Kindle Customer Service Issues
Archive 11
The following are issues that customers reported to GetHuman about Kindle customer service, archive #11. It includes a selection of 2 issue(s) reported October 27, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I recently published "Frankenstein" under ISBN [redacted][redacted]. Initially, I selected "Yes" for AI usage at the top of the page but mistakenly clicked "No" at the bottom, assuming it referred to images. I only realized this after proceeding to publish the Digital Copy with correct AI selections. Upon my attempt to rectify this in the paperback version, I found it was not editable during the review process.
The AI choices I made for the Digital Copy should also apply to the Paperback as I used the same content for both editions. I hope there is a way to update the AI preferences for "Frankenstein," ISBN [redacted][redacted], as my error was made unintentionally.
Reported by GetHuman8675941 on venerdì 27 ottobre 2023 17:01
I recently published "Frankenstein" with the ISBN [redacted][redacted]. When prompted about using Ai, I mistakenly selected "No" at the bottom of the page, which contradicted my initial "Yes" selection at the top. I then correctly chose Ai options for the digital version but found I couldn't edit the paperback because it's under review. The mistake I made for the digital copy applies to the paperback as I used the same manuscript and cover for both. I hope you can rectify this error on your end or let me adjust the Ai choices for "Frankenstein," ISBN [redacted][redacted], before publication because it was a genuine oversight on my part.
Reported by GetHuman8675941 on venerdì 27 ottobre 2023 17:05
Help me with my Kindle issue
Need to call Kindle?
If you need to call Kindle customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Kindle