Bank of America Customer Service Issues

Archive 47

The following are issues that customers reported to GetHuman about Bank of America customer service, archive #47. It includes a selection of 4 issue(s) reported November 16, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I received this email from "Bank of America Login" with a shared item titled "Online Account ID is Under Review For Unauthorized Logon.pdf." The email suggests blocking the sender if I do not wish to receive files from them. The message states that I received the email because [redacted] shared a file or folder with me on Google Drive.
Reported by GetHuman-renshima on Thursday, November 16, 2023 7:13 PM
[NOTICE TO AGENT IS NOTICE TO PRINCIPLE NOTICE TO PRINCIPLE IS NOTICE TO AGENT WITH ALL HEIRS AND ASSIGNS] 12/06/[redacted] Emergency Public / Private Notice for Violation of Contract and Fiduciary Duty. Seeking remedy and relief for breaches committed by Bank of America as outlined in various legal acts. Requesting transfer of specific funds to address urgent needs. Contact information provided for resolution. Thank you.
Reported by GetHuman8708788 on Thursday, December 7, 2023 1:36 AM
I want to notify you that on September 21, [redacted], I received an email from Bank of America stating the suspension of the Zelle service and requesting my personal information within 24 hours to prevent this action. Unfortunately, I couldn't access the message promptly due to health reasons. Following the deadline, my card faced restrictions for security measures. I kindly request a review of this situation to provide the necessary information. I apologize for the delay and look forward to resolving this matter with your assistance. Thank you for your understanding. Sincerely, S.A. PS: I have complete trust in your bank.
Reported by GetHuman-saadkadd on Friday, January 12, 2024 9:59 PM
Hello, I recently received an email purporting to be from Bank of America regarding a payment from BITFINEX TRADERS for my investment profit payout. The email requests a fee of $[redacted] for licenses and technical wages, emphasizing the importance of paying this amount promptly to avoid the suspension of my accounts. They also mention the need for VAT/TAX verification. The email instructs me to convert the funds from USD to ZAMBIA KWACHA. It includes warnings about potential cyber threats and emphasizes the importance of complying with the instructions. I'm seeking advice on the authenticity of this communication. Please see the revised message for more details and let me know your thoughts. Thank you.
Reported by GetHuman-hetromu on Thursday, February 15, 2024 12:27 PM

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