Does Members 1st Federal Credit Union offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Wednesday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Members 1st Federal Credit Union below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Members 1st Federal Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Members 1st Federal Credit Union number should go right to a real human being
Below are some clips we've found from Members 1st Federal Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Members First customer service.
This call may be recorded even if transferred for quality and monitoring purposes.
We are aware that fraudsters are targeting consumers across our area with phone and text messages.
Please remember, we will never ask you to share your personal or account information by email, text, or phone unless you're calling us.
We appreciate your diligence and cooperation in helping us keep your personal information safe.
Please enter your member ID followed by the pound sign."
Excerpt from a call with Members 1st Federal Credit Union
Thursday, January 18, 2024 4:32 PM
In fact, much of this information on this page is superfluous because this Members 1st Federal Credit Union phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Members 1st Federal Credit Union operates the call center for this 800-237-7288 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 111 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Members 1st Federal Credit Union call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Members 1st Federal Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Members 1st Federal Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Members 1st Federal Credit Union is Wednesday.The most busy day to call is Friday.Again, this is based on a sample of 111 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call Members 1st Federal Credit Union
In summation, the best day to call Members 1st Federal Credit Union is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Members 1st Federal Credit Union staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Members 1st Federal Credit Union
If you have time to do a bit of reading before you call Members 1st Federal Credit Union, we recommend you read over some of our problem-specific articles.
Members 1st Federal Credit Union is a not-for-profit financial institution committed to serving its members' financial needs. As a member-owned cooperative, it aims to provide exceptional financial products and services. Members 1st offers a wide range of banking services, including checking and savings accounts, loans, mortgages, and credit cards. By joining Members 1st, individuals gain access to competitive rates, personalized service, and convenient online banking options. With a strong focus on the community, Members 1st actively supports local organizations and promotes financial literacy. With a commitment to the financial well-being of its members, Members 1st Federal Credit Union strives to be a trusted partner in helping individuals reach their financial goals.
Members 1st Federal Credit Union operates during convenient hours to best serve our members. Our branch hours from Monday to Wednesday are from 9:00 AM to 5:00 PM. On Thursdays and Fridays, we extend our hours to 6:00 PM to better accommodate our members' busy schedules. We also offer Saturday hours from 9:00 AM to 12:00 PM at select branches. Additionally, our online banking services are available 24/7, allowing members to manage their accounts at their convenience. Please note that these hours are subject to change during holidays, so we encourage members to check our website or contact their local branch for any updates. At Members 1st, we strive to provide flexible and accessible banking solutions for our valued members.
Members 1st Federal Credit Union offers a wide range of services to meet the financial needs of its members. From everyday banking services such as checking and savings accounts, to loan options including mortgages, auto loans, and personal loans, Members 1st is dedicated to providing comprehensive financial solutions. Members can access their accounts conveniently through online and mobile banking, making it easy to manage finances from anywhere. The credit union also offers various credit card options to suit different preferences and rewards programs. Additionally, Members 1st provides investment and retirement planning services, as well as insurance products to ensure the financial well-being of its members. With a focus on exceptional service and member satisfaction, Members 1st Federal Credit Union strives to be a trusted partner in its members' financial journeys.
Click the link above to get answers to just about any Members 1st Federal Credit Union customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Members 1st Federal Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Members 1st Federal Credit Union agent. This phone number is Members 1st Federal Credit Union's best phone number because 666 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-237-7288 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Members 1st Federal Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Members 1st Federal Credit Union has 1 phone number. It's not always clear what is the best way to talk to Members 1st Federal Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Members 1st Federal Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Members 1st Federal Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.