Binance Customer Service Issues

Hello, I am John W. I previously had an account with Bitferior, which I was informed was acquired by your company. Members of your team have been reaching out to me to assist with withdrawing funds from my account. Unfortunately, I am currently unable to access the page they directed me to, and they mentioned they will distribute the money to others if I don't act soon. My bitcoins are currently on Binance's exchange platform. I would like to transfer this 1.[redacted] BTC to ensure I don't miss out. Your help in handling this situation would be greatly appreciated, as I am in need of assistance for my family following my father's passing.

Hello, I am reaching out to request a personal phone call from the support team at BINANCE regarding my account that was opened years ago. In June [redacted], Mr. Tim Selzer from your company contacted me regarding my account balance. However, after sending a copy of the balance, I did not receive any further communication. I have been unsuccessful in attempting to reach anyone at the provided phone number (+41 22 [redacted]). Could someone please contact me again in regards to this matter? Thank you very much in advance! Sincerely, Markus H. Kösters (+49 [redacted])

I need help regarding a situation with my transactions on Binance through email. I initially received an order as an artist from the USA, and the sender transferred payment via Binance. However, I was informed by Binance that I needed to upgrade my account for a $[redacted] fee since I don't have a business account. The sender then paid the $[redacted], but later I was told I needed to deposit $[redacted] to meet the minimum transfer amount of $[redacted]. After depositing the $[redacted], I was asked to give back $[redacted] to the sender because they couldn't withdraw it. When I inquired about these requests, Binance informed me the sender's account was restricted, and I needed to pay the $[redacted] to release the funds. I am unsure if this is a scam and need advice on whether I should proceed with the $[redacted] payment.

Dear Concerned, I am writing to bring attention to an issue faced by myself, Hisham Fares, along with several friends regarding our Trust Wallet and Safe Pal accounts. We have all experienced unauthorized access to our wallets, with funds being stolen by a hacker who used the address 0x702fa3fcb2023dde11705ce957c58b91c99c436b on Monday, April 17, [redacted], at 6:32 P.M. Beirut time. I have enclosed a PDF file detailing the addresses of our wallets and the amounts stolen. It is crucial to note that the same address remains active to this day. An image providing evidence of the latest transactions dated April 26, [redacted], is also included for your review. We kindly request your assistance in providing us with comprehensive information regarding the identification of this address. Thank you, Hisham F.

I am Donald T., the account holder facing an issue with the security settings. While trying to add a pen to the login procedure, I encountered a problem. Despite assuming I added it successfully, my fiance discovered that the account was locked when she tried to log in. Following support's advice, we changed the password, but it made no difference. Restoring the password didn't help either. The only alterations made were when I attempted to add the pen. I request prompt assistance to unlock my account.

Hello, I recently made a deposit to my Binance account from FNB without realizing that Binance had temporarily suspended its EFT function. Despite following the instructions from the 24/7 Binance BOT to request a refund, it has now been over 10 days with no resolution. I submitted two bank transfer appeals on the Binance website with all the required documents, but unfortunately, both were rejected. My bank is unable to assist me in retrieving the funds from Binance, and I am struggling to reach a real person for help. Please, can someone assist me with this matter?

Hello, I used my Visa debit card to purchase $[redacted] worth of USDt. I withdrew them to the recipient address through Crypto, the transaction was completed but the funds did not reach the recipient. I am inquiring about why the withdrawal transaction was completed but did not actually arrive at the recipient address. Some suggest it might be due to a weak signal in my country or issues with the Blockchain. They mentioned that the payment must be resent until it reaches the recipient's address, and the initial amount will be refunded promptly. I had two transactions: the first was $[redacted] and the second was $[redacted], both were successful in reaching the recipient's address.

Dear Members, I am reaching out to share a distressing situation I am currently facing. On February 28, [redacted], I fell victim to Epikinvest24, which led to the loss of my savings due to the actions of one of its employees. The employee manipulated me into taking a significant loan, misused my funds, and disappeared after the money was gone. Despite my efforts to seek assistance online, most companies demanded upfront payments without guaranteeing the return of my €14,[redacted]. I eventually paid €[redacted] to a company for help but have not received any of my money back. Subsequently, I have faced additional financial obligations as a result of being deceived by individuals affiliated with Blockchain, Revolut, and Binance. I possess evidence of these events but am unsure how to proceed in recovering my funds. If you are unable to assist, I would greatly appreciate guidance on finding a company specialized in addressing such matters. Thank you for your attention to my situation. Warm regards - L.Z.

Hello, I would like to report an incident involving fraudulent activity resulting in the loss of funds. Yesterday, as I was attempting to make a purchase on Amazon, a pop-up window appeared offering a cheaper option for the item. Upon clicking the link, I was redirected to a WhatsApp chat where I was solicited to invest money in online sales to earn commissions. During the process, whenever I lacked sufficient funds on the website to complete purchases, I was instructed to transfer money from Binance. I was unable to withdraw any funds midway through the transactions and was pressured to keep adding money to cover the costs. Should you need further details, please respond to this email or reach me at +[redacted]3. Thank you, S.P. Sent from Mail for Windows

Hello! I have a Binance account and I am trying to withdraw money to my VISA card. However, my card is from a Norwegian bank, which seems to be causing issues. I keep getting an error message that says "Issuing country not supported" with the code "RC000007." Is there a way for me to transfer the money back to my VISA card? Do I need to take any specific steps beforehand? Thank you, Vegard

I invested €[redacted] in cryptocurrency through a supposed Binance agent without having a Binance account. After purchasing Bitcoin in a trust app and sending it to a trading address that was claimed to be Binance's, I was assured of significant returns. However, upon requesting a payout, I was asked to pay an additional €[redacted] as a withdrawal fee, which I reluctantly did. To my dismay, I was then asked to pay another €[redacted] for a delivery fee through PayPal to an alleged Binance employee's Google email address. Despite following all instructions provided by the purported agent, the money did not reach the intended recipient at the Google mail address.

I encountered an issue with a person claiming to be a trading advisor for Binance. While interested in trading, he guided me through creating a Binance account and instructed me to send R500 to start. He promised profits within 24 hours. Later, he requested R1000 for the profits to be released, followed by a demand for R3000. I am now suspicious of his intentions and feel like I am being scammed. Why am I asked to send money before receiving any profits?

Hello, I am currently in contact with a company regarding a chargeback to recover the money I was scammed. They have informed me that the recovered funds have been forwarded to Binance for them to refund me. However, I received an email from Binance stating that the money is frozen and I need to pay €[redacted] for them to release it. I am hesitant as the email seems suspicious with the incorrect spelling of "Binance" as "Blnance." Is it possible that Binance would have an email address with such a mistake?

Hello, my name is Leon Walker. I recently mined 1.[redacted] BTC and requested to cash them out. However, the mining company JSC-Btc informed me that they are transferring my bitcoins to Binance. Being a Texas resident, I am unable to trade on Binance. I am concerned that they may be holding my coins and potentially distributing them among other customers. I did not agree to have my bitcoins sent to Binance; I prefer them to be sent to Coinbase instead.

I have been deceived by a scam. They instructed me to invest funds, which I did. However, they are now requesting additional payments before releasing my invested money. I am seeking assistance in retrieving the funds I have already invested. I possess the information of the individuals I communicated with. After consulting my bank, they suggested reaching out to Binance, but I am unsure how to proceed. My ultimate goal is to recover my invested funds as my entire savings have been depleted by these fraudulent individuals.

I recently completed a Bitcoin transaction to my friend via Bifinance on 8/3/23. However, although the transaction was successful on my end, my friend is facing difficulties accessing the funds. Bifinance has claimed that the funds are not available despite my friend's multiple attempts to access them. We have exchanged 4 emails regarding this issue, and the problem persists. I have the BTC address for the transaction. Any assistance would be greatly appreciated.

In the Binanace pool, the average Th/s provided by Binance is consistently lower than what the miners are reporting. I've noticed this as well when I set up a single miner and found my hashrate to be 54 Th/s while Binance indicates 44 Th/s over a 24-hour period. Has anyone else experienced this situation or suspects potential fraud on Binance's part? Additionally, it's worth mentioning that their chat support is currently unresponsive. Thank you.

I fell victim to a scam involving an Amazon app named [redacted].newmall.life. They lured me in with promises of commissions for completing tasks, but then slyly asked for more USDT as the tasks progressed. The individual behind this deception can be reached via WhatsApp at +[redacted]46. Their recharge wallet address is TACX47RrBcqTAXamY1NiHbaJppnqwXjoVH. Be cautious of this fraudulent scheme.

Urgent Refund Request Regarding Financial Fraud I am contacting you from India to urgently address a serious issue with a company named MTFE, which has been engaged in fraudulent activities globally. It is crucial to stop MTFE as they are unlawfully accessing and transferring funds across five accounts, including the following wallet addresses: TJDENsfBJs4RFETt1X1W8wMDc8M5XnJhCe, TV6MuMXfmLbBqPZvBHdFsDnQeVfnmiuSi, TAzsQ9G×8eqFNFSKbeXrbi45CuVPHzA8wr, TQrY8tryqs}VCYS3MFbtffiPp2ccyn4STm, TNXoiAJ3dct8Fjg4M9fkLFh9S2v9TXc32G. It is imperative to freeze these accounts to prevent further harm. Your prompt action can help safeguard people worldwide from such fraudulent activities.

I participated in an airdrop promoted on Twitter by @airdropss and got accepted. After logging into my Trust Wallet, I noticed $3,[redacted] worth of various coins were missing. I reached out to inquire about my coins, and they informed me I needed to pay a $[redacted] transaction fee to recover my coins and the airdrop. I questioned if I could just retrieve my wallet coins without paying the fee, but they insisted on the $[redacted] payment. Now, I am considering contacting Binance because the airdrop was related to Tether through their platform to see if I can recover my coins.