The Cleveland Clinic Customer Service

Phone Number & Contact Info

The Cleveland Clinic's Best Phone Number

800-223-2273
Toll-free·Calls Customer Service·Most popular The Cleveland Clinic number
Free tools for easier calling
Q:

How do I talk to a live human at The Cleveland Clinic?

A:Don't press anything, just hold on the line for a representative. Our free phone can also navigate phone menus to get a live human at The Cleveland Clinic for you.
Q:

Does The Cleveland Clinic offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Monday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for The Cleveland Clinic below.

Let us call and talk to The Cleveland Clinic for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this The Cleveland Clinic phone number to document the phone system.
Here is how our research team describes the way the The Cleveland Clinic phone system greets you: Thank you for calling the Cleveland Clinic. If you're calling to schedule or cancel an appointment, please press 1. Otherwise, hold for the next available operator.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold on the line for a representative.

What are the hours and when should I call?

The Cleveland Clinic operates the call center for this 800-223-2273 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 74 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the The Cleveland Clinic call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Cleveland Clinic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Cleveland Clinic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call The Cleveland Clinic is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 74 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call The Cleveland Clinic

In summation, the best day to call The Cleveland Clinic is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Cleveland Clinic staffs the call center well on Tuesday.

Why Customers Call The Cleveland Clinic

Below is a sample of recent calls to The Cleveland Clinic, and their purpose. Are any of these similar to the reason you are trying to call?
Prescription not received: "I just called the pharmacy and it hasn't been called in."
- From a call lasting 2m 3s , Oct 11, 2024 9:01 PM
Information about why customers call The Cleveland Clinic is extracted from issues that customers have reported to GetHuman.
The Cleveland Clinic issues reported to GetHuman

Conclusion and closing notes

This is The Cleveland Clinic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Cleveland Clinic agent. This phone number is The Cleveland Clinic's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-223-2273 include and other customer service issues. Rather than trying to call The Cleveland Clinic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, The Cleveland Clinic has 1 phone number. It's not always clear what is the best way to talk to The Cleveland Clinic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for The Cleveland Clinic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Cleveland Clinic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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