USAA Investment Management Customer Service

Phone Number & Contact Info

USAA Investment Management's Best Phone Number

800-531-8448
Toll-free·Calls Customer Service·Most popular USAA Investment Management number
Free tools for easier calling
Q:

How do I talk to a live human at USAA Investment Management?

A:Press 1 at the first menu for non-member, next you must choose one of the provided options. Our free phone can also navigate phone menus to get a live human at USAA Investment Management for you.
Q:

Does USAA Investment Management offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Tuesday, and the shortest are on Monday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for USAA Investment Management below.

Let us call and talk to USAA Investment Management for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this USAA Investment Management phone number to document the phone system.
Here is how our research team describes the way the USAA Investment Management phone system greets you: Enter your USAA or social security number. If you are not a member, press 1.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 at the first menu for non-member, next you must choose one of the provided options.

What are the hours and when should I call?

USAA Investment Management operates the call center for this 800-531-8448 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 10 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the USAA Investment Management call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this USAA Investment Management phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like USAA Investment Management staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call USAA Investment Management is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 10 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call USAA Investment Management

In summation, the best day to call USAA Investment Management is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that USAA Investment Management staffs the call center well on Thursday.

Why Customers Call USAA Investment Management

If you have time to do a bit of reading before you call USAA Investment Management, we recommend you read over some of our problem-specific articles.

What types of investment options does USAA Investment Management offer?

USAA Investment Management offers a diverse range of investment options to meet the unique needs and goals of its clients. These options include stocks, bonds, mutual funds, exchange-traded funds (ETFs), and managed portfolios. USAA Investment Management provides access to a wide variety of asset classes, allowing clients to create a diversified portfolio suited to their risk tolerance and investment objectives. Whether seeking long-term growth, income generation, or capital preservation, USAA Investment Management offers a comprehensive selection of investment products designed to help clients achieve their financial goals. With a rigorous approach to research, analysis, and risk management, USAA Investment Management aims to provide quality investment options that align with client needs and deliver potential returns over the long term.

What are the fees associated with USAA investment accounts?

The fees associated with USAA investment accounts vary depending on the specific type of account and investment products chosen. USAA offers a range of investment options such as mutual funds, individual stocks and bonds, as well as managed portfolios. Generally, these investment products have associated expense ratios and other fees, which may include brokerage fees, transaction fees, and advisory fees. The expense ratios typically cover the costs of managing and operating the investment funds. It is important to thoroughly review the prospectus or offering documents for each investment product to understand all applicable fees. Additionally, some accounts may have minimum investment requirements or maintenance fees. USAA strives to provide transparent information about these fees to help investors make informed decisions.

What investment tools and resources does USAA provide?

USAA Investment Management offers a comprehensive range of investment tools and resources to help clients achieve their financial goals. These include a suite of online tools such as portfolio analysis, asset allocation guidance, and retirement calculators, enabling customers to make informed investment decisions. Additionally, USAA provides access to a wide range of investment products, including mutual funds, exchange-traded funds (ETFs), and managed portfolios. Clients can also access a vast library of educational resources, which includes articles, videos, and webinars on various investment topics. Moreover, USAA offers personalized investment advice through licensed financial advisors who can provide tailored recommendations based on individual goals and risk tolerance. With these tools and resources, USAA empowers customers to navigate the complex world of investment and build a strong financial future.

Top USAA Investment Management customer service problems

Click the link above to get answers to just about any USAA Investment Management customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call USAA Investment Management is extracted from issues that customers have reported to GetHuman.
USAA Investment Management issues reported to GetHuman

More USAA Investment Management Customer Service Contacts

There are of course other ways to contact USAA Investment Management customer service besides the phone. Below we list the best ones, by medium.

USAA Investment Management Customer Help Desk / Web Support

usaa.com - Customer Service
Online customer service support
As a last, sometimes only, resort- USAA Investment Management customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is USAA Investment Management's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a USAA Investment Management agent. This phone number is USAA Investment Management's best phone number because 60 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-531-8448 include and other customer service issues. Rather than trying to call USAA Investment Management first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, USAA Investment Management has 1 phone number. It's not always clear what is the best way to talk to USAA Investment Management representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for USAA Investment Management. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like USAA Investment Management. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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