A:Calling this Porter Airlines number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Porter Airlines for you.
Q:
Does Porter Airlines offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 5:30am-11pm, Sat-Sun 6am-10pm EST.The least busy day is Saturday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Porter Airlines below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Porter Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Porter Airlines number should go right to a real human being
Below are some clips we've found from Porter Airlines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome aboard border
Your time is important to us.
And we want to help you as quickly as possible. Most questions can be answered without waiting on hold.
Our website and mobile app offer twenty four seven self-service options.
You can change or cancel your booking, check your flight status, and get answers to common questions.
To get started, do you have an existing booking with us?
Did you know that you can make your booking faster and conveniently on our website?
If you have any questions or need assistance while booking online, our agents can walk you through the online booking process.
Thank you for waiting. An agent will be with you soon.
This call will be recorded for quality and training purposes.
After speaking to the agent, please stay on the line for one question survey."
Excerpt from a call with Porter Airlines
Tuesday, January 23, 2024 6:21 AM
They may ask your reason for calling (instead of a menu)
"Welcome aboard Porter Airlines.
Your time is important to us, and we want to help you as quickly as possible.
Most questions can be answered without waiting on hold.
Our website and mobile app offer twenty four seven self-service options.
You can change or cancel your booking, check your flight status, and get answers to common questions.
To get started, do you have an existing booking with us?
Thank you for letting us know.
How can we help you today?"
Excerpt from a call with Porter Airlines
Friday, May 17, 2024 11:43 PM
They may ask you to say or enter information
"Are you scheduled to fly within twenty four hours?
Do you have your confirmation number with you?
What is your confirmation number?
Please confirm your please confirm your confirmation number is m one two m If that's correct, you can say yes."
Excerpt from a call with Porter Airlines
Monday, January 8, 2024 2:24 AM
In fact, much of this information on this page is superfluous because this Porter Airlines phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Porter Airlines operates the call center for this 888-619-8622 phone number Mon-Fri 5:30am-11pm, Sat-Sun 6am-10pm ET.The short answer is that you should call on a Saturday.This observation and the following section are based on analysis of a sample set of 646 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Porter Airlines call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Porter Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Porter Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Porter Airlines is Saturday.The most busy day to call is Monday, which averages 86% more phone calls by comparison.Again, this is based on a sample of 646 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Saturday.The longest wait in the queue on average occurs on Monday, which is 1007% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
In summation, the best day to call Porter Airlines is Saturday.In this case, it's a no-brainer. Saturday is not only the least busy day for calling this Porter Airlines number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Porter Airlines
If you have time to do a bit of reading before you call Porter Airlines, we recommend you read over some of our problem-specific articles.
Porter Airlines is a Canadian regional airline offering flights within North America. Established in 2006, Porter Airlines is known for providing affordable and convenient air travel to various destinations in Canada and the United States. With its main base in Billy Bishop Toronto City Airport, Porter Airlines operates a fleet of modern and comfortable aircrafts, offering passengers a premium travel experience. They prioritize customer satisfaction, offering complimentary in-flight amenities, such as snacks, beverages, and access to lounges. Porter Airlines strives to provide reliable service, ensuring on-time departures and arrivals. With its commitment to safety, convenience, and exceptional passenger service, Porter Airlines aims to provide a unique and enjoyable travel experience for all of its customers.
Porter Airlines offers flights to various destinations in the United States and Canada. In the United States, you can fly with Porter Airlines to cities such as Boston, Chicago, Myrtle Beach, and Orlando. In Canada, the airline provides flights to popular destinations such as Toronto, Ottawa, Montreal, and Thunder Bay. Porter Airlines also offers seasonal flights to vacation spots like Mont-Tremblant, Quebec, and Stephenville, Newfoundland. With their growing network, they continuously expand their route map and aim to connect more cities in the future. Whether you are planning a business trip or a leisurely getaway, Porter Airlines offers a range of flight options to suit your needs and make your travel experience comfortable and convenient.
Porter Airlines has specific guidelines for baggage to ensure a smooth and efficient travel experience. Each passenger is allowed to bring one carry-on bag and one personal item on board. The carry-on bag must not exceed dimensions of 55 x 23 x 40 cm, including handles and wheels, and should easily fit in the overhead bin or under the seat. The personal item can be a purse, laptop bag, or small backpack that fits under the seat in front of you. Additionally, Porter offers generous checked baggage allowances based on fare type and destination. Generally, Economy and Standard passengers can check up to 23kg, while Flex and Firm passengers enjoy 28kg. It's essential to adhere to these guidelines to avoid any inconvenience during your journey with Porter Airlines.
Click the link above to get answers to just about any Porter Airlines customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Porter Airlines, and their purpose. Are any of these similar to the reason you are trying to call?
Request for ticket copy: "I need a copy of my ticket emailed again."
- From a call lasting 7m 34s , Nov 12, 2024 10:17 PM
Flight cancellation information: "What I wanna know is if I have to cancel that flight, what happens?"
- From a call lasting 6m 16s , Nov 10, 2024 1:43 AM
Information about why customers call Porter Airlines is extracted from issues that customers have reported to GetHuman.
This is Porter Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Porter Airlines agent. This phone number is Porter Airlines's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-619-8622 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Porter Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Porter Airlines has 1 phone number. It's not always clear what is the best way to talk to Porter Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Porter Airlines. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Porter Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.