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SKLZ Customer Service

Phone Number & Contact Info

SKLZ's Best Phone Number

877-225-7275
Toll-free·Calls Customer Service·Most popular SKLZ number
Free tools for easier calling
Q:

How do I talk to a live human at SKLZ?

A:Must choose an option 1-5. Our free phone can also navigate phone menus to get a live human at SKLZ for you.
Q:

Does SKLZ offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Tuesday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for SKLZ below.

Let us call and talk to SKLZ for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this SKLZ phone number to document the phone system.
Here is how our research team describes the way the SKLZ phone system greets you: If you know your party's extension, you may dial it at any time. If you are a consumer calling for product assistance, please press 1. If you are a retailer calling for customer support, please press 2. For questions about your bill or to make a payment on your account, please press 4 to leave a message.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-5.
Below are some clips we've found from SKLZ's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Implus. If you know your party's extension, you may dial it at any time. If you are a consumer calling for product assistance, please press one. If you are a retailer calling for customer support or place an order Thank you for calling Mplus Consumer Care. To better assist all customers, our consumer care team will be operating on a new phone schedule nine AM to four PM Eastern Standard Time, Monday through Thursday. Due to volume, wait times are longer than normal. Please leave a voice mail, submit your inquiry via our brand site contact us page, email us at help at four m plus dot com, or stay on the line, and we'll be with you as soon as possible. While I try to connect you."
Excerpt from a call with SKLZ
Thursday, March 14, 2024 5:36 PM

The first phone menu

"Thank you for calling Implus. If you know your party's extension, you may dial it at any time. To speak with accounts payable, press five.
If you are a consumer calling for product assistance, please press one.
If you are a retailer calling for customer support or to place an order, please press two."
Excerpt from a call with SKLZ
Tuesday, April 2, 2024 6:48 PM

What are the hours and when should I call?

SKLZ operates the call center for this 877-225-7275 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 71 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the SKLZ call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SKLZ phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SKLZ staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call SKLZ is Tuesday. The most busy day to call is Thursday, which averages 156% more phone calls by comparison. Again, this is based on a sample of 71 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Quietest
Wed
Thu
Busiest
Fri

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call SKLZ

In summation, the best day to call SKLZ is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that SKLZ staffs the call center well on Tuesday.

Why Customers Call SKLZ

Below is a sample of recent calls to SKLZ, and their purpose. Are any of these similar to the reason you are trying to call?
Troubleshooting Bullet ball: "How do you know when it's ready to take your radar for pitching speed?"
- From a call lasting 5m 10s , Mar 14, 2024 5:36 PM
Information about why customers call SKLZ is extracted from issues that customers have reported to GetHuman.
SKLZ issues reported to GetHuman

More SKLZ Customer Service Contacts

There are of course other ways to contact SKLZ customer service besides the phone. Below we list the best ones, by medium.

SKLZ Customer Email Addresses

customerservice@sklz.com - Customer Service
Use this address to email them for help
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and SKLZ will reply our your email.

Conclusion and closing notes

This is SKLZ's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a SKLZ agent. This phone number is SKLZ's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-225-7275 include and other customer service issues. Rather than trying to call SKLZ first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, SKLZ has 1 phone number. It's not always clear what is the best way to talk to SKLZ representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for SKLZ. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like SKLZ. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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