LinkedIn Customer Service Issues

Hello, I am unable to access my account because it is asking for a password that is sent to an email address that I no longer have access to. I used to work for the company where I created the account, so I can't enter the code that was sent. My name is David Dusautoir. My previous email address was [redacted], but I now use [redacted] Please update the email address associated with my account. Could you assist with this change or unblock my account so I can regain access? Thank you in advance, David Dusautoir Best regards,

Hello LinkedIn Support Team, I am unable to access my account linked to a person named Althea Williams. Recently, I encountered a two-step verification prompt upon logging in, even though I did not set this up. I reached out to LinkedIn customer support and was provided with a case ID: [redacted]58. Subsequently, I have been consistently redirected to a verification screen prompting me for a code under the name Althea whenever I click on any LinkedIn link. Any guidance on resolving this issue would be greatly appreciated. Thank you.

Dear LinkedIn Support, My profile was hacked on August 4th, and I am unable to access it using my email and password. When attempting to reset my password, a code is sent to a phone number that does not belong to me. I suspect the hacker added their phone number to my profile. I simply want to regain control of my profile to prevent further damage. Original email address: [redacted] Profile name: Albert Heller Your assistance in this matter would be greatly appreciated. Kind regards, Albert Heller

Hello, I am reaching out to inquire about the status of the restriction on my account "Jean-Baptiste Baron" linked to the email provided below. It appears the restriction may have been mistakenly triggered due to my use of a VPN for work purposes. The limitation is hindering my ability to engage with customers and the community I have cultivated over the past three years, resulting in a substantial loss of income. I would appreciate any assistance you can provide to expedite the resolution of this matter. Thank you.

Mon compte LinkedIn a été piraté. En raison de son faible codage et de l'absence d'authentification à deux facteurs, il est vulnérable. Cela permet à quiconque ayant des compétences en piratage d'accéder à mes informations, de les modifier et d'utiliser mon profil pour escroquer d'autres personnes. Votre responsabilité est la sécurité, mais elle n'est pas respectée. Il est logique que tout changement radical sur mon compte, passant du français au chinois, de Grenoble à Singapour avec un changement de nom mais pas d'image, soit considéré comme une fraude. Vous devriez être en mesure de détecter de telles intrusions. Je suis déçu par votre manque de vigilance. Merci pour votre compréhension.

Hello, I have been unable to access my LinkedIn account for a month now. The email address associated with my account, [redacted], was hacked, leaving me without access. I would like to update my email address to [redacted] However, LinkedIn is sending a verification code to my old email address, which I no longer have access to. Regards, Hermann Kemayou

Subject: Assistance Needed with LinkedIn Account Reactivation Dear LinkedIn Support Team, I am reaching out urgently regarding the reactivation of my LinkedIn account. Despite submitting my passport for verification as requested, my account remains inactive. This is impacting my professional networking opportunities and connections. I kindly ask for your prompt assistance in expediting the reactivation process. Attached is a copy of my passport for your reference, and below are my account details: - Full Name: Prashanth Agro Processing Private Limited. - LinkedIn Profile URL: [redacted] - Email Associated with Account: [redacted] I value LinkedIn for professional growth and networking and hope to resolve this matter swiftly. Please advise if further steps are needed, as I am willing to provide any additional information required. Thank you for your attention and cooperation in resolving this issue promptly. Sincerely, Prashanth Agro Processing Private Limited.

We are looking to create a company profile for our business "Effizienzschmiede GmbH". Upon attempting to set it up, we encountered an issue where the URL linked to the company's LinkedIn page, "LinkedIn.com/company/effizienzschmiede-gmbh", is already in use by a different company "enexo", which is not affiliated with us. Despite contacting them to remove the link as per instructions, they were unable to do so as they cannot see it on their end. I kindly request assistance from the LinkedIn technical support team to address and resolve this matter. Thank you for your prompt attention to this. Sincerely, Markus.

Hello, I recently experienced issues with my LinkedIn account, which has been suspended. The discrepancy arises from the fact that I use the name Susan as a nickname, while my official name is Elmas Pettersson. When providing my ID, it was under Elmas Pettersson, leading to confusion. When seeking assistance, I was notified about an email address mismatch. My current login email is [redacted], however, due to getting married, it has changed to [redacted] As my clients plan to run advertising campaigns through LinkedIn, it is crucial that I regain access promptly. The case number related to this matter is [redacted]16, and I kindly request urgent assistance in resolving this issue. Thank you.

My account got restricted. I sent in my identification document for verification, and I got an email stating that my account violated LinkedIn's terms of service. I appealed, but it was denied, and now my account is permanently restricted. I barely used the account. Can anyone specify the exact clause of the LinkedIn Professional Community Terms of Service and Policy that I violated?

Hello, I'm Mary DeWitte and I appreciate you taking the time to look into my situation. I'm new to LinkedIn and was in the process of setting up my profile on August 22. The platform's categories were a bit confusing for me, so I was searching online for clarification on fields like 'Headline', 'Current Position', and 'Employment Type'. While creating my profile and checking others for inspiration, my account got unexpectedly locked. I followed the steps to verify my identity by providing my Driver's License. Today, on 09/02/23, I received an email stating that my account has been permanently restricted for violating LinkedIn's User Agreement and Professional Community Policies, without specifying the exact breach. As someone unfamiliar with social media, I wonder if I unintentionally made an error while filling out my profile. I am not sure if my location in Japan or career change from teaching to educational roles played a role in this issue. I am keen on understanding what went wrong and appealing this decision as I did not knowingly break any rules. I value my LinkedIn account for my current career transition, and I am willing to cooperate to resolve this matter. You can reach me via email ([redacted]) or WhatsApp (+81 [redacted]-[redacted]). Thank you for considering my appeal. Best regards, Mary DeWitte

My LinkedIn account was compromised a month ago. Someone stole my password and altered both the main email address and password. The hacker changed the account name and deleted all my posts. I have attempted to reach out to LinkedIn but have not received a response. The only communication I got from them was a message instructing me to sign in again, but I couldn't do that as the password was changed by the hacker. It appears that my account may have been deleted due to reports, but I am uncertain. I am very distressed and I am eager to recover my account and information. My account was under the name "Javier Sánchez Montes" with the email address "[redacted]".

Subject: Urgent: Compromised LinkedIn Account To the LinkedIn Support Team, I am reaching out to you concerning a critical matter regarding my LinkedIn account. Unfortunately, my account has been compromised, and I urgently require your assistance in resolving this issue quickly. Account Details: - LinkedIn Email Address: [[redacted]] - LinkedIn Username: [Dheer singh] - LinkedIn Profile URL: [linkedin.com/in/dheer-singh-593bb8210/] Issue Overview: Suspicious activity was first noticed on my account on September 2, [redacted]. These are the problems I have encountered: 1. Unauthorized Changes: The hacker has altered my profile picture, bio, and contact details without consent. 2. Spammy Content: Inappropriate and spammy content has been posted on my behalf, tarnishing my professional image. 3. Inaccessibility: I've lost access to my account since the hacker changed the password and associated email address. Actions Taken: 1. Password Reset: Despite attempting a password reset, the hacker has altered the recovery email address, hindering my efforts. 2. Device Log Out: I've logged out of all sessions using the LinkedIn app but still cannot regain entry. 3. Content Reporting: I've flagged the unsuitable content posted by the hacker as inappropriate. Please Assist: I request immediate aid in recovering and securing my LinkedIn account from further unauthorized access. Additionally, I seek help in removing any inappropriate content left by the hacker. Contact Information: For identity verification and account recovery assistance, please contact me at [Your Phone Number] or [Alternative Email Address]. I appreciate your expedited attention to this pressing matter. I eagerly await your response and assistance in rectifying this urgent issue. Thank you for your support, Dheer singh

I am experiencing a lot of frustration with your system. I am a Vice President of a company with 50 employees, currently trying to recruit for a physician assistant position. Despite entering all the necessary details, I am unable to finalize the process. Each time, I reach the final step, it requests a verification code which I have tried to input over 50 times in the last three days. I have registered, paid nearly $[redacted], and I am not making any progress. I expected a more seamless experience. This has been the most challenging recruitment process I have encountered. Regards, VP Dr. Pasha, MD.

Hello, I recently tried out the LinkedIn Sales Navigator for free and noticed that I have been charged over [redacted]. I did not receive any information about when my trial membership would end. Considering the high price, I would have appreciated knowing more details. At present, I cannot afford to spend this money, which is why I wanted to test the free version, assuming that I would need to confirm the Premium version. Could you please refund the amount? I don't use the Sales Navigator as I am not looking for leads but am searching for a job. Unfortunately, the Sales Navigator is not very helpful for that purpose as I cannot extract any information from it. I look forward to hearing back from you. I have just canceled my membership. Lisa H.

Hello, This is Shiva J. I am an active LinkedIn user and work as a Technical Recruiter. I rely on LinkedIn daily to find the right candidates for job roles. Unfortunately, my account got restricted last month for not displaying my profile. I have received an email regarding this issue. I apologize for not following the guidelines earlier, and I am committed to complying with all user policies now. I value my network and connections with colleagues and professionals on LinkedIn. I kindly request your assistance in resolving this matter promptly. Thanks and Regards, Shiva

My account got restricted because I had trouble with the puzzle multiple times. I was already frustrated at work, and my mistakes only made it worse, causing me to overlook the instructions. Now, when attempting to verify, I'm being told my email is invalid (which it isn't), so I had to submit a government ID. I simply need assistance with the verification process so I can resume my job search. Thank you.

I hope you are well. I am reaching out for help with a problem I had when trying to submit my ID for an appeal. I got a message saying my ID was not approved because it is not a supported type or is not readable. I checked the guidelines and made sure my ID meets all requirements, but I am still having trouble with the approval process.

Dear Team, I need your urgent assistance. I apologize for reaching out directly, but I want to ensure I've explored all options. My account was unexpectedly restricted and I'm seeking help. I've sent my case details to your Twitter account via DM and tried filling out the form, but haven't had any success. I'm Dania Khawar, a regular LinkedIn user for the past year. However, this Saturday morning, September 2nd, [redacted], I discovered my account was restricted. I rely on working remotely managing my client's pages. I need to resume work on Monday and I haven't received a response yet. I genuinely don't understand why my account was restricted. I'm willing to correct any mistakes I might have made. Can you please help me lift the restrictions on my account? I've put a lot of effort into developing my profile and showcasing my services. I really don't want to lose my account. I would sincerely appreciate your assistance. Thank you, Dania Khawar

My account was recently restricted by LinkedIn due to a high number of profile views, which I believe was unjust. Despite reaching out to them through various channels such as BBB, email, and social media, I have not received satisfactory responses. The temporary restriction period has exceeded the usual time frame, impacting my job in sales. LinkedIn's lack of timely assistance and automated replies are disrespectful towards users. They restrict profiles without proper verification and fail to address user complaints promptly. The contradictory actions of restricting accounts while promoting premium services reveal unethical business practices. I urge LinkedIn to either lift the restriction on my account or close it. My case number is [Case: [redacted]72]. If no appropriate action is taken, I will consider further steps to address the potential negative impact on my employment, emotional well-being, and privacy.