Instagram Customer Service Issues

I mistakenly changed my birthdate on my Instagram account to [redacted] instead of my actual birthdate, May 2, [redacted]. Despite sending numerous appeals and providing evidence through my school card that verifies my birth year as [redacted], Instagram has not responded. I urgently need access to my account '@kreeeeemini,' where I have over [redacted] posts. The username displayed is "nije dobro." and the account was created in Bosnia and Herzegovina with the email [redacted] I hope Instagram can correct the birthdate error promptly as I've demonstrated my age eligibility.

Hello, My Instagram account is justvivinsta_. On Monday, I authenticated with Instagram using a new email because I wasn't receiving login details to my old email address [redacted] anymore. I used my iPhone 12 pro Max for the first time, and Instagram didn't recognize my phone or the new email. After entering the verification code sent to my number, I was asked to identify myself with a number I don't recognize. I don't receive any SMS there and cannot proceed to access my account. I contacted Instagram support and followed their instructions to provide a picture and a unique code. Despite receiving a recovery code, the issue persists, and I'm stuck at this point. Can you help me?

Hello Instagram Team, This morning we received a message (IMG_2419) and mistakenly clicked a link leading to a scam by individuals who have taken over our account (@jollydesigns). They changed the email address to [redacted], password, and enabled two-factor authentication, preventing us from accessing our account. They are demanding money in exchange for returning access to us. We are at risk of losing 35k followers and valuable customers as our website heavily relies on Instagram traffic. We are willing to provide company registration details as proof of ownership and have been using the email address for three years. Best regards, Johanna O., Nishtha J., Naman J. Sales and Marketing Specialist Gartenstraße 14, [redacted] Koenigstein im Taunus, Germany Tel: +49 (0) 6[redacted] Email: [redacted] www.jolly-designs.com

Hello everyone. Unfortunately, my account got deactivated on January 15. Although it's now February 1 and I've come to terms with the deactivation, it was my main source of income as a dancer who gets hired for performances. I had commitments for 2 shows, and without my account, I couldn't communicate with the clients who have already paid me. Also, on January 26, it was my birthday, and I had planned to share a special video with my supporters. I now have debts to settle and people are accusing me of being a scammer, even making threats because I couldn't reply. I just really want to know why my account was unfairly deleted and if there's a chance to restore it. You can find me on Instagram as @polojaggerofficial. Thanks.

Hello, my accounts were blocked due to phishing, but I believe it was a mistake. I only intended to update my contact information. I changed my phone number and email to the new ones associated with the account: [redacted] and [redacted], respectively. However, during the password reset, the phishing lock prompts for verification codes sent to my old email and phone number, making me believe both numbers are linked to the account. I no longer have access to the old number, and I've been unable to log in since February 24, [redacted], using my Samsung Galaxy 8 Plus. My username is tu_negritaxx3. I've tried to provide proof that the account belongs to me, including a photo, with no success. I hope you can update my account with the email [redacted] and the phone number [redacted]. I'll send a photo to further verify my identity. Thank you for your assistance.

I have set up two new Instagram accounts for hobbies, but Instagram is asking for a phone number verification to proceed, which I can't provide as I don't have a mobile phone. I use Instagram on my iPad without a sim card. I even tried using my ex-partner's number without success. This issue is preventing me from using the accounts and is causing problems with my main account. I can't log in to delete the new accounts either. Is there a solution to this problem? I believe it's unfair to require a sim card purchase just to use Instagram as it goes against the equality act.

Hello, Recently, my account was temporarily blocked due to suspicion of unauthorized access. I quickly logged into my account with the same username and password from another device, as it was a misunderstanding, and I am still the rightful owner. However, Instagram requested me to verify my identity with a security code sent to my old phone number. Since I only used my phone number, without providing an email address, I no longer have access to that number as I canceled the contract two years ago. I contacted Instagram to explain my situation. They asked me to confirm my identity by writing a code they sent on a piece of paper along with a photo of myself. After verifying this proof, they sent me a link to reset my password to regain access to my account. Despite following the instructions provided in the email, I still receive the message asking for a security code sent to my old number, which I cannot access. I have also reported this issue along with a screenshot, but have not received a reply. Could you assist me in restoring my account or lifting this suspension? I am referring to the account "Aysemk_01." I would appreciate a prompt response. Best regards, Aysegül Keserci

Hello, my name is Jade Morel. A few weeks ago, I deactivated my account (Mrl*jade) to take a break. When I tried to reconnect a week ago, I couldn't log in as my phone number wasn't linked to the account, and I need an authentication code. I will provide all necessary information for identification. I signed up on Instagram with my phone number [redacted] and email [redacted], later changed to [redacted] (current). My account was created around [redacted], with a black profile picture, about 30 followers, and my birthdate is December 26, [redacted]. Initially, I used a Samsung, but now I have an iPhone 8. The locations on my account are Lyon and Marseille. Can you assist me in recovering my account, please?

Hello, I'm Fiona, the owner of the @byfiona__ Instagram account, which has been blocked for over two months now. I am unsure of the reason for the block. They mentioned sending a code to an email linked to a domain I no longer had access to. I have since paid to recover the domain, but I still haven't received any code. This account is crucial for my photography work and connecting with contacts. Despite reporting the issue multiple times through my personal account @fionagd and providing a photo with a handwritten note, I haven't received a response. It's frustrating not being able to reach Instagram support as I'm losing out on valuable work opportunities. I appreciate any assistance in resolving this issue. Thank you, Fiona.

It has been a year since my Instagram account got disabled, and as it was linked to my Facebook account, both are now disabled. The post that caused this was uploaded by a friend without my knowledge. I have been using these accounts for many years, and all my other posts are fine. Please consider restoring my accounts as they contain important data. I am willing to provide legal identification for verification if needed. Instagram Username: zeeshan_ansari786 Facebook Email: [redacted] Gmail: [redacted] Mobile: [redacted], [redacted]

Hello, I had an account username that I changed so I could use it for my company's Instagram account. I was supposed to wait 14 days to reclaim the old username, but I'm still unable to do so. When I try to change the name for my company account, it says I can't due to spam and asks me to try later. I may have attempted to change the username too many times in a short period, causing Instagram to flag me as spam. I really need help quickly as it's important for my company. Thank you. Greetings.

Upon opening my Instagram account, I was immediately notified that it had been disabled and that I had 30 days to request a review. Following the provided steps, I unintentionally got logged out and attempting to log back in led to an error message claiming my account no longer existed. Despite trying various methods outlined in support pages, I continued to encounter errors like "an unexpected error occurred" and inability to submit review forms due to the username being unrecognized. Although I thought I successfully completed one form, I have yet to receive any updates. I am seeking assistance on how to successfully submit a review and recover my account. Any guidance on this matter would be greatly appreciated. Thank you.

My account got disabled due to alleged violations of community guidelines, including the posting of sexually suggestive content. However, I am a foot model and photographer, and I only post pictures of my feet, shoes, and pedicures without any explicit or suggestive content. My posts are professional and in line with my work as stated in my bio. I have been trying to appeal the disablement but haven't received any response. How can I reactivate my account?

Hello, I've been attempting to seek assistance regarding my Instagram account for the past few days. I am in the process of updating all my accounts to a new name and email, which can be verified on my Facebook profile. While trying to set up a new Instagram account with the updated information, I was promptly flagged for violating policies or community guidelines, though I am unsure why. I want to clarify that there is no fraudulent or dishonest intention on my part. Could you please guide me on how to regain access to my account or resolve this issue? I am genuinely seeking help and would appreciate any assistance you can provide. Thank you, Anthony E. Wood

Hello, I need assistance with my Instagram account issue. My account (username: Clarisse.brd27) is currently locked due to suspicious activity after downloading an application that may have caused this problem. When attempting to access the app, I receive a message stating my account has been temporarily locked for security reasons, likely due to entering my password on a phishing website. I am unable to receive the security code email necessary to regain access despite multiple attempts over the past day. I am earnestly seeking your prompt help in resolving this issue at your earliest convenience. I look forward to hearing from you soon. Best regards, BC

I would like to address an issue with our Instagram account "lonzopage" that was mistakenly disabled. I am eager to have my account reinstated to resume my active participation on Instagram, as I have not breached any Terms of Service (TOS). I suspect there was a problem with the Instagram reporting system that led to the deactivation of my account. Despite following all verification procedures, including submitting my ID and completing the "Learn more" section after receiving a link, the bot was unable to recognize my face alongside my ID. Our page has served as a welcoming space for fans to engage in a positive and pleasant community for the past four years. We have secured numerous sponsorships and advertisements, creating engaging content for individuals to share with their friends, family, and beyond. It would greatly benefit us to receive guidance on steps to recover the account, as we hold significant influence in this community, which we aim to foster for the next decade. Your prompt assistance in resolving this matter would be highly appreciated.

I recently fell victim to a phishing scam. My account started posting items for sale even though I didn't click on anything suspicious. Changing my password seemed to stop it, but then my account got disabled a few days later. I updated my recovery email, but it doesn't seem to have saved. Yesterday, I got an email notifying me that someone from Denver, Colorado, accessed my account, even though that email isn't linked to my account. I have precious memories stored on my Instagram account and I'm desperate to regain access. I reached out to Instagram support four days ago but haven't heard back yet.

Hello, My account (@kurdenmodus) has been deactivated for a while due to an error. My Instagram account does not violate any guidelines and is not intended to harm or offend anyone. It is solely for entertainment purposes. I do not target individuals as I have often been hurt and discriminated against myself for being Kurdish. I have reviewed the guidelines again and assure you there will be no further issues with my account. I kindly request for it to be reinstated. Best regards, @kurdenmodus Name: Hamza K. Email: [redacted] Phone number: +[redacted][redacted] Please unlock my account, as not having it anymore is causing me to suffer from depression since I have put a lot of love into it 🙏🏽

Good evening, I recently tried to advertise my publications on Instagram but faced issues with the approval process. The first ad and payment went through, but subsequent attempts were rejected without any explanation provided. I'm puzzled as to why my advertising feature and payments have been disabled on my account while observing other similar ads running daily on the platform. I kindly request assistance in reinstating the functionality of my advertising and payment options on my @reskustom account. Thank you.

Whenever I create a new Instagram account, it gets removed and disabled. I have lost multiple accounts, and it feels like Instagram doesn't want me on the app. My account @underwoodbackup was disabled without cause, and the same happened to @underwooodshauna today. I wasn't breaking any rules, so I don't understand the issue. My first account with 30,[redacted] followers got hacked, and Instagram couldn't recover it, leading me to create @underwoodbackup to rebuild my following. I've tried to contact Instagram and followed all their recovery steps without any response. It's been going on for about three months, and I really need help getting my accounts back.