similar issue that I am addressing separately. Kindly inform me once the deletion has been completed. If needed, you can reach me at [redacted] Thank you for your help. Sincerely, Joely L.

Hello, sometimes I get emails informing me that a copyright complaint was received and certain Pins have been removed. Previously, I could see the specific Pins that were deleted, but now I only see identification numbers. I appreciate any assistance in resolving this issue. Thank you, Francis Valensiano

Please reactivate my account linked to [redacted] I believe my account on Pinterest has been mistakenly disabled. I kindly request that Pinterest reviews my account and reactivates it promptly. Thank you.

Please reactivate my [redacted] account. I believe there has been some censorship on Pinterest, and I would appreciate it if my account could be reactivated. Thank you for your assistance in restoring access to my account.

Please reactivate my account [redacted] I am experiencing issues with Pinterest censorship, and I kindly request my account to be reinstated. Thank you for your assistance in resolving this matter.

My Pinterest account has been suspended, and I believe there has been a misunderstanding. I highly value Pinterest and would never engage in spamming activities. I received a response from support stating that it was due to spamming, but the email seemed automated. While I appreciate Pinterest's efforts to combat spam, I feel that the guidelines on spam policies are too vague. There is no clear mention of pinning rates or essential information provided, which can be challenging for dedicated Pinterest users like me. I made sure to understand and follow Pinterest's policies diligently. I recently invested in the Tailwind automation tool, despite financial constraints, as it was recommended for Pinterest. I apologize for any unintentional violations and assure you that I will be more careful in the future. I kindly request reactivation, hoping that the dedicated team at Pinterest will consider my situation. [redacted] Regards, esha

I am currently unable to access my Pinterest account due to being logged out and locked out. I used to have an old email, [redacted], associated with my account, but I no longer have access to it. The phone number linked to my Google account is also outdated, and I am unable to utilize it for verification purposes. I never signed in through Facebook, which further complicates the situation. I am willing to answer any questions necessary to prove my identity and regain access. This account holds significant sentimental value, so I kindly request assistance in recovering it. Please allow me to update my email, phone number, and Google account information. My current email is joellefallons@gmail. Your help in resetting my password would be greatly appreciated. Thank you for your understanding and support in resolving this issue.

The pins on my boards are showing up without any text descriptions like they used to. This issue is occurring across all my boards. Strangely, on my home feed, the pins display text, but when I save them to my boards and later view them, the text is missing, although it appears if I click on the edit button. I have tried switching my computer and updating both Firefox and Chrome, yet the problem persists. Any suggestions would be greatly appreciated.

I've been using Pinterest for years and I really enjoy the website. However, recently when I logged in, I noticed that all my boards and pins are missing, and I had quite a collection. I suspect that Global Logic (whom I previously used for technical support) may have accessed my account without authorization. Oddly enough, my sister, who follows me, can still see my boards, but I can't access them myself. I'm unsure of what steps to take to resolve this issue. I miss using Pinterest!

In the past week, I have faced criticism for a pin I posted, particularly from two individuals named Aaliyah and Grace. They took offense at my comment. Despite my attempts to address their concerns and promise to avoid making potentially offensive remarks, they persist in calling me a "creepy" old man. I have blocked them, but they continue to insult me, including receiving another accusatory comment in my notifications today. Can someone please intervene and ask them to cease these actions? While this may not qualify as cyberbullying, it has left me feeling attacked by their comments. P. W. Johnson

I opted for a business account to boost my Etsy shop. Later, I couldn't afford it and tried to deactivate but found an option to put it on hold. They keep charging my bank account, and I can't find a way to speak to someone to stop it. At 73 years old, I live on a fixed income and can't handle these extra charges. I really need assistance in resolving this matter.

I purchased two items from Ininruby through Pinterest. The items are as follows: 1. A Fashion Sloping Shoulder Pure Colour Loose Sweater for $36.95 with item number C [redacted]7. 2. A Fashion Fold-Over Collar Plaid Pattern Ladies Coat for $33.24 with item number NU [redacted]39 GB. The total cost of both items was $70.19. After waiting for a month, I received the coat, but it was not as expected. I contacted Ininruby for a return and they asked for a picture. I sent the pictures as requested, but I have not heard back from them. I would like to return both items and receive a refund. - B. Lutayi

While browsing for bathroom ideas on Pinterest, I encountered a distressing advertisement featuring rats, which triggered my severe phobia. As a regular therapy attendee, this unexpected experience has left me anxious about using this platform that I once enjoyed. I comprehend that advertisements sustain the website, but I am uncertain about the likelihood of a repeat occurrence of this disturbing advertisement. I'm now hesitant to continue using Pinterest. Thank you. - Lulu