The following are issues that customers reported to GetHuman about Bumble customer service, archive #5. It includes a selection of 20 issue(s) reported October 26, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I want to inform everyone about a user named Greg Voss. He is a dishonest man who frequents various dating sites using numerous email addresses. He often doesn't upload a picture and can be found on platforms like Match and Meetville. Greg has a real profile with his true information but also creates fake accounts. He engages in inappropriate behavior due to being a sex addict, utilizing dating sites, chat rooms, video chatting apps to watch women. Greg uses text and burner apps to communicate with multiple women, targeting those aged 18-25. Despite being 39 years old with a daughter and son, aged 16 and 21, he pretends to be someone else, manipulates by playing the victim, and engages in sexting. His real name is Gregory Voss, and he works at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama. Contact him at [redacted], and beware of his emails [redacted], [redacted], [redacted], [redacted] Let's take action against his deceitful actions.
Reported by GetHuman3834457 on शनिवार, २६ अक्टूबर २०१९, शाम ७:४० बजे
I would like to make everyone aware of a user, Greg V., who is using multiple email addresses on various dating sites. He does not typically include pictures on his profiles. Greg has been discovered on Match and Meetville with both authentic and fake accounts. He appears to be a sex addict, frequenting dating sites, chat rooms, and video chatting apps to engage with women. Greg utilizes text apps and burner numbers to solicit photos from women, usually targeting those aged 18-25. Despite being 39 years old with a 16-year-old daughter and a 21-year-old son, he portrays himself as sweet and romantic, gaining sympathy by sharing stories of his past. Greg manipulates women into engaging in sexting and sharing photos, often sending misleading images of himself. Anyone with information should take action in addressing this issue. Greg's real name is Gregory Voss, and it has been discovered that he works at Big Number One Motor Sports in Homewood, Alabama, and resides in Adamsville, Alabama. His known contact details include the phone number [redacted] and emails such as [redacted], [redacted], [redacted], [redacted], [redacted], and [redacted].
Reported by GetHuman3841014 on सोमवार, २८ अक्टूबर २०१९, दोपहर १२:२९ बजे
I need to bring to your attention a concerning issue regarding a user named Greg Voss. He frequents numerous dating sites using various email addresses and often does not upload a picture. He has been spotted on Match and Meetville, creating both real and fake accounts. Greg is known to be a sex addict who utilizes dating platforms, chat rooms, and video chat apps to engage with women. He typically seeks individuals aged 18-25, despite being a 39-year-old man with a 16-year-old daughter and a 21-year-old son. He starts conversations sweetly, pretends to be romantic, shares tales of his past relationship woes to gain sympathy, and eventually persuades women to send him photos through text and burner number apps. Despite sending pictures, they are not of himself, and he consistently lies about his identity and age. His real name is Gregory Voss, and he works at Big Number One Motor Sports in Homewood, Alabama, residing in Adamsville, Alabama. You can contact him at [redacted] or communicate via his various email addresses such as [redacted], [redacted], [redacted], and [redacted].
Reported by GetHuman3856604 on बुधवार, ३० अक्टूबर २०१९, रात ९:१५ बजे
Hello, I accidentally swiped right on someone I know, and I would rather this not result in an awkward scenario, especially since it could have professional implications for me. While I understand the app's intention not to cause any distress by undoing a 'like,' the person in question likely hasn't seen my profile yet, so there should be a chance to undo this action.
My name is Joe, and I am a user of Bumble with the phone number [redacted]. The individual I mistakenly swiped on is named Toni, and I am confident that there are no other profiles by this name that I interacted with recently.
Please advise me on any possible solutions for this issue. I was simply scrolling through the app, and the accidental swipe has put me in quite a tense situation.
Thank you,
Joe
Reported by GetHuman-jmaffkip on रविवार, ३ नवम्बर २०१९, सुबह ५:०४ बजे
I want to warn everyone about a man named Greg V. who is using multiple email addresses on various dating sites. He frequently doesn't include a picture, but we discovered him on Match and Meetville using both real and fake accounts. Greg is a 39-year-old sex addict who frequents dating sites, chat rooms, and video chatting apps to watch women. He uses text and burner apps to get different numbers from women and persuades them to send him photos. Despite being a 39-year-old man with young children, he targets women aged 18-25. He starts off sweet and romantic, claiming to have been wronged by his ex to gain sympathy, then manipulates women into exchanging explicit content before disappearing. His real name is Gregory Voss, he works at Big Number One Motor Sports in Homewood, Alabama, and resides in Adamsville, Alabama. Some of his known email addresses include [redacted], [redacted], [redacted], and [redacted] Thank you for your attention to this matter.
Reported by GetHuman3878878 on सोमवार, ४ नवम्बर २०१९, सुबह ४:३२ बजे
I want to inform everyone about a user named Greg Voss, a deceitful individual who frequents numerous dating sites globally. He often does not upload a profile picture and is active on platforms such as Match and Meetville. Greg engages in inappropriate behavior, involving sex addiction and manipulating women through various chat rooms and video apps. He employs different email addresses, phone numbers, and burner apps to engage with women, particularly those aged between 18-25. Despite being a 39-year-old man with children, he lies about his identity, presents fake images, and engages in sexting. His real name is Gregory Voss, and he works at Big Number One Motorsports in Homewood, Alabama, residing in Adamsville, Alabama. More details can be found in his emails such as [redacted], [redacted], [redacted], and [redacted]
Reported by GetHuman3907436 on शुक्रवार, ८ नवम्बर २०१९, रात ८:५३ बजे
I want to bring to your attention the presence of an individual named Greg Voss on your platform. He utilizes various email addresses and is actively involved in numerous dating sites. He tends not to display a profile picture. On platforms like Match and Meetville, he sometimes uses his real information but frequently employs fake accounts. Greg Voss is known to be a sex addict who frequents dating sites, chat rooms, video chatting apps, and messaging apps to engage with women, particularly those between 18 and 25 years old. Despite being 39 years old with a 16-year-old daughter and a 21-year-old son, he manipulates individuals by presenting himself as sweet, romantic, and a victim of his past relationships. Once he gains your trust, he initiates sexting and requests explicit photos. However, he deceives by using fake images and misrepresenting his identity and age. It's essential to address this matter to prevent further harm. His details include his real name, Gregory Voss, his workplace at Big Number One Motor Sports in Homewood, Alabama, his residence in Adamsville, Alabama, and contact numbers and email addresses such as [redacted].
Reported by GetHuman3960146 on मंगलवार, १९ नवम्बर २०१९, रात २:१७ बजे
I want to alert everyone about a deceitful individual named Greg Voss. He frequently uses various email addresses and is active on numerous dating sites worldwide, not just in the US. Greg tends to avoid putting up a profile picture. On sites like Match and Meetville, he occasionally uses his actual details, but he also creates fake accounts. Greg is known to be a sex addict who engages in conversations on dating platforms, chat rooms, and video chat apps to watch women. He utilizes texting apps for different numbers and burner number apps to communicate with women and solicit pictures. Greg targets women aged 18-25, despite being a 39-year-old with children, a 16-year-old daughter, and a 21-year-old son. He portrays himself as sweet, romantic, and victimized by his ex to gain sympathy, only to transition into sexting and picture exchanges. However, the images he shares are not of himself, and he lies about his identity and age, eventually making his number unusable. It is crucial to address this issue, and action should be taken against him. Greg's real name is Gregory Voss, and he is employed at Big Number One Motorsports in Homewood, Alabama, residing in Adamsville, Alabama. His verified contact number is [redacted], and some of his email addresses include [redacted], [redacted], [redacted], and [redacted]
Reported by GetHuman3970846 on बुधवार, २० नवम्बर २०१९, रात ११:२२ बजे
I recently attempted to access the Bumble app and discovered that my account was blocked due to the lack of a photo. As a new user, it is disheartening to be accused of having a fake profile by some male users. I am sincerely not that type of person, and these accusations are hurtful. I kindly request for my profile to be unblocked so I can upload a photo. This experience has deeply upset me as I have not engaged with many men on the app yet. I appreciate your attention to this matter and hope for a prompt resolution. Thank you for considering my message.
Reported by GetHuman3980466 on शुक्रवार, २२ नवम्बर २०१९, रात ८:०६ बजे
Hello,
I am writing to appeal my ban from Bumble that occurred a few months ago. I acknowledge my past actions on the app were not ideal, fueled by an addiction to the dopamine rush from matching with women. This led me to behave in ways that were distracting, frustrating, and ultimately not in line with your terms of service. I have taken steps to address this addictive behavior, seeking therapy and educating myself on dopamine's effects.
I believe in redemption and kindly request another opportunity to prove myself on your platform. The women I met through Bumble can attest to my respectful and positive interactions. Although I did not fully understand the app's terms at the time, I am committed to abiding by them moving forward.
I would appreciate your consideration in overturning my lifetime ban. Thank you for your time.
Best regards,
Ollie
Reported by GetHuman3989145 on रविवार, २४ नवम्बर २०१९, रात ११:०२ बजे
I have noticed unauthorized withdrawals from my bank account dating back to August [redacted]. After reviewing a bank statement on 23/11/[redacted], which I rarely check due to using telephone banking, I found weekly deductions of £7.49. Contacting my bank, Santander, I learned that these withdrawals had been ongoing since August [redacted]. I am unaware of the charges and would not willingly pay this amount. I have experienced significant trauma and health issues since a serious assault in Jan [redacted]. My bank is investigating, and I am prepared to involve the Ombudsman. I have never signed up for "bumble" and will pursue legal action if necessary for exploiting a vulnerable person. I am prepared to seek legal assistance in this matter.
Reported by GetHuman3998208 on मंगलवार, २६ नवम्बर २०१९, शाम ५:२० बजे
I contacted Discover about requesting refunds for charges from Bumble and Tinder. Despite deleting the apps and profiles, I learned that there is an additional step to disable auto-renewal, which wasn't clear initially. With assistance, I cancelled my subscription today. I am seeking refunds for charges in September, October, and now November, totaling around $40 per month. I can be reached at #[redacted]. Thank you for your assistance. -Erik W.
Reported by GetHuman-erikwag on मंगलवार, ३ दिसम्बर २०१९, शाम ७:०१ बजे
I signed up for a $9.99 Bumble subscription but later deleted the app and canceled it. Bumble assured me that I could still use my subscription until the end date and decide to subscribe again later. Now that I'm back on the app, I can't access the remaining time on my subscription. It hasn't been a week yet, and I should still be able to utilize the services as promised by the support team.
Reported by GetHuman4041356 on बुधवार, ४ दिसम्बर २०१९, शाम ७:२४ बजे
I need assistance with my previous account associated with phone number [redacted] and email [redacted] I have been charged for a second consecutive month for a deleted account. Last month, I requested a refund, but it was denied, with instructions to cancel the subscription in the app store. Despite checking with Verizon Wireless confirming no active subscription, I continue to be charged. I request a refund of $22.49 for charges on 12/9/[redacted] and 11/12/[redacted] on Visa ending in [redacted] and to cease any future charges. Verizon confirmed there is no active subscription. If a refund is not issued, I will escalate this matter to the Better Business Bureau. It is inconvenient to have to cancel my debit card because of erroneous charges on an inactive account.
Reported by GetHuman4074219 on मंगलवार, १० दिसम्बर २०१९, शाम ७:५० बजे
Hello Bumble Support,
I have tried to contact you four times through the Bumble support email to stop the Boost auto-renewal. The instructions I found online were confusing, and I struggled to make them work. This morning, I believe I have successfully managed to stop the auto-renewal. Overall, I am satisfied with Bumble but not with the Boost service I initially paid for once and was automatically renewed twice.
During my first Boost use, I was dissatisfied because all the matches I received were located well beyond the 9-mile limit I set over 2 years ago, some even reaching 60 to [redacted] miles away.
I am requesting a refund for three charges of $9.99 each, totaling $29.97. I made the first payment on Nov 27. The subsequent auto-renewal charges that I couldn't stop were on Nov 4 and Nov 11. I would appreciate a refund for all three charges.
Thank you,
D. Malkind
Reported by GetHuman-dniklam on रविवार, १५ दिसम्बर २०१९, शाम ६:३२ बजे
I want to alert everyone about a man named Greg Voss who is unwell. He uses various email addresses and is active on numerous dating sites, not only in the US. He often doesn't have a profile picture. He can be found on Match and Meetville, sometimes using real information and sometimes fake details. Greg is a sex addict who frequents dating sites, chat rooms, and video chatting apps to watch women. He uses text and burner apps to manipulate women into sending him photos. Despite being 39 with a 16-year-old daughter and 21-year-old son, he targets women aged 18-25. Greg pretends to be sweet, shy, and victimized by his ex to gain sympathy and engage in sexting. He will disappear once he's gotten what he wants. His true identity is Gregory Voss, and he works at Big Number One Motorsports in Homewood, Alabama, residing in Adamsville, Alabama. You can reach him at [redacted] or contact him using several email addresses, including [redacted], [redacted], [redacted], [redacted] Let's take action against him.
Reported by GetHuman4105718 on सोमवार, १६ दिसम्बर २०१९, शाम ६:३३ बजे
I recently discovered that my husband, Nickolas Gaiski, was cheating on me in September [redacted]. He has given me his consent to recover his deleted dating apps, which you can confirm with him directly. You can reach him at [redacted] or [redacted] He used his Facebook for login purposes. While he denies chatting with anyone, I am seeking any available information to provide to my lawyer as he is currently resisting divorce proceedings. If needed, I can provide my lawyer's information. Despite his Facebook profile indicating it was created in [redacted], the app itself does not provide much useful information. Thank you for your assistance.
Reported by GetHuman-taylarbu on बुधवार, १८ दिसम्बर २०१९, शाम ७:०३ बजे
I want to inform everyone about a concerning individual named Greg V. He frequents numerous dating websites and often does not post a picture. We have identified him on Match and Meetville, where he has both genuine and fake accounts. This 39-year-old man, who has a 16-year-old daughter and a 21-year-old son, is manipulative. He pretends to be sweet and shy, narrates tales about his past relationships, and gains sympathy from his targets. He primarily targets women aged 18-25. Greg engages in sexting, requests photos, and sends misleading pictures of himself while concealing his true identity and age. He is a sex addict who utilizes dating sites, chat rooms, video chat apps, and texting apps to communicate with women. If you encounter someone matching this description, please be cautious. Greg's real name is Gregory V., and we have discovered that he works at Big Number One Motor Sports in Homewood, Alabama, and resides in Adamsville, Alabama. One of his phone numbers is [redacted], and he uses emails such as [redacted], [redacted], [redacted], and [redacted].
Reported by GetHuman4127325 on शुक्रवार, २० दिसम्बर २०१९, दोपहर १२:५७ बजे
I enrolled in BumbleBoost for $9.99 weekly around May or June. I used a different phone number to access that account before losing the old phone (a Samsung). I now have a new Apple iPhone with a new number. Despite not using the app since June, I am still being charged. Without access to the old phone's account information, I can't cancel the subscription. I am seeking resolution from Bumble to cancel the subscription and potentially receive a refund for the charges amassed since then, which have already caused significant financial loss. I have tried to address this issue through email with no success.
Reported by GetHuman-vandalb on गुरूवार, २६ दिसम्बर २०१९, रात १:३७ बजे
Hello, my name is Samantha Roye. I am reaching out because my older brother, Brandon Roye, who is 19 years old, uses your app. Brandon has Kallmann syndrome, which causes him to look younger than his actual age, and he is undergoing testosterone treatment for this condition. Unfortunately, his Bumble account was recently deactivated due to not appearing 18 years old, which has greatly affected him. I believe it is unfair that his account was disabled without consideration for his medical condition. I respectfully request that his account be reinstated and recommend implementing a process to prevent similar situations in the future to avoid exclusion and distress for individuals with medical conditions like his.
Reported by GetHuman4157364 on शुक्रवार, २७ दिसम्बर २०१९, रात ३:४० बजे