How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for IHG Rewards Club below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this IHG Rewards Club phone number to document the phone system.
Here is how our research team describes the way the IHG Rewards Club phone system greets you: Thank you for calling. To help us get you to the right person, please tell me why you're calling today?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative" until you are transferred.
Below are some clips we've found from IHG Rewards Club's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling IHG One Rewards.
To ensure high quality service, your conversation may be recorded.
Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information.
Press one to provide feedback about your experience with the two question survey at the end of this call.
Otherwise, press two or remain on the line.
To help us get you to the right person, please tell me why you're calling today."
Excerpt from a call with IHG Rewards Club
Monday, May 20, 2024 12:04 PM
They may ask you to enter information with the dial pad
"Is this related to making an IH hotel reservation?
Is this related to your Chase credit card?
Let's get you to someone who can help.
Thank you for your patience. Just a moment while I connect you with someone who can help.
This call will be monitored and recorded and your voice may be used for verification.
Welcome to IHG One rewards credit card services from Chase.
Please enter the last four digits of your credit card account number."
Excerpt from a call with IHG Rewards Club
Friday, March 8, 2024 4:55 AM
The first phone menu
"Thank you for calling IHG One Rewards.
To ensure high quality service, your conversation may be recorded.
Please see our privacy statement at I h g dot com slash privacy to understand how we use and protect information.
Press one to provide feedback about your experience with the two question survey at the end of this call.
Otherwise, press two or remain on the line."
Excerpt from a call with IHG Rewards Club
Monday, May 20, 2024 12:04 PM
What are the hours and when should I call?
IHG Rewards Club operates the call center for this 800-272-9273 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 697 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the IHG Rewards Club call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this IHG Rewards Club phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like IHG Rewards Club staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call IHG Rewards Club is Saturday.The most busy day to call is Friday, which averages 31% more phone calls by comparison.Again, this is based on a sample of 697 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
This is IHG Rewards Club's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a IHG Rewards Club agent. This phone number is IHG Rewards Club's best phone number because 5,352 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-272-9273 include and other customer service issues. Rather than trying to call IHG Rewards Club first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, IHG Rewards Club has 2 phone numbers. It's not always clear what is the best way to talk to IHG Rewards Club representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for IHG Rewards Club. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like IHG Rewards Club. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.