A:Not at this number; hours here are Mon-Fri 10am-9pm, Sat 10am-8pm CT, Sun 11am-6pm CT.The least busy day is Tuesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Slumberland below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Slumberland phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
Below are some clips we've found from Slumberland's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Slumberland. If you'd like to talk to a sales associate to shop or place an order by phone or have a question regarding an existing order, please press one.
If you are having difficulties on slumberland dot com or for all other issues, please press two.
Thank you for calling Summerland Furniture. All of our associates are currently assisting other customers.
We'll be with you shortly."
Excerpt from a call with Slumberland
Wednesday, March 27, 2024 5:29 PM
They may ask you to enter information with the dial pad
"Thank you for calling Slumberland. If you'd like to talk to a sales associate to shop or place an order by phone or a question regarding an existing order, please press one.
If you are having difficulties on slumberland dot com, or for all other issues, please press two.
Are you still there? Please enter your five digit ZIP code followed by the pound sign, and you will be connected to a sales associate familiar with your area."
Excerpt from a call with Slumberland
Saturday, August 17, 2024 11:28 AM
The first phone menu
"Thank you for calling Slumberland. If you'd like to talk to a sales associate to shop or place an order by phone or a question regarding an existing order, please press one.
If you are having difficulties on slumberland dot com, or for all other issues, please press two."
Excerpt from a call with Slumberland
Saturday, August 17, 2024 11:28 AM
What are the hours and when should I call?
Slumberland operates the call center for this 888-957-5862 phone number Mon-Fri 10am-9pm, Sat 10am-8pm CT, Sun 11am-6pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Slumberland call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Slumberland phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Slumberland staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Slumberland is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Slumberland is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Slumberland staffs the call center well on Tuesday.
Why Customers Call Slumberland
Below is a sample of recent calls to Slumberland, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking warranty claim status: "I'm trying to find a phone number to reach out about the warranty claim for our couch cushion."
- From a call lasting 6m 21s , Mar 27, 2024 5:29 PM
More Slumberland Customer Service Contacts
There are of course other ways to contact Slumberland customer service besides the phone. Below we list the best ones, by medium.
Slumberland Customer Service on Facebook / Messenger
Use this link to connect with customer service through Facebook
Some customer service teams, like that of Slumberland, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
As a last, sometimes only, resort- Slumberland customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Slumberland's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Slumberland agent. This phone number is Slumberland's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-957-5862 include and other customer service issues. Rather than trying to call Slumberland first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook. In total, Slumberland has 1 phone number. It's not always clear what is the best way to talk to Slumberland representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Slumberland. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Slumberland. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.