Craigslist Customer Service Issues

Archive 38

The following are issues that customers reported to GetHuman about Craigslist customer service, archive #38. It includes a selection of 20 issue(s) reported December 2, 2021 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have encountered issues with my room for rent posts being flagged multiple times without valid reasons. My friend, Bobby Yates, attempted to post a listing on November 28, [redacted], at [redacted], but it was flagged and removed after three edits. When I tried to repost under my name Jeffrey Phillips at Jay Phillips [redacted] at gmail.com and phone number [redacted], I faced the same flagging issue. I seek to resolve this matter promptly to stop this unwarranted harassment. The post ID number in question is [redacted]. Kindly reach out to me at [redacted] or Jay Phillips [redacted] at gmail.com to provide a legitimate explanation and allow me to repost my room rental. I believe I have not violated any Craigslist policies and request a prompt resolution to this matter. Thank you, Jeffrey Phillips.
Reported by GetHuman6866402 on الخميس ٢ ديسمبر ٢٠٢١ ١٨:٤١
My Craigslist home rental keeps getting flagged without any explanation. I reposted it last night, but the issue persists. I bought the condo on November 12 and have all the necessary documents to prove ownership. This flagging is affecting my ability to rent out the condo and is costing me money, as Craigslist is an essential marketing platform for me. The address of the condo is [redacted] W Lake Sammamish Parkway, SE, Issaquah, WA., [redacted]. My name is Cynthia K. and you can reach me at 1-[redacted].
Reported by GetHuman-sammamis on الجمعة ٣ ديسمبر ٢٠٢١ ٢٠:١٢
I have been using Craigslist in Fresno, CA for years, but lately, whenever I post looking for help with my car, it gets removed for no reason. I am not making up stories or using inappropriate language in my posts. Here is an example of what I've been sharing: I am looking for a mechanic with their own tools to assist me with my car. I can pay, but I am not wealthy, as I work part-time. I care for a sick elderly Labrador Retriever and also provide rides to the elderly in my area. If you or someone you know can assist me, please contact me. I have an out-of-state phone number, but I do live in Fresno. This is the first time I have encountered this issue, and I am unsure why my posts are being removed. Thank you for any help or insights you can provide.
Reported by GetHuman-pattiei on السبت ٤ ديسمبر ٢٠٢١ ١٩:٢٣
My rental listing for a double room in East Simi Valley was flagged and removed without explanation. The room is in a nice neighborhood, and we maintain a very clean house. Smoking is not allowed indoors, and we have a no-drug and no-pet policy. The rental includes a private entrance, a private half bath, a kitchenette, shared bathroom, laundry, kitchen privileges, utilities, and wireless internet. Overnight guests are not allowed, and the lease is month-to-month with a $[redacted] security deposit. Rent is $[redacted] per month for one person. For more information and to apply, visit www.cmrenterprise.com/nelda2bed or contact Richard at [redacted].
Reported by GetHuman6875244 on الأحد ٥ ديسمبر ٢٠٢١ ٠٥:٤٣
I'm having trouble with my ad getting flagged before it even goes live. I've created a new account and I'm attempting to post in the missed connections section. My ad isn't offensive, so I'm not sure why it's being flagged before it's even up. Here's my ad: A couple of weeks ago, you were working at the door. We locked eyes and shared a smile as I walked in. We got lost in each other's gaze intensely. A few days later, you said something to me, but I had someone with me at the time. I greeted you by saying it was good to see you, but I wished I could've said more. Please mention what you called me when you reply, so I know it's you.
Reported by GetHuman-findingu on الأحد ٥ ديسمبر ٢٠٢١ ٢٠:٠٣
I am seeking donations to start my food trailer business. Any amount is appreciated. Additionally, I intend to establish an RV camper park and homeless shelter. Advertisement for food trailer business donation: "Seeking $15,[redacted] donation to kickstart my food trailer business. Any contribution is welcome. Payments via Western Union, money orders, money grams or personal check." Advertisement for RV camper park and homeless shelter donation: "In need of donations totaling $[redacted],[redacted] for an RV camper park and a homeless shelter. Any amount helps. Contributions through money orders, Western Union, money grams or personal checks." I am unsure about the rules regarding these posts.
Reported by GetHuman6878595 on الإثنين ٦ ديسمبر ٢٠٢١ ١٣:٣٥
I am facing challenges posting ads on Craigslist as my account appears to have been flagged for removal without explanation. Despite ensuring my ads comply with Craigslist guidelines and containing nothing inappropriate, they are taken down shortly after being posted. I receive follow-up messages claiming the ads should be visible, which is not the case. Before the pandemic, I could post without issues, abiding by the rules. Even some of the current flagged ads were previously approved. This situation suggests I am unfairly singled out for removal and I seek clarification on why this is happening.
Reported by GetHuman-jdwohler on الإثنين ١٣ ديسمبر ٢٠٢١ ٢٠:١٢
I received an email last night regarding a change in my Craigslist account email address, but I only noticed it today. The new email associated with my account is [redacted] If this change was not authorized by me, please revert it.
Reported by GetHuman6909879 on الثلاثاء ١٤ ديسمبر ٢٠٢١ ٠٧:٢٨
I need assistance with my rental home ad at [redacted] 43rd Ave SE, Bothell WA [redacted]. The ad has been maliciously altered. 1) I haven't received the text confirmation code after multiple tries. 2) The ad is live but displays a different phone number than mine. 3) The hacker reduced the price by $[redacted] and is requesting renters to email [redacted] 4) Prospective renters mention seeing the altered ad on Zillow and want the property at the incorrect price of $2k instead of the listed $4,[redacted]. 5) The hacker is using my husband's name, Alan Crandall. 6) The hacker is using stolen information to deceive people. This issue needs urgent attention.
Reported by GetHuman6911715 on الثلاثاء ١٤ ديسمبر ٢٠٢١ ١٨:٢٠
I was recently contacted by someone regarding my rental property, which was not advertised on Craigslist but on VRBO. Unfortunately, it seems someone took my listing from VRBO and posted it on Craigslist in an attempt to collect rent fraudulently. Although the listing has been periodically removed, it keeps reappearing, and I am unable to flag it. I have received the contact information for the scammer, Carmela Uptain, from a helpful person who alerted me to this fraudulent activity. This is not the first time I have heard about this scammer. Please be cautious.
Reported by GetHuman6917005 on الأربعاء ١٥ ديسمبر ٢٠٢١ ٢٢:٤٢
I am confused as to why my rental listing was flagged for removal. I have posted similar listings in the past with no problems, and after making a few edits, it is still being flagged. I am unsure of what exactly is causing this. Can someone please explain why my post is being flagged so I can correct any issues? I appreciate any clarification that can be provided.
Reported by GetHuman6917976 on الخميس ١٦ ديسمبر ٢٠٢١ ٠٦:٠٤
I have been attempting to post for several months now, but I am experiencing an issue where I cannot see the acceptance page to finalize my post. This problem arose after someone gained access to my phone using my password. Kindly address this issue promptly so that I can resume posting. My name is Shawnna E. Shaw from Las Cruces, NM [redacted]. You can also contact me at [redacted] Thank you in advance for your swift assistance in resolving this matter. - Shawnna E. Shaw
Reported by GetHuman6919802 on الخميس ١٦ ديسمبر ٢٠٢١ ١٨:٠٢
I have two issues with Craigslist that I hope can be resolved. Firstly, when I search for specific categories like "cars and trucks by owner" for certain years, I often find vehicles from different years mixed in. For instance, I look for mustang fastbacks by owner, but various cars from different years and makes appear in the search results. This is very frustrating, and I wish Craigslist would address this issue to ensure the proper categorization of vehicles. Secondly, when I flag these incorrectly listed cars, they reappear on the site within just 2 days. I would appreciate it if Craigslist could find a way to prevent these misplacements from reoccurring.
Reported by GetHuman6923083 on الجمعة ١٧ ديسمبر ٢٠٢١ ١٥:٠٢
I need to report a situation regarding the sale of my house in Westbrook, Maine. The listing number is #[redacted] and the contract number is 1-[redacted]. The seller is claiming to be out of state, which indicates potential interstate fraud. Please contact the FBI to address this issue. Failure to rectify this will result in legal action being taken.
Reported by GetHuman6927318 on السبت ١٨ ديسمبر ٢٠٢١ ١٧:٥١
Hello, I have been posting ads on Craigslist for my two apartments in Amsterdam, NL for 15 years. However, in the last year, my ads have been repeatedly removed for being inappropriate, which I do not understand as they are legitimate ads for furnished apartments. I suspect there may be an error in the system. I have tried using a different email address, [redacted], after encountering this issue with my usual email, [redacted] I would appreciate it if you could investigate and review the ad to address this ongoing problem. I have relied on Craigslist for many years to rent these apartments. Thank you for your assistance. Best regards, J. Fabricant PS. I encountered an issue when trying to input my email address below where it was deemed invalid.
Reported by GetHuman6927576 on السبت ١٨ ديسمبر ٢٠٢١ ١٨:٥٧
I'm having trouble understanding why my post in the pet section was flagged. It seems similar to other posts there. I suspect someone may have flagged it out of spite because they didn't like my response to their message. I would appreciate assistance to resolve this issue, as my post is not different from others in the pet section.
Reported by GetHuman6948445 on الجمعة ٢٤ ديسمبر ٢٠٢١ ١٦:٤٩
A few weeks back, I listed an office for rent at 4 Courthouse Lane in Chelmsford, MA, and now I am unsure about its current status. I've received some inquiries about the office and would like to confirm if the listing is still active or if I need to renew it. Unfortunately, my office computer, where I have the Craigslist information, is currently not working. The account might be under my former office secretary's name, Kimberly M., or under my name, Ronald I. B., both at chelmsfordlaw.com. I would appreciate any guidance on how to access the office account and check its status.
Reported by GetHuman6956482 on الإثنين ٢٧ ديسمبر ٢٠٢١ ٢١:٠٣
I have been posting a cat boarding ad on Craigslist for 17 years under "SERVICES" ("Pet"). Today, I encountered an issue where the layout of my ad changed after editing, although it looked fine on my screen. Despite multiple attempts, the changes do not reflect in the Craigslist version. I need Customer Service to assist me as I couldn't resolve it after an hour of trying. If possible, could someone from Craigslist contact me for help at [redacted]. Thank you in advance. -Joan Cantor
Reported by GetHuman-cantorjo on الإثنين ٣ يناير ٢٠٢٢ ١٩:٤٧
I posted an ad on Craigslist two weeks ago for 37 Williamstown Court seeking a female roommate. I had someone viewing the place who I felt was dishonest and now she is spreading lies about me because she couldn't afford the rent and had to go to a shelter. I'm confused as to why my ad was taken down while hers, warning people not to run from me, is still up. I believe it's unfair that only my ad was removed as she's the one causing trouble. Her ad should be removed as well. My email is [redacted]. Thank you.
Reported by GetHuman6990436 on الأربعاء ٥ يناير ٢٠٢٢ ١٧:١٥
I attempted to pay for a "caregiver wanted" advertisement using my Amazon Prime Chase Visa credit card. Upon trying to post the ad in the Health Care section of CraigsList, I received a notification that my Chase Visa card was declined. Subsequently, I tried to use my L.L. Bean MasterCard, which was also declined. Frustrated by the issue, I want to clarify that both my credit card accounts are in good standing. Interestingly, I can seamlessly charge purchases through PayPal, which is linked to my Amazon Prime Chase credit account. I am upset that CraigsList lacks a customer service department where I could address this matter with a real person. I hope for a prompt resolution to this inconvenience. Thank you. Sincerely, Marie M. Conroy Amazon Prime Chase Visa credit card Last four digits: xxxx xxxx xxxx [redacted] Name on credit card: MARIE M CONROY Expires: 12/25 CVV: [redacted] L.L. Bean Mastercard Last four digits: xxxx xxxx xxxx [redacted] Name on credit card: MARIE M CONROY Expires: 04/24 CVV: [redacted] *Is the Health Care section appropriate for advertising a "Wanted: Caring caregiver for wonderful senior citizen" position?
Reported by GetHuman7006896 on الإثنين ١٠ يناير ٢٠٢٢ ٠٩:١١

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