Beats Customer Service Issues

Hello, my name is Jenny Kraus. I received Beats3 headphones as a Christmas gift in December [redacted]. After only 7 months of use without any problems, they stopped charging suddenly. I have attempted to charge them and also tried holding down the power and volume buttons together, but with no success. I am seeking assistance to either fix them or obtain a new pair. I am hopeful this issue can be resolved easily. Thank you in advance for your help.

Hello Beats, I received a gift of PowerBeats3 wireless earphones from my brother in Boston, Massachusetts, which I have been using in India. The earphones were working well for 2 months until they started disconnecting from Bluetooth after a few minutes of connection. Despite trying to reset them multiple times, the issue persists. I reached out to my brother, but he mentioned high shipping costs to send them back to the USA. I am facing a dilemma as I really like the earphones and have been unable to find a local service center. Unfortunately, I am unable to send them back to the USA due to shipping expenses. Only used for 2 months, I am disappointed about missing out on using my PowerBeats3 wireless earphones. Any assistance would be greatly appreciated. Thank you.

Hi, I am currently purchasing a Keanu Reeves Regular Fan Card and I want to ensure it's a legitimate transaction due to previous experiences with scammers. Can you confirm if you sell fan cards for actors like him? My name is Dora Hilgart, and I can be reached at [redacted] or [redacted]. I made a $[redacted] payment recently on Thursday and need to verify if it was received, along with the $[redacted] sent earlier. Please confirm the receipt for my peace of mind. I've faced scams before, so prompt communication is crucial. If all is well, the next payment will follow in about 3 weeks, unless a letter with my refund is on its way. I'll settle the payment once I have the confirmation. Thank you, Dora Hilgart.