Instagram Customer Service Issues

Good evening, I'm worried about my girlfriend's boyfriend Daniel, also known as [bakkkum] on Instagram. She's upset because her Instagram account seems cursed. There's only Turkish music in her stories, the updates take too long, and there are no highlights. She's particularly sad about the lack of music. I'm fine, but she's really down because of this. I would appreciate any help in resolving this issue, as she's feeling quite depressed about it.

My Instagram account (blasian_.2x) has been locked or banned for the past three days without any clear reason. Whenever I try to log in and refresh the account, I keep receiving messages such as (ingress timeout stream id), (couldn't refresh feed), (challenge_required), or (sorry this page isn't available right now). I've tried to access my account using both my Android phone (Moto Play [redacted]) and an iPhone 6. I am seeking guidance on how to regain access to my account, identify who reported my page, and understand the reasons behind the report.

Hello, I have been unable to access my old account where I had pictures that I thought were set to private. Despite my efforts, I am unable to log in to the old account "Katdoll29" as it keeps changing the password for the account "Kat Lovetravel." I had to create a new Facebook account due to this issue. I kindly request that the old account "Katdoll29" be set to private or deleted. Thank you.

My personal and business Instagram and Facebook pages have been hacked and disabled. I have been unable to regain access despite attempting to utilize their "help" site, but it seems to just lead me in circles. When trying to fill out any of their review forms, I encounter an issue as it requires me to be logged in, which is not possible due to the disabled accounts. Initially, my personal Instagram account seemed unaffected, but it eventually logged me out due to unusual activity. I was prompted to enter a code to regain access, but I did not receive any code on my phone. After multiple attempts, it indicated that I had exceeded the limit for SMS verification and needed to wait for 24 hours.

Hello, I'm reaching out because my professional brand's Instagram account, narguiluxe marseille, was recently hacked. The hacker enabled two-factor authentication with a number from Morocco and created a false account using a family member's identity (estebanane_8713). I've submitted my ID card and commercial license to verify my identity. I'm available to address this issue and regain access to my account promptly, and my IT department is copied on this message. For safety measures, I've disconnected the narguiluxe marseille Instagram account from its corresponding Facebook page. Additionally, I've updated the password for my email address [redacted] to ensure secure communication moving forward. I appreciate any assistance to resolve this matter effectively. Thank you for your attention.

Hello Instagram Team, My name is Anshu, and I am a part of the Instagram community. I have been creating reels for the past year with dedication and hard work. Unfortunately, I made a mistake by sharing the wrong video on my Instagram story without realizing it went against the community guidelines. I meant to spread a positive message with that video, not to violate any rules. I recently received a strike on my profile, which is hindering my growth on the platform, preventing me from going live. I have reached out to multiple sources for help, including emailing your team, but have not received any assistance yet. I truly believe in the power of Instagram to help me achieve my dreams, and I am devastated by this setback. I humbly request for the strike to be removed so I can continue pursuing my passion on the platform. I am unable to afford any fees that some individuals have mentioned for removing the strike. Please consider my plea and assist me in resolving this issue. My Instagram ID is @anshika_0620. Thank you.

My account has been blocked. They asked me to confirm my email, which I did, then they asked me to confirm my phone with a code sent via SMS, but I haven't received the code for two days now. I tried to confirm again, requested another code, then they said a retry could only be done in 24 hours. I waited 24 hours, nothing happens, it says to wait another 24 hours, but it's been two days without Instagram, I can't live without my main account. Help me! Please.

Hello, My account on Instagram and Facebook was deactivated due to a violation on my Instagram account maria.drossou.58 by silonet71. He violated my account and replaced my user name maria.drossou.58 with his own silonet71. I have a personal professional page on Facebook which is essential to me. I would appreciate your help to recover my account on Instagram and Facebook. Thank you very much for your prompt response. Best regards, Maria D.

Dear Sir or Madam, I believe my account has been hacked. I am unable to access my Instagram account as the two-factor authentication is not working, and I noticed that the email address and phone number associated with my account have been changed. I am willing to verify my identity by providing my ID and a photo.

I encountered an issue on Instagram where my new reel was blocked for potentially containing prohibited content. I used only self-produced or freely available material for noncommercial use. I attempted to challenge this block by selecting the appropriate reason and providing details, but when I tried to send the challenge, the button was unresponsive. Despite multiple attempts, there was no error message, and the issue persisted. Thank you for your assistance.

Good morning, I recently updated the app and my iOS system to the latest versions, but I am still experiencing issues with several functions on my account. For instance, while my friends can record Stories for 60 seconds, I am limited to 15-20 seconds. Additionally, I am unable to access the latest Notes update. I have tried shaking my phone multiple times to address this problem. I would appreciate it if you could look into this matter as it is significantly impacting my user experience. Thank you for your attention to this issue. Best regards, Coinlockers_gabee

Good afternoon, Yesterday, I experienced an issue with loading my Instagram page that seemed internet-related, although other pages were working fine. Upon trying to log in this morning, I received a notification that my account might be deleted within 30 days and recommended creating a new login. I followed the instructions, but now my page is showing as "user name" and continues to have loading problems. How can I resolve this situation and restore access to my Instagram page?

Hello, I need assistance with my Instagram account which was banned unexpectedly. I have followed all the guidelines provided by the platform and yet my account remains inaccessible. I have attempted to verify my account using my email and successfully received a 6-digit code. However, when attempting to verify via phone number, I did not receive the code. This issue may be due to me changing my phone number five years ago. The number linked to my account is outdated and no longer in use, as I had a different number when I initially created my Instagram account. My username is @bekker0821. Thank you for your help in resolving this matter.

Hello, a few years back our hockey team created an Instagram account that we never used. Unfortunately, we've lost track of who managed it, and now we have no way to access it. We lack any contact details, such as a phone number or email address, to delete the account. We've since created a new account and would like to either delete the old one or regain access to it to link it to our new one. Is there any solution to this issue? Thanks, Daria.

My Instagram account was disabled unfairly. I was asked to submit a selfie with specific information, which I did, but my account was still disabled for supposedly violating community guidelines without any clear explanation. I mainly use my account for personal connections. I faced issues trying to appeal, and now I am unable to do so through Instagram's help forms. I'm unsure how to proceed in order to regain access to my account.

On the 1st of December, Instagram deemed that my account, @lereveduneremoise, did not comply with the community guidelines. Today, I am reaching out to contest this decision. I have always been respectful and never engaged in any form of misconduct like purchasing followers or likes. Having my account disabled has cost me thousands of cherished memories. I kindly request for it to be reactivated as I have always been cautious, and I am baffled by this situation. Sincerely, Mathilde D. also known as @lereveduneremoise

Hello, I need urgent assistance with my account being compromised by a scammer. I have contacted support multiple times last week requesting the deletion of the account as I am locked out. The scammer is impersonating me, contacting my friends, and deceiving them into believing they can make money by investing. Unfortunately, some of my friends fell for this and sent money as they believed it was me. This issue needs to be resolved promptly. Both my Mom and sister have received messages from the scammer, promoting fraudulent trading. The message claims I made a significant profit, which is false. The scammer directs people to send money to a certain account. The compromised account is "oneonly_mam" belonging to Meghan McGonagle. I am feeling lost and unsure about what steps to take next.

Hello, I am encountering a situation where my account has been compromised by a scammer. Despite several attempts last week, I am unable to access my account, and it continues to be utilized by the scammer. They are contacting my acquaintances and claiming to have made investments on my behalf. Many of my friends have fallen for this deception and sent them money, believing it was me. Urgent assistance is required to address this issue promptly. Both my Mom and sister received messages from the scammers, posing as me and promoting a dubious investment scheme. The message reads: "I invested $[redacted] in trading and received $[redacted] profit within 25 minutes. I successfully withdrew the funds to my account. It's secure and trustworthy. Direct message her @_asoya_brown_14." I am Meghan McGonagle, and the affected account that needs to be deleted is "oneonly_mam". Thank you.

My account, itsdestroyer, was unexpectedly blocked. Despite sending a selfie video to verify my identity and receiving confirmation from Instagram, I cannot access my account due to not receiving the SMS code for verification. In frustration, I created a new account, itsdestroyerz, only to have it blocked a week later for the same SMS issue. I have not violated any Instagram rules and just want to continue using the platform without these obstacles. Would appreciate any assistance in restoring my original account, itsdestroyer.

I am here seeking assistance as my Instagram account has been hacked. The hacker has deleted my phone number for receiving the 2FA authentication code via text and altered it to an authentication app without my access. Therefore, logging in has become challenging even though I have the password. I require a complete recovery of my Instagram account or backup codes to regain access.