Meijer Customer Service Issues

At the Meijer located at [redacted] Southport Rd. in Indianapolis, IN, I recently encountered a frustrating situation. When customers request specific items, the response varies significantly. For example, while staff readily retrieve products for certain customers, when collectors like myself inquire about diecast cars, we are met with a resounding "No" from a manager. This kind of differential treatment is disheartening, especially considering the significant amount of money collectors like myself are willing to spend over time. It's important to remember that stores like Meijer exist to sell merchandise, and it would be beneficial for both customers and the business if management and staff were more accommodating and respectful. The current dismissive attitude towards collectors is off-putting and doesn't align with providing good customer service.

I visited the Meijer store on Conant St. in Toledo, OH last night at 10:13 pm to avoid crowds. I did my shopping but couldn't access the meat section due to construction. This hindered me from completing my grocery list. When I inquired with the manager at the checkout, she apologized and offered to assist me with selecting the meat. However, I prefer to choose my own items. I suggested putting a sign indicating the meat section closure to inform customers. Despite being a loyal customer understanding the construction situation, as a disabled retiree, this inconvenience was frustrating. Upon leaving, there was still no sign on the door. Common sense seemed lacking in this situation.

While shopping at the Meijers on Auburn Road in Rochester Hills, MI on Monday, October 21, [redacted], I heard a worker spraying something above the meat area. Despite raising my concerns to the customer service counter and a team leader, they did not seem very alarmed except the team leader acknowledged there was someone working there. I then contacted Kenny from customer service who was skeptical. When I returned to the store, Kenny explained that it might be a sealer, not paint, being sprayed over the meats. However, I believe there should be precautions to prevent any residue from falling onto the products. I have a photo of the area for reference. If you'd like to see it, please let me know. Thank you. -NancyAnn T.

During my recent visit to the store at 10 Mile and Schoenherr, I encountered a frustrating experience at the checkout. The cashier, Carley, seemed distracted and engaged in a conversation with a male cashier, which delayed the process and led to errors in scanning my items. I had to request a refund for items that were missed or charged incorrectly. The male cashier also behaved rudely and made me feel uncomfortable. Despite seeking help from a manager, the situation was not resolved promptly. This entire ordeal caused inconvenience and frustration for me and my family. As a result, I have decided not to return to that specific store due to the unpleasant encounter. I have now visited a different Meijer location for my groceries to avoid a similar situation.

At the Plainfield Meijer gas station in Grand Rapids, MI, a cashier publicly berated me after I encountered issues trying to pump the gas I had paid for. Despite my explanation and attempts to cooperate, he was unhelpful and resorted to yelling in front of other customers. The cashier, an Indian gentleman with a name resembling NIKAJ, behaved rudely and caused distress. Multiple patrons recommended reporting his behavior to Corporate. This incident occurred around 4:45 PM today.

At my local Meijer in SPRINGDALE, OHIO, I had to endure the loud Skechers shoe display speaking to me, which was obnoxious. It then blared out in Spanish, which was the last straw. I expressed my frustration, attempted to turn it off, and ultimately left the store. This experience has left me feeling disheartened. I am disappointed with companies that seem to prioritize catering to specific demographics for profit. I believe it's important to share my viewpoint on this matter with others. Positive feedback often goes unnoticed, but I feel compelled to express my concerns and hope for change.

I am having trouble with getting my prescriptions on auto-refill since the store was remodeled. Previously, they were on auto-refill, but now I don't receive text notifications, and my medication is not automatically refilled. Despite informing three different staff members about this issue, it has not been resolved. This has resulted in frequent lapses in my medication supply which is concerning. Additionally, I have noticed longer wait times both inside the store and at the drive-thru. I am considering transferring all my prescriptions to Rite Aid due to these ongoing issues with medication refills and service delays.

I went shopping late at night, the night before Halloween, to get hot cocoa and last-minute items for my child's school party. After spending two hours shopping, I was prevented from accessing the hot chocolate aisle at the 24-hour store, despite having a full cart. The employees were rude, which left me feeling disappointed and frustrated. I had to drive to another city to Walmart to shop again due to the store's misleading claim of being open 24 hours. This experience was particularly upsetting as I've been dealing with my daughter's hospital visits. I had hoped to make Halloween special for her, but the store's refusal to sell me hot chocolate disrupted my plans. The employees' lack of customer service was disheartening, and I feel let down by the store's false advertising of being open 24 hours. I might have to switch to shopping at the nearby Kroger instead of returning to Meijer due to this negative experience.

While waiting in the pharmacy drive-thru at around 6:27 pm, I encountered an issue with the staff's lack of attention. Two ladies, likely one being the pharmacist, were present but did not assist me despite making eye contact. Despite a sign urging customers to press a button for service, I believe their behavior was unprofessional. I find most employees at this pharmacy to be consistently impolite, and I believe customer service training is necessary to address these recurring issues.

I previously worked at Meijer for 5, almost 6, years before leaving to explore new opportunities. Upon giving my two weeks notice and completing my final shifts, I was surprised to learn that a scheduling error had extended my employment without my consent, causing confusion. Following this, a misunderstanding occurred involving false accusations, resulting in unwarranted actions against me while shopping in the store later on. When I attempted to rejoin the company on October 25th, I discovered that I was marked as ineligible for rehire due to this incident that was not my fault, but rather a mistake compounded by potential ill will. I seek a resolution to this issue that involves reinstatement of my employment with Meijer and proper compensation for the impacted work days.

I visited the Meijer pharmacy on Eastman in Midland, MI. When I went to the drive-thru, they didn't bill to hospice, so I had to come inside. Even though I mentioned having a leg injury and being unable to walk, they rushed me, saying there was a car behind me. Inside, they hadn't processed the billing yet and made me wait. I stayed put as they hadn't done their job properly. Clara King then rudely suggested I find another pharmacy. They claimed they couldn't fill my prescription because I had seven items in the drive-thru. Despite them handling seven items in the past, they put my medications in a large bag instead of a smaller one. This isn't the first time they've made mistakes with my prescriptions. I have pictures of the medications they gave me and the oversized bag. It's disappointing how they treated hospice patients. I can share the photos if needed.

I visited the Meijer pharmacy on Eastman Road in Midland, MI. When I tried to pick up my meds at the drive-thru, they asked me to come inside as there were seven bottles to collect. I usually get them through the drive-thru without any issues. Also, they failed to bill the hospice. Despite explaining that I had a sore leg and preferred the drive-thru due to difficulty walking, I was asked by Clara King to use a different pharmacy in the future. The situation was frustrating as it seemed disorganized. They eventually handed me the meds in a large bag, something that could have been passed through the drive-thru window. This experience was quite disappointing, especially for hospice patients with disabilities relying on the drive-thru service. I even have pictures of the pill bottles and the big bag they used unnecessarily.

After enduring a terrible five-year work experience, my daughter decided to leave her job at Meijer. However, she faced more challenges at her new workplace where the managers were mean and rude to her. Despite securing a fantastic job offer with great benefits and double the salary due to health reasons, she decided to stay at Meijer to provide a two-week notice. When she informed her manager, the response was shocking and disrespectful. The manager's dismissive attitude left her feeling unappreciated after all she had endured. I was there to witness it all. The manager's lack of consideration for my daughter's dedication was disheartening. I am concerned about the possibility of further mistreatment during her notice period. I am ready to take action if she faces any form of harassment or intimidation. My daughter deserves to be treated with respect as she embarks on a new journey towards a better quality of life.

I am reaching out in regards to the pharmacy located in Mt. Pleasant, MI. I typically travel 30 miles to pick up my medications. In the past, dropping off prescriptions and running errands before picking them up was convenient. Unfortunately, for the last few months, the wait times have become frustratingly long, ranging from 2 days to 2 weeks. This means I am now making a 60-mile round trip twice for my medications. The pharmacy staff does not answer the phone when I call to check on the status of my prescriptions. Their explanation is that they are training new employees, which I find inadequate after several months. As a loyal customer of Meijer for over a decade, this level of service is unacceptable. I am considering changing pharmacies and potentially my grocery store as well.

I visited the Meijers Merrillville store, and I encountered multiple issues. Firstly, when I picked up my prescriptions, the pills were loose in the bag instead of in a proper bottle, which was unprofessional. Secondly, as I tried to shop for groceries, many items that were on sale were out of stock, with empty shelves. When I approached employees for assistance, they simply acknowledged the item was out of stock but did not offer to check or help further. I am disappointed with the service I received during my visit and would appreciate assistance or guidance on how to proceed. Thank you. Unsatisfied Customer.

At the Canal Winchester store on Diley Rd, I encountered empty shelves while trying to find raspberries on sale today at 9:30 am. This has now happened three times. Navigating the aisles was difficult with pallets and stocking employees blocking access to products. At checkout, I observed five employees near the dressing rooms on their phones instead of assisting customers. I have previously emailed the manager twice about these issues, but it seems like there has been no improvement. With 15 years of experience in the grocery industry, including roles as a stock person, assistant manager, and manager, I am disappointed by the store's disorganization. The overall appearance inside and outside the store leaves much to be desired. It is important to take pride in the business that one operates.

I recently visited Meijer in Pickerington, Ohio. I attempted to buy 2 Disney Lego sets priced at $19.99 each, following the buy one, get one at 40 percent off deal advertised. Unfortunately, the discount didn't apply at the register. The cashier contacted someone in the back (after a 5-minute wait), who mentioned it may only apply to certain sets. Despite showing the ad and confirming my items met the criteria, both the cashier and the customer service representative apologized and stated it must only be valid for specific sets. I am incredibly disappointed that after spending time selecting the items and ensuring they met the deal requirements, I was told it might be limited to certain products. It seems there may be a discrepancy between the ad department, the pricing input for sales, or the staff at Meijer in Pickerington, leading to this confusion. This situation appears to be either an error or false advertising.

I have been a loyal Meijers customer for over five years, holding both an M Perks membership and a Meijers credit card. Today, at the Urbanna gas station, I requested a temporary shopping pass after losing my wallet. The attendant's response was unexpected as she insisted the pass was only for those waiting for a new credit card in the mail. Despite explaining my situation and previous successful requests for a pass, the attendant initially refused. After some discussion, she eventually relented and allowed me to use the pass. As a frequent shopper at Meijers, I believe the employee may benefit from clarification on the purpose of temporary shopping passes to avoid similar misunderstandings in the future. The encounter was frustrating and needlessly contentious, causing unnecessary tension for a customer simply trying to purchase gasoline.

I recently prescribed a non-controlled medication for a patient but encountered an issue with a coupon redemption request. The pharmacy asked for a DEA number which is typically not required for non-controlled substances and veterinarians do not have NPI numbers. It's important to ensure coupon codes for non-controlled medications accept veterinary license numbers. Patients facing this issue with vets lacking a DEA number should be provided an alternative solution. Meijer may face legal consequences if the DEA investigates this matter, so I urge a prompt policy update. Training pharmacy staff on these legal requirements is crucial to avoid such issues in the future. Thank you, Dr. G-D

During a recent shopping trip to the Ann Arbor store with my daughter, we encountered an unsettling incident. Despite spending almost $[redacted] on groceries, we were singled out by an employee named Charles M. near the exit and asked to show proof of purchase. This request felt discriminatory since we were two of the few African American customers in the store, while other customers, mainly white, were not subjected to the same scrutiny. I contacted the store to address this humiliating experience and received a mixed response. While some staff members showed compassion, the manager, Mary, downplayed the incident and seemed unapologetic. The way we were treated left me feeling disappointed and compelled to share my story on social media. I urge the store to investigate this matter further and provide a meaningful response to this uncomfortable situation.