Hotmail Customer Service Issues

For the past 4 or 5 days, I've been experiencing an issue with my personal email (my account: hotmail) that I've had for several years and have been satisfied with. I was informed that my account was hacked, so I changed my password, which resolved some of the issues. However, I am still facing a problem as I am no longer receiving confirmation emails since this incident, maybe since changing my password. I prefer not to make any further changes. I would appreciate it if you could assist me in resolving this matter so I can receive all my emails on my personal account (hotmail.com) as I did before. I am counting on your help to ensure my email inbox functions properly once again. Thank you in advance for your assistance. One thing to note: my email service is Outlook at hotmail.com. Sincerely, Solange C.

My name is Apah Godwin, and I have been using the email address [redacted] for over two years for Npower registration in Nigeria. Due to not accessing the email regularly, my password has been compromised. I recently created a new email account, [redacted], to ensure I can receive messages and register correctly with Npower. Kindly verify the new email address to assist me. You can also contact me at [redacted]6 or [redacted] Thank you in advance.

I used to access my Hotmail account through Google. About two years ago, that stopped. I tried to resolve the issue but couldn't and eventually gave up because I could still access it through Internet Explorer. Then Microsoft rolled out Microsoft Edge. I attempted to access it through that but couldn't. I could still use Explorer, but now I can't, and the only way I can access it is through my phone. When I try to log in, I receive the following message: "Something went wrong and we can't sign you in right now. Please try again later." The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again." This hasn't helped at all. When I attempt to contact them via email using my phone, they don't recognize my email address. Do you have any suggestions?

I have been using a Hotmail email account under the name [redacted] for several years. I need a certificate from Hotmail/Microsoft confirming that I received an email on October 13, [redacted], from ITC ISC <[redacted]> in response to my inquiry. This email communication is crucial to Suit No. 46 of [redacted] currently before the Rajkot Civil Court. According to Section 65 of the Evidence Act, I am required to present this certification in court to have the email dated October 13, [redacted], admitted as evidence. Kindly send the certificate to the following address: Dr. Pankaj C. Gandhi, 21, Gautam View, 5th Floor, Seven Bungalows, Opp. Axis Bank, Andheri (W), Mumbai-[redacted] [redacted]. Mobile/WhatsApp contact number: [redacted].

Hello, I have been locked out of my secondary email address, [redacted], for a few months now, nearly a year. I have not been able to access my email despite multiple attempts with the recovery form. I do not remember the security questions asked. This email is crucial for my subscriptions and to avoid spam on my primary email. I can provide some details to verify the ownership: I am registered on yggtorrent and Uptobox.com using this email. Additionally, I receive payment reminders from TheCasualLounge. My initial password was either pelin1969 or pelin69; I tried to change it to Elena1969. I urgently need access to this email account, even if just for an hour. I hope I have provided enough information for you to unlock my email. I look forward to a positive response. Best regards.

Good afternoon, I am currently in California and my Hotmail account prompted me for verification. While I am in the United States, some unwanted messages were coming in to my email. I tried to block them from my phone here but couldn't find the option. I requested my son in Colombia to log in and block the messages, which he did. However, the next day when I tried to access my email, it asked for account verification because someone had accessed it from a computer. I can't receive the code as it was sent to my old Colombian phone number which I no longer have. Now, my Hotmail account is closed, and despite entering the correct password, I can't log in. I urgently need help to reopen my email as all my work and personal information is there. Your assistance is greatly appreciated. Thank you, R. C. Email: [redacted]

Hello, My computer recently experienced a breakdown which required me to bring my laptop to a technician. Once it was fixed, all my passwords were lost, including my Hotmail password that used to be saved. Unfortunately, I misplaced the book where I kept all my computer-related passwords. I was able to restore everything else like Gmail except for Hotmail. Despite having access to my Hotmail on my phone and providing accurate information when trying to reset the password, I keep facing issues. Hotmail is vital for my work as I have important emails and contacts there. This issue is consuming a lot of my time, and I urgently need to reset my email password. My name is Per Kristiansen, and my email is [redacted] Best regards, Per Kristiansen

Hello, my Instagram account Marcofalconi93 has been temporarily disabled. To reactivate it, a six-digit code will be sent to the email [redacted], which I have not used for about 10 years. Unfortunately, I do not remember the security question, old passwords, etc. I would like to inquire if it is possible to send me a temporary password to my new email [redacted]

Hello, I'm John Humphreys and I'm having trouble accessing my Hotmail account. My email address is [redacted] I received a message stating that my account needs verification due to insufficient information provided. To regain access, I need to submit a new account verification form with as much accurate information as possible. The more details I provide, the better chance I have of recovering my account. It is important to use the correct domain associated with my account, such as hotmail.com, live.com, or outlook.com, considering possible country-specific domains. For assistance in filling out the form, I can ask family members, friends, or business contacts to confirm their email addresses and recent email subject lines. The account recovery request is now closed, so I should submit the new form for further assistance. Thank you, Microsoft Support Team.

Hello, I am facing an issue with my Hotmail account on my Apple iPad. After reaching out to Apple support due to not receiving emails, I was informed that they had to close and reopen my account. However, after this process, I lost most of my emails and now face an error message stating, "impossible to reach server to receive mail." I contacted my internet provider, Telenet, to verify the connection, and they mentioned it might be a Hotmail issue. Additionally, I encountered difficulties with Microsoft verification, as an old email address resurfaced causing confusion. I appreciate any assistance in resolving this matter and recovering my lost emails. Thank you for your support.

I used Microsoft/Hotmail until two years ago, when I switched to an Apple iPhone handed down to me. Initially, there were some issues but they got resolved. Subsequently, I received an Apple iPad, which I struggled with for about a month before managing to use it properly. I've been using the iPad for about five months without any major problems until last weekend (13/14 March) when I realized I hadn't received any emails in my Hotmail account on the iPad since 1st March. I had been receiving the emails on my iPhone, but for some reason, the iPad wouldn't accept my password even after changing it. While checking the settings, I noticed an old email address I haven't used in years. I tried accessing it on my phone, but I still couldn't get my mail on the iPad.

I used DuckDuckGo frequently until yesterday to minimize my online presence. However, it suddenly stopped working. I tried reloading it several times, but it only worked briefly each time before failing again. Eventually, I uninstalled it. When I reinstalled DuckDuckGo, all the links on my phone's homepage that I had saved using the browser disappeared, including my Hotmail link. Since I couldn't retrieve my Hotmail through DuckDuckGo, I attempted to access it via Startpage. Unfortunately, Hotmail asked for extensive information to recover my account, such as email addresses of recent contacts and subject lines of messages, which I struggled to provide due to memory issues. Contacting Hotmail Support only led to generic responses instructing me to gather the required information from my contacts, which is inconvenient and intrusive. Despite the security measures, I'm frustrated as I have important data in my Hotmail folders. The complex password reset requirements, including recalling specific emails and subjects, make it challenging to regain access to my account. I feel the lack of human support from Microsoft/Hotmail worsens the situation, as online assistance isn't helping me resolve this issue promptly.

I cannot remember my password for my email account: angelita_125@hotmail. I also do not have access to the linked phone number: [redacted] 12 40 97. Previously, my account was hacked, so when I recovered it, I deleted everything and made changes to prevent it from being hacked again. I need to regain access to my account as it is linked to scholarships from the Generalitat de Catalunya. Please assist me in recovering my account. Thank you.

My Hotmail account was locked ([redacted]) due to what they called unusual activity, which I disagree with. I attempted to access it from my work computer but was prompted to verify from another email, which I don't have access to as it was locked a few months back. Despite confirming recent activity was mine the next day, they still locked my account. This email is crucial for my in-home business as it is on my business cards; therefore, I need it back. When following the verification steps, even after receiving and using the code, they continue to ask numerous questions, some of which I cannot answer, and then claim I did not provide enough information to prove my identity, denying access.

I am having trouble accessing my Facebook account connected to my original Hotmail email. My email is [redacted] When trying to reset the password with a text code, I faced an issue since our house phone [redacted], which was originally used, cannot receive text messages. I created a new email, [redacted], linked to my name Gerard Conway, to receive the code but still can't complete the password recovery process for my original email. I can receive the code but cannot proceed further due to insufficient security information on the original email account. I require assistance to either update the contact number to my cell [redacted] for text code verification for both my email and Facebook accounts or receive guidance on how to regain access. Thank you, Gerard Conway

Hello, Our email account, [redacted], is utilized by a local charity based in Chinnor, Oxfordshire, UK. This email address serves as a communication tool for our services catering to the local community. Between the 7th and 8th of April, the account suffered a security breach, leading to unauthorized access and changes to our security settings. As a result, emails urging recipients to purchase gift cards have been sent out using our compromised account. We have attempted the "unable to access account" process, but the verification information appears to be incorrect, making it challenging to recover the account. We seek guidance on verifying the account's ownership by the Chinnor Village Centre, preventing our clients from falling victim to these deceptive emails, and regaining control of our email account.

I encountered an issue with my Microsoft account after clicking on a persistent pop-up prompting me to address it. This has affected my ability to log into my Hotmail account. I find myself trapped in a cycle where I am repeatedly prompted to verify my account, receive a code, reset my password, log in again, and faced with the verification message once more. Unfortunately, I have exhausted my attempts for today as I have requested too many codes. I plan to retry tomorrow, but anticipate facing the same cycle. I am seeking guidance on how to break out of this predicament. Thank you, Linsey

Hello, I would like to address an issue I am facing with accessing my email account. Two years ago, I was involved in an accident that left me in a coma. I have since recovered and am now trying to regain access to my email account. When attempting to log in, I was prompted for verification through both email and phone, which I completed. However, I am now being asked for additional verification details from two years ago, a time when I was unconscious. I only have access to my verified phone number and another email address. I would greatly appreciate it if you could assist me in regaining access to my account, as I have important emails stored there. The account name is Muhammad Zohaib Khan. Please reach out to me at [redacted] and verify the attached phone number +[redacted]33. I eagerly await your response. Thank you.

My Hotmail email account got hacked, and when trying to fix it, some security settings were changed before updating the password. Now, we're unable to modify the password as we keep receiving a message stating a 30-day wait is required. We want to revert to the state before the security changes were made, as the original plan was only to update the password. The security review started due to the hack caused the unintended delay in changing the password. It was unexpected that adjusting security settings would lead to this 30-day hold. Attempts to reach customer service by phone led nowhere as it seems all support is now exclusively online, which hasn't helped our situation. Even consulting Geek Squad ended up worsening the issue after investing approximately 4 hours with them. Any assistance would be greatly appreciated.

Hello, I am concerned about my father, N.B., whose emails are being hacked by his ex-girlfriend. He's not very tech-savvy and she helped set up his emails, giving her access. Today, when I tried to reset the password, we couldn't as it's linked to her phone. She's been deleting his emails and signing him up for dating sites, causing issues in his new relationship. Please contact him at [redacted]1 to reset the password and secure his account from her access. Thank you.