BankMobile Vibe Customer Service Issues

I recently discovered unauthorized charges on my checking account totaling $1,[redacted].00. I urgently need assistance with this matter. I can be reached at [redacted]. Please provide a direct phone number to speak with a representative, not a recording. My name is S. Larson and you can contact me at [redacted] It seems like my account has been compromised, and I would appreciate your prompt attention to this issue. Thank you.

My ex-girlfriend, Vanessa Price, changed all my personal information including my card details and passwords last November. I have been unable to access my accounts since then. I am trying to log into my bank's mobile app and verify if I received payments for school disbursements. The payments were supposed to go to my old Green Dot card, which should have been deactivated due to theft. However, I only received the last two payments. I suspect Vanessa may have used the funds. I need guidance on how to press charges or recover the missing funds.

I have discovered fraudulent charges on my ATM and have not received my requested refund while the dispute is ongoing. The dispute was filed on 8/31/[redacted], today is 9/09/[redacted], and I have two additional disputes from 9/01/[redacted] to be submitted on 09/10/[redacted]. Unfortunately, I have not yet resolved the issue or received the $[redacted].95 owed to me. I've been experiencing fraud since opening my account, receiving only my Social Security benefits with unauthorized individuals linked to my account. As someone not currently attending school, I rely on these direct deposits. I feel like I've been targeted by criminals who have been taking advantage of me since before I was born. I demand that the bank follow its procedures and protect me from identity theft. Unauthorized access to my personal and confidential information needs to stop immediately.

Hello, I am a student with the ID number [redacted]0. My school code is [redacted], and my admin advisor is Gwen Lamar. I have encountered an issue with receiving my stipend. The school mistakenly did not submit the necessary form, causing a delay in my refund. I am trying to have full control over where my school funds are sent to ensure I can continue my education smoothly. Despite my uncle's account being recommended to me for receiving funds, there have been complications. Please assist me in resolving this matter promptly so that I can pursue my studies without any further hindrance. Thank you for your attention to this matter. You can contact me at [redacted] if needed.

Hello, I need to update my address on file as it doesn't reflect my current one. Unfortunately, I am unsure of my account login details. This is causing me stress as refund dates are approaching. Any assistance in updating my address or retrieving my account information would be greatly appreciated. I have my identification documents ready in case verification is necessary, as I recently did this for MJC. Thank you.

Good morning, I am having trouble logging into my Vibe account. I need to update how my school reimbursement is distributed. I attempted to log in with my school email but did not receive a verification code. When I tried with my personal email, it said it was not registered. School Email: [redacted] Personal Email: [redacted] Phone Number: [redacted] I would appreciate your assistance in accessing my account. Thank you!

I am having trouble logging into my mobile banking account because I forgot both my password and security questions. Despite numerous attempts to reset my password, the new one provided does not work. This is frustrating as I need access to my account to receive a student loan for purchasing college books. I tried adding my cell phone number for a text passcode, but it seems to not be linked to my account. I am unable to proceed with the password reset process and need assistance to resolve this issue promptly.

Today, I contacted Bank Mobile to inform them about an expected refund from Walmart. I experienced long wait times of over 30 minutes and then 25 minutes before they closed, which was frustrating. I am concerned because the refund issued by Walmart hasn't shown up in my account yet. I am eager to understand why there's a delay in applying the credit and how long it will take for the bank to process it. I am in a tight financial situation and cannot afford to wait as others might. I'm in urgent need of the money and hope for a speedy resolution to this matter.

I attempted to log into my Bank Mobile Vibe account but mistakenly entered the wrong password multiple times. Consequently, my account has been suspended for security reasons due to too many incorrect password attempts. I no longer have access to my phone, which is broken, so I am using my tablet which cannot make calls. This prevents me from contacting customer service for assistance. I am hoping to chat with someone to resolve the issue as I am expecting my college funds soon. I am concerned the account suspension may have caused an issue with receiving my money.

I forgot my password, and after contacting four representatives, they all sent me the same link stating that I had successfully reset it, which is not true. The security questions did not recognize my answers, and despite being promised a temporary password, I have not received it yet to log into BankMobile. With school starting in two days, I need assistance promptly. Thank you.

I need help resetting my Bank Mobile account and updating my current address, phone number, email address, and last name. The last time I used Bank Mobile was in [redacted]. It's now [redacted] and all my old information is still on file. I can't recall any of it to access my Bank Mobile Vibe account and select a refund preference for my financial aid, which I haven't received yet. Everyone else seems to have received their money, but I'm unable to log into my Bank Mobile account until it's reset with my current details. I've attempted to call for assistance with no success, so I'm reaching out here. Thank you.

Hello Bank, I hope this message finds you well. I wanted to inform you that I have come across some unauthorized transactions on my account. This has caused me some worry, and I am seeking your help in addressing this matter. I have already taken precautions to safeguard my account, but I believe it is important to notify you too. I would appreciate your guidance on any further steps to be taken and how we can collaborate to resolve this issue. Thank you for your prompt attention to this concern.

I recently had a fraudulent charge on my bankmobile card, which led to its cancellation. I contacted customer service to request a new card, but was informed that they do not issue or send out new cards over the phone and directed me to complete the process online. However, when I tried to request a new card online, the website stated that new cards cannot be requested online and that I need to call customer service. I have been attempting to reach customer service for the past two days, but have been unable to speak to a real person. I have been on hold indefinitely and this situation has prevented me from accessing my funds.

I attempted to pay for serving my landlord with a small claims court summons. When I contacted the company, they required my credit card for identification purposes. Even though no charges were supposed to occur unless I proceeded with their services, they explained that they couldn't serve the landlord due to the different states involved (me in Washington and the landlord in Oregon). I requested a refund as they still charged me $84. They assured me a refund was processed, however, I have yet to see it reflected in my account. I also did not provide authorization for the $84 charge.

Hello, I am a student at Clark College who began studying in September [redacted] and was awarded a scholarship. I have been informed by the college that there is unused scholarship funds that can be returned to me. After reviewing your bank's information, I intended to open an account and transfer the remaining funds. However, I encountered a problem during the tax confirmation process as the system kept showing an error. Additionally, I am unable to access my bank account as the system is requesting email confirmation, but I face an error when entering my email address. I have decided against opening an account with your bank and would like assistance in returning the remaining scholarship funds to a different card. Thank you, D.M.

I visited Sheets in Huntington, WV recently and encountered an issue with the ATM. While using it, the power flickered off just as my money was about to be dispensed, resulting in the machine resetting and not releasing my $20. After speaking with the manager, I obtained the ATM's contact information, but they directed me back to my bank. This missing $20 is crucial to me, as it was my last bit of cash. My email for the account is [redacted] My name is Eric Parsley, and the last 4 digits of my social security number are [redacted].

I encountered difficulty with my school and BankMobile account passwords. While I successfully accessed my school account, I faced challenges with my BankMobile login. Despite attempting to reset my password using my phone number, it was not recognized. Furthermore, when providing correct answers to my security questions, they were not accepted. Consequently, my BankMobile account has been suspended. I have been unsuccessful in seeking assistance through the provided contact numbers on the website and my card. Additionally, I noticed an anomaly where my card number was not recognized when entered.

I recently reset my account due to too many password attempts. However, after the reset, I was unable to answer the security questions, which caused the account to lock again. I need assistance accessing my account as the security answers are not working for any of the questions. Please contact me at [redacted] or email me at [redacted] at your earliest convenience. Thank you.

I need assistance logging into my account. I remember some of the previous passwords before the one I changed in March, but I can't access it despite trying everything. It would be great if someone could call me to verify my identity over the phone by answering security questions. I urgently need to check my balance, review transactions, and update my profile. Please contact me at [redacted]. Thank you.

My account got suspended, and I can't login. I use the mobile app, but it says the login is suspended for security reasons. This confuses me as I use the correct email, password, and even fingerprint login. The system also won't let me reset my password due to 'too many failed attempts.' Can someone please assist me with this? Thank you.