Chime Customer Service Issues

I encountered an issue while signing up for Chime where I mistakenly entered the last 2 digits of my phone number in reverse, preventing me from accessing the app to correct the error. The app requires information that I can only access through it, compounding the problem due to the incorrect number input.

I would like to thank you for your assistance with my time card account. There seems to be an issue with my four-digit PIN, preventing me from using my Chime card. My name is Linda Numan Johnson, email: [redacted], address: [redacted] Panamint Street, Mojave, California, [redacted], and phone number: [redacted]. Until my four-digit PIN is resolved, I am unable to utilize my Chime card. The 16-digit account number is 49 85-03 21-62-71 34 93, expiration 10/27. I have tried using the four-digit code, [redacted], but it is not working. I kindly ask for prompt assistance to reset my PIN so that I may access my card. Your immediate attention to this matter is greatly appreciated. Thank you for your cooperation in resolving this issue. Linda Numan Johnson

I recently attempted to send money to a friend using a funds transfer, but it was returned due to "insufficient funds". Surprisingly, I still had a balance of $58 in my account. Since Chime does not have a minimum balance requirement, I am concerned about the possibility of stolen funds. Could you please review my account for any unauthorized transactions and provide me with a list of withdrawals? I would greatly appreciate it if you could email me the confirmation. Thank you for your prompt assistance in addressing this matter. For any updates, please contact me via email at [redacted]

Recently, my friend signed up for Chime using my referral. However, it's been a month, and we still haven't received the referral bonus. We haven't received any email confirmation, and there's no evidence of us using the code in our accounts. We hope to receive the promised money, but we understand if this isn't feasible. Despite this issue, I enjoy using Chime, so if the bonus is not available, it's not a big problem.

I recommended Chime to my mother, Cynthia G., using my referral link to help us both earn extra money this month. Having banked with Chime for over 5 years, I assured her that setting up her account wouldn't be difficult, especially since she did it well in advance of her next S.S. Disability deposit. Unfortunately, her qualifying direct deposit was delayed by nearly 4 days, as it was mistakenly sent to the wrong person. Despite providing the correct information during her call to Social Security, the deposit was still misdirected. Despite the deposit being made within the 45-day limit, neither of us has received any communication to explain the delay.

Hello, my name is Catherine Lampley, and I am currently facing difficulties accessing my Chime account. The email address associated with my account, [redacted], is outdated, as I no longer have access to my previous phone where the email was linked. Despite multiple attempts over the last three months, I have been unsuccessful in reaching Chime for assistance. The new automated ID scanning system is unable to process my state-issued identification due to scratches, leaving me unable to access my account or transfer critical funds as a disabled combat war veteran. Chime's customer service has not been able to provide an alternative solution or respond to my inquiries, exacerbating the urgency of this matter. I urgently require assistance to update my email address and regain access to my account to address essential expenses promptly.