Hotmail Customer Service Issues

Some contacts on my friend list are receiving emails that contain my name, Hotmail information, and requests for help, but I did not send those emails. Recently, I received an email in my inbox from someone I don't know, Bobbie Chilcot, claiming that my Walmart order [redacted] for $[redacted].99 is on the way. This seems suspicious. How can I safeguard my email account from potential hacking or fraud activities?

I received a message to log into my Outlook/Hotmail account, and I have been attempting to complete their recovery form. This account is primarily for online orders, not email communication, so I lack certain information requested on the form. It is crucial for my online shopping activities with various businesses, including Travelzoo. I am stuck and feeling quite frustrated. Can anyone advise on how to regain access to this account?

I recently received an email from what appears to be Hotmail.com regarding a service alert dated 15 December. The email mentioned a supposed unusual request to delete my HOTMAIL.COM email account that was detected by their activity scanner. However, I found the wording concerning. It provided a service request number S[redacted] and a telephone number [redacted], claiming the request came from Cuba. I'm unsure if this is a legitimate communication from Hotmail.com or a possible scam.

My Hotmail account was compromised by a hacker. As a result, I'm unable to send or receive emails, and my contact list is inaccessible. The hacker exploited my account to request money through a gift card fraud from everyone on my contact list. I've managed to update my password and review my login history, which showed unauthorized access from Nigeria. While changing my password likely prevented the hacker from further misuse, it didn't recover my lost data. For assistance, please note my email address: [redacted]

I have been unable to access my Hotmail account for 10 days now, even though I know my password. Despite completing the recovery form multiple times, I am still locked out. I am seeking additional tips for filling out the form other than those provided by Microsoft. Specifically, I would like to know how far back Microsoft considers "recent" when asking for the subject line and recent people emailed. Furthermore, I updated my secondary email address for security on 30/11/12, and I understand there is a 30-day processing period. Could this be preventing me from recovering my account now? I am unsure if my daily attempts to fill out the recovery form are being hindered by this waiting period. I am prepared with an alternate email address to receive the code and complete the form seamlessly, but I am concerned it may be affecting my recovery efforts. Any insight on this matter would be greatly appreciated. Thank you for your assistance. Sheila

I have been unable to access my Hotmail account for a week. I have submitted multiple forms and received several codes, all of which have been rejected. I logged in from a different location on my laptop, and my account was locked with false hack attack alerts sent to other accounts. This email is crucial for my online activities, mainly receiving messages rather than sending them. I still use my original password, but it bounced due to inactivity on my laptop while traveling during Covid restrictions. I need access to my important data without opening a new help account. I do not seek technical support but a valid contact to resolve this issue prompted by excessive technical assistance. What steps should I take?

Hello, I am having trouble recovering my password and updating my phone number linked to my email account. Despite filling out the security questions, I am unable to provide enough information to reset my password. Could you please assist me in changing my phone number on the account and verifying my details so I can regain access to my emails? This issue has persisted for over a year now. My new phone number is [redacted]3. Thank you. The email address associated with this problem is [redacted]

Hello. I've been attempting to access my Hotmail account (which I've had for nearly 26 years), but the system is not recognizing it as mine. Account recovery has been unsuccessful. I understand the need for security measures, but I currently can't access important verification emails that other accounts are sending to my Hotmail address. This situation is causing a lot of frustration. Thank you, Amira A.

I recently got a new phone and I'm having trouble syncing my email account because I can't remember my password. When trying to recover it, I can't provide the answer for the security question about my first pet's name. Additionally, when sending a verification code to my email, there's a typo in the domain (it says @ohtmail instead of hotmail), so I can't access it. I had to switch my SIM card back to my old phone temporarily, but now I don't know what steps to take to fix my email on the new device. I urgently need assistance to reset my email address and password so I can regain access. This account is important to me, and I appreciate any help.

Hello, I used to have an email address, [redacted], a long time ago. I tried to recover it back then, but it didn't work. I contacted them, and they ended up locking my account. I couldn't access it anymore. I'm reaching out to ask if you could please unlock my account so I can use it again. My current email address is [redacted] Thank you very much in advance.

I am having trouble accessing my Hotmail account after my Amazon account was hacked. I tried to reset the password but failed. When I attempted to use GitHub to regain access, my Gmail password was changed. I reached out to Microsoft's support number but was disconnected. I just need help recovering my Hotmail account. Can someone please assist me with changing the password or contacting me with the new password?

I was using the account solely for professional purposes, such as work-related materials. I never used it for social or family reasons. I changed the password once, but now I can't remember which one I used. When I tried different passwords, I encountered security questions that I can't recall. I've used this account frequently in California, possibly in Afghanistan and Iraq where I had military emails. I forwarded professional emails from my military account to this one. I'm struggling to access my account due to the time that has passed since my last login. I recall using passwords like Quelachin1! and Nomames1! but unsure if they were already in use. I'm open to any assistance, including providing verification through IP addresses or ID cards. Please let me know if there are other ways to confirm my identity. Thank you for your help.

Dear Hotmail Security, My Facebook account and possibly more were hacked on January 5, [redacted], by an individual using the email address [redacted] My son identified that the hacker was located in Georgia. I have been unsuccessful in resolving the issue with my Facebook account and reclaiming my original email address. The hacker remains the primary email on the account, allowing access to my personal information and other people's posts. I am worried that this individual may have breached my other accounts. I hope that by bringing this alarming situation to your attention, you will remove the hacker and their email account from your platform. Sincerely, Palline Plum

I have been receiving fraudulent emails from an account claiming to be Natalie Tarascio at [redacted] They are attempting to gather my personal details to commit credit card fraud. The email asks me to call [redacted] regarding student loan payment changes under the Cares Act, providing reference number [redacted]. The sender claims to be from SLCservices at [redacted] Riverside Plaza Ln NW suite #[redacted] P.M.B [redacted].NM [redacted]. To stop these emails, they provide the option to unsubscribe on a website [unsubscribe - me . net].

Dear Support Team, I hope this message finds you well. I am reaching out regarding a ticket I raised concerning a Block error that has been occurring, causing my email to bounce and appear on screen. I kindly request prompt rectification. If you require further details about the error, please feel free to contact me using the information provided below. Thank you for your attention to this matter. Best regards, Ntopinfosec

I've had an email account, [redacted], that got hacked years ago and I haven't been able to access it for over 5 years. This email, which I created in elementary school with fake information, contains important documents regarding my college loans and divorce from court. Despite trying to recover it, I couldn't regain access due to the hacker changing my personal details. I now wish to permanently close it for security purposes.

I have been struggling to access my account for more than 8 years now. The email address linked to my account is [redacted] I suspect that I might have used a fake birth year when I created it as I was young. The Skype username connected to this account is anpyles. There are folders in my account named "babes mail" and a few others similar to that. The last emails in this account were sent to individuals named Travis, James, and possibly my mom, Tamera. I have important emails stored there from MySpace, and maybe Facebook, Neopets, and potentially some from James. Contact names include Tamera P., Travis P., James from Wales, England, Summer D., Destiny D., among others. I created this account in middle school. The zip code I used could be [redacted] or [redacted]. Unfortunately, I don't recall the phone number associated with this account since it dates back to before [redacted].

I forgot my Hotmail password and tried using a code sent to my BC Partners account, but Hotmail still didn't have enough information to let me back in. Since I don't email much, I couldn't provide extra details. Now, I've created a new email address, [redacted], and I need my old one, [redacted], permanently deleted. I tried to delete it myself, but it seems to still be active, causing issues with changing my email address with a company I purchase from. I'm uncertain what will happen if I list my old email in this message. Could you please reach out to me at my new email address? Thank you.

Since Friday, 1/8/[redacted], I have not received any email I've sent to my email address. I need to save some important links, but I haven't been able to forward or access them. I keep getting emails from Microsoft or Hotmail team asking me to update my Gmail/Google account info, but they don't provide a reply option. I have tried to follow their instructions to access settings on both Classic and New versions using my iPad from [redacted], but I have not been successful. I am unable to access the settings as instructed in the emails due to the iPad screen limitations. Please help me by calling me at 1 [redacted]. If I miss your call, kindly leave a message with your contact information and the best time for me to call back. Being a disabled 76-year-old great-grandmother on a tight budget, I cannot afford to pay for Hotmail's assistance. I have been using my Hotmail email since the mid to late 1990s. Thank you, Carol Hess

For the past few weeks, whenever my emails end up in the Junk folder, they keep getting automatically moved back to the Inbox. Today, when I logged in, I noticed that the layout of my Inbox has changed, and the folders on the left side are missing. When I tried to revert it back to the normal view, it prompted me to enter a code and the last 4 digits of my phone number associated with the account. I followed the steps, but without a mobile phone, I didn't receive any code. Now, whenever I attempt to log in, it keeps asking for a code that I never received. This situation is frustrating and confusing.