Bumble Customer Service Issues

Archive 7

The following are issues that customers reported to GetHuman about Bumble customer service, archive #7. It includes a selection of 20 issue(s) reported July 16, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I want to bring to your attention a concerning individual named Greg Voss, who frequents multiple dating sites using various email addresses. He commonly avoids posting a picture and has been spotted on Match and Meetville. Greg allegedly creates both authentic and fake accounts across these platforms, engaging in questionable online behavior. Reportedly a 39-year-old with a 16-year-old daughter and a 21-year-old son, Greg exhibits concerning behavior targeting women aged 18-25. He manipulates conversations, claiming victimhood and eliciting sympathy before shifting towards sexting and sharing misleading images. His real identity is Gregory Voss, purportedly employed at Big Number One Motor Sports in Homewood, Alabama, and residing in Adamsville, Alabama. One of his known phone numbers is [redacted], linked to email addresses such as [redacted], [redacted], [redacted], and [redacted] It's essential to address and take action against such exploitative behavior.
Reported by GetHuman5073297 on jeudi 16 juillet 2020 21:27
I want to bring attention to a troubling situation involving a man named Greg Voss. He frequents various dating sites using multiple email addresses. We have discovered his presence on Match and Meetville with both authentic and fake accounts, often without a profile picture. Greg, aged 39 with a 16-year-old daughter and 21-year-old son, manipulates women through sweet and deceptive behavior, targeting those between 18-25 years old. He poses as a victim of past relationships, gaining sympathy before engaging in explicit conversations and soliciting photos. He misrepresents himself, often using fake images. Greg is known to work at Big Number One Motor Sports in Homewood, Alabama, and resides in Adamsville, Alabama. Some of his known email addresses include [redacted], [redacted], [redacted], and [redacted] Awareness of his actions is crucial to protect others.
Reported by GetHuman5080050 on dimanche 19 juillet 2020 07:50
I want to bring to your attention a man named Greg Voss who is not well. He uses various email addresses and frequents many dating sites, not only in the US. He often doesn't use a profile picture. We have traced him on Match and Meetville using real information but also found fake accounts. Greg is a sex addict who uses dating sites, chat rooms, and video chatting apps to watch women. He uses text apps to get different numbers and burner apps to communicate. He targets women aged 18-25, despite being 39 and having a 16-year-old daughter and a 21-year-old son. He starts sweet and romantic, seemingly shy, and talks about past relationship troubles to gain sympathy, only to transition into sexting and photo exchange. He sends misleading pictures and lies about his identity and age. Once caught, he disappears. Please assist in addressing this issue. The man's real name is Gregory Voss, and we discovered he works at Big Number One Motorsports in Homewood, Alabama, residing in Adamsville, Alabama. His valid number is [redacted], and some of his email addresses include [redacted], [redacted], [redacted], and [redacted]. Instagram account: voss924.
Reported by GetHuman5088857 on mercredi 22 juillet 2020 00:11
I want to inform you about a user named Greg Voss. He seems to be unwell as he uses multiple email addresses to join various dating sites worldwide. Typically, he does not upload a picture of himself. We discovered him on Match and Meetville, where he used both his real information and fake accounts. Greg appears to have a concerning obsession with sex and frequents dating sites, chat rooms, and video chatting apps to engage with women. He resorts to text and burner number apps to collect different numbers from women, urging them to send him photos. It's alarming that despite being a 39-year-old father with a 16-year-old daughter and a 21-year-old son, he targets women aged 18-25. He initially portrays himself as sweet, romantic, and victimized by his ex to gain sympathy before transitioning to exchanging explicit messages and images, often under false pretenses. It's crucial to address this situation to protect others. His real name is Gregory Voss, and he is reportedly employed at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama. You can contact him at [redacted] or through emails such as [redacted], [redacted], [redacted], and [redacted]
Reported by GetHuman5110893 on mercredi 29 juillet 2020 02:16
Please be aware of a user named Greg Voss. He is actively using multiple email addresses and is present on several dating platforms worldwide. Typically, he doesn't upload a profile picture. We have identified his presence on Match and Meetville. While he uses his actual information on some profiles, he also maintains fake accounts. Greg is known to be a sex addict who frequents dating websites, chat rooms, and video chat apps to engage with women. He often uses text and burner number apps to obtain different numbers from women and persuade them to send pictures. Despite being 39 years old with a 16-year-old daughter and a 21-year-old son, he targets women aged 18-25. Greg portrays himself as sweet, romantic, and victimized by his ex to manipulate others into sending explicit messages and pictures. His real name is Gregory Voss, and he is associated with Big Number One Motor Sports in Homewood, Alabama. He resides in Adamsville, Alabama. You can reach him at [redacted], and some email addresses he uses include [redacted], [redacted], [redacted], [redacted]
Reported by GetHuman-stoppoer on mardi 4 août 2020 16:20
I canceled my Bumble account back in June [redacted], yet I am still being charged for Bumble Boost. Please cease billing my account immediately. If this continues and I do not receive a refund for June, July, and August, I will pursue legal action. I have been unable to reach a customer service representative through your non-functional toll-free number. My email is [redacted], and my Boost name is lovetodance.
Reported by GetHuman-martieon on dimanche 9 août 2020 19:44
I am having trouble with the contact form on your website. I cancelled my subscription on December 1, [redacted], but you have continued to charge me even though I don't use your site. Please refund the charges from yesterday, October 2, [redacted], and all the money you have taken from my credit card since December 1, [redacted]. I will report this illegal activity to the authorities if it is not resolved. I had a similar issue at the beginning of [redacted] when my credit card was charged on December 28, even though I had cancelled my subscription. The form keeps giving me errors when I try to submit a message. Please refund me and stop these unauthorized charges. Thank you.
Reported by GetHuman-ranchogi on samedi 3 octobre 2020 14:27
I want to bring to your attention the presence of Greg Voss on your site. The user Greg Voss is known for using multiple email addresses and is active on various dating sites. He often does not upload a profile picture. On platforms like Match and Meetville, he has both genuine and fake accounts. Greg Voss, who is 41 years old with an 18-year-old daughter and a 23-year-old son, typically targets women aged 18-25. He engages in sexting and requests pictures from women using text and burner apps. Greg puts on a charming facade, feigns shyness, talks about his past relationships, and manipulates women into sharing intimate photos before disappearing. It's important to address this behavior. Greg's real name is Gregory Voss, and he works at Big Number One Motor Sports in Homewood, Alabama. He resides in Adamsville, Alabama, and his actual phone number is [redacted]. Some of the emails he uses are [redacted], [redacted], [redacted], and [redacted] You can also find him on Instagram under voss942.
Reported by GetHuman5360602 on mardi 13 octobre 2020 01:38
I am requesting a refund and the cancellation of my account that I created previously. I have noticed that I have been charged $2.99 nearly every day by your company, even though I have not been using the Bumble app for quite some time now. After calculating, I realized I have been charged a total of $62.79 over the last month. Please contact me via phone or email as soon as possible to resolve this issue, as I no longer wish to have these charges deducted from my account daily.
Reported by GetHuman5446231 on lundi 9 novembre 2020 15:03
I recently got a new phone as my old one broke. I managed to transfer my data, including the app for Bumble. However, I'm facing an issue where my account/profile is missing on the new device. Despite receiving messages and emails from Bumble, it seems like I can't retrieve my profile. I've tried entering the 4-digit pin sent to my phone without success. When I use the pin on my laptop, it prompts me to set up a new account rather than restoring my profile. Can someone assist me in recovering my account/profile on the Bumble app on my phone? Thank you.
Reported by GetHuman5485039 on dimanche 22 novembre 2020 20:33
I am writing to inform you about a user named Greg Voss who is known to use multiple email addresses and frequent various dating websites. He typically does not upload pictures of himself and has been spotted on platforms like Match and Meetville. Despite using his real information on some profiles, he also creates fake accounts. Greg Voss has been reported as a sex addict who actively engages in online chats, video calls, and uses fake numbers to communicate with women, manipulating them into sending him photos. Despite being a 41-year-old man with two young adult children, he often targets women aged 18-25. Greg pretends to be sweet and romantic, claiming to have been mistreated by his ex to gain sympathy before soliciting explicit images. However, he consistently misrepresents himself and abruptly cuts off communication once exposed. If you encounter someone matching this description under the name Gregory Voss, please be cautious. He has been identified as working at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama, with a confirmed phone number of [redacted]. Some of his associated email addresses include [redacted], [redacted], [redacted], [redacted], and his Instagram handle is voss942.
Reported by GetHuman5491400 on mardi 24 novembre 2020 21:26
I have discovered that I was billed weekly for Bumble Boost for the past 10 months, despite not using the platform at all during that period. I am seeking assistance on the process to obtain a refund. I possess all the necessary receipts and correspondence documenting each charge. Due to being away on a military assignment overseas, I had not been able to address this issue earlier since the Bumble notifications were sent to my spam folder. Following the closure of my account, I have canceled my Bumble Boost subscription and now wish to request a refund for all charges dating back to March [redacted] to be credited back to my debit card.
Reported by GetHuman5515036 on mercredi 2 décembre 2020 21:36
I accidentally signed up for a €2.99 coins service on Bumble, but now I noticed that PayPal has been charging my bank account daily for the same amount, totaling almost €60. I need assistance to stop these charges, obtain a refund from Bumble to my PayPal account, and cancel my subscription. Thank you.
Reported by GetHuman5522774 on vendredi 4 décembre 2020 21:37
I am facing an issue with Pay Pal. They have been charging me a daily fee for a service I only purchased once. Last Sunday, November 29th, while helping a friend with a new subscription, due to a slow computer, the amount changed from 2.99 euros to 35 euros, and I paid the higher amount by mistake. I am requesting a refund for this error and also asking to discontinue any future charges. This is urgent, and I want to cancel my subscription immediately. You can reach me at [redacted] Thank you.
Reported by GetHuman5522774 on vendredi 4 décembre 2020 21:58
I noticed that Greg Voss has reappeared on your site. Please be aware that user Greg Voss, a man who uses various email addresses, is active on multiple dating platforms, not limited to just the US. He often operates without a profile picture. He has been identified on Match and Meetville, using both genuine and fake accounts. Greg Voss is known to be a sex addict who frequents dating sites, chat rooms, and video chatting apps to engage with women. He manipulates conversations to coax women into sending him photos, typically targeting those aged 18-25, despite being a 39-year-old father. Greg Voss employs a charming and sympathetic facade, sharing tales of past mistreatment by his ex to gain empathy before transitioning conversations into explicit content sharing. However, he uses fake pictures and deceives about his identity and age. Any contact eventually becomes disconnected. Please take action against him. His real name is Gregory Voss, he is associated with Big Number One Motorsports in Homewood, Alabama, and resides in Adamsville, Alabama. His verified phone number is [redacted], and some of his email addresses include [redacted], [redacted], [redacted], and [redacted]
Reported by GetHuman5582253 on jeudi 24 décembre 2020 02:46
I would like to raise awareness about a user named Greg Voss, who is known for his deceptive behavior on various dating sites. He frequently uses multiple email addresses and often refrains from posting pictures. Reports indicate he has profiles on Match and Meetville with both genuine and fake accounts. Greg Voss, a 41-year-old man with children ages 18 and 23, displays concerning behavior towards women. He is noted to be a sex addict who engages in chatting on dating sites, chat rooms, and video apps. Greg uses tactics like text and burner number apps to solicit images from women, typically targeting those aged between 18-25. His modus operandi involves creating a false sense of intimacy by pretending to be a victim in past relationships before pressuring individuals into explicit conversations and photo exchanges. It is crucial to address this issue to prevent further harm. Greg Voss is reportedly employed at Big Number One Motorsports in Homewood, Alabama, and resides in Adamsville, Alabama. Some of his known email addresses include [redacted], [redacted], [redacted], [redacted], with the username Voss942.
Reported by GetHuman5594955 on mardi 29 décembre 2020 14:25
Dear Sir/Madam, I trust you are well. I canceled a subscription on November 21, [redacted], which was charging 2.99 CHF daily. Following the cancellation, I deleted my Bumble account and removed the app from my phone the same day. I no longer have access to my account details but my previous email was [redacted] I had briefly explored profiles of people who liked me before, not realizing it would lead to a daily subscription. I noticed unauthorized charges on my credit card starting from October 16-17, which continued till November 21. I request an immediate halt to these charges, specifically from November 21. Ceasing charges post my last app activity would be preferable. Please reach out to me for further assistance at [redacted] or +41 78 [redacted] 17 12. I speak French primarily and some English. My name is G. Perrey, born on December 17, [redacted]. Thank you, G. Perrey
Reported by GetHuman-gmlperr on mercredi 6 janvier 2021 18:46
I would like to bring to your attention a concerning individual named Greg V, a man who has been reported for deceptive behavior on various dating websites. He seems to create multiple profiles using different email addresses, often without displaying a picture. Greg V has been identified on platforms such as Match and Meetville, where he mixes true and false information in his profiles. Allegations suggest he is involved in inappropriate activities and uses dating sites and chat rooms to engage with women, often targeting those aged 18-25 despite being 42 years old with teenage children. Greg V manipulates conversations, portraying himself as a victim of past relationships, only to later request explicit photos through text and burner apps. This behavior is disturbing and misleading. It has been disclosed that Greg V resides in Adamsville, Alabama, and works at Big Number One Motor Sports in Homewood. He can be reached at [redacted] and uses email addresses such as [redacted], [redacted], [redacted], and [redacted], along with an Instagram handle voss942. These activities raise serious concerns and should be addressed promptly.
Reported by GetHuman5653282 on jeudi 14 janvier 2021 03:47
I wanted to alert everyone about Greg Voss who continually reappears on various dating sites. He is known for using multiple email addresses and not posting pictures consistently. Greg Voss, a 42-year-old man with children, manipulates conversations on dating platforms, often targeting younger individuals. He presents himself as sweet and romantic, deceiving others with false information and fake photos. Greg Voss is a sex addict who engages in inappropriate behavior online, creating a concerning pattern of behavior. Please take action against him if you encounter him; his personal details are Gregory Voss, residing in Adamsville, Alabama, working at Big Number One Motor Sports in Homewood, Alabama. Some of his identified email addresses include [redacted] and [redacted] Let's work together to address this issue.
Reported by GetHuman5696874 on mercredi 27 janvier 2021 17:51
I have been experiencing severe issues with the App over the last two weeks. On opening the App, it frequently freezes on the 'Premium' screen without progressing to displaying my profile or matches, rendering me unable to use it. Even when it does load, the list of people who have swiped right (a feature available to Premium members) fails to load, or the profiles do not load at all. I have attempted to fix this problem by uninstalling and reinstalling the App several times, along with restarting my phone, but none of these actions have resolved the issues. My phone is new, bought in November [redacted], and all other applications are functioning correctly. When I try to seek help from Bumble's support through the App Store, the page and website fail to load, preventing me from reporting the issue. I am extremely disappointed with this situation and demand a refund for this month's subscription (£32.99). I have decided to cancel my subscription due to the ongoing technical difficulties and the lack of accessible app support, which I find unprofessional and a waste of money.
Reported by GetHuman-bryonyf on mercredi 17 mars 2021 13:53

Help me with my Bumble issue

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