Does Humana Military Healthcare Services offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Monday, and the most busy day is Tuesday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Humana Military Healthcare Services below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Humana Military Healthcare Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1, then 0#, 0#, 2
Below are some clips we've found from Humana Military Healthcare Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Humana Military TRICARE East.
For medical emergencies, hang up and call nine one one.
Your call may be recorded. If you're a sponsor, beneficiary, or patient, say beneficiary.
Doctors, or medical facilities, say provider.
Sponsor. Is that correct?
If you are a sponsor, beneficiary, or patient, say or press one.
Hospital, doctors, medical facilities, say or press two."
Excerpt from a call with Humana Military Healthcare Services
Tuesday, March 5, 2024 5:06 PM
The first phone menu
"Welcome to Humana Military TRICARE e.
For medical emergencies, hang up and call nine one one.
Your call may be recorded. If you're a sponsor, beneficiary, or patient, say beneficiary.
Hospitals, doctors, or medical facilities, say provider.
If you are calling from a military treatment facility, say or press one.
If you are calling from a provider's office, say or press two."
Excerpt from a call with Humana Military Healthcare Services
Tuesday, April 30, 2024 3:13 PM
What are the hours and when should I call?
Humana Military Healthcare Services operates the call center for this 800-444-5445 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 57 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Humana Military Healthcare Services call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Humana Military Healthcare Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Humana Military Healthcare Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Humana Military Healthcare Services is Monday.The most busy day to call is Tuesday, which averages 367% more phone calls by comparison.Again, this is based on a sample of 57 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call Humana Military Healthcare Services
In summation, the best day to call Humana Military Healthcare Services is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Humana Military Healthcare Services staffs the call center well on Monday.
Why Customers Call Humana Military Healthcare Services
Below is a sample of recent calls to Humana Military Healthcare Services, and their purpose. Are any of these similar to the reason you are trying to call?
Assign primary care provider: "I tried to call my PCM yesterday, but she's not available till like, all the way in February."
- From a call lasting 24m 16s , Aug 9, 2024 5:17 PM
Credentialing inquiry: "I need to speak to someone in WPS for credentialing."
- From a call lasting 2m 19s , Apr 30, 2024 3:13 PM
Beneficiary eligibility: "Yes."
- From a call lasting 4m 3s , Mar 5, 2024 5:06 PM
Information about why customers call Humana Military Healthcare Services is extracted from issues that customers have reported to GetHuman.
This is Humana Military Healthcare Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Humana Military Healthcare Services agent. This phone number is Humana Military Healthcare Services's best phone number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-444-5445 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Humana Military Healthcare Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Humana Military Healthcare Services has 1 phone number. It's not always clear what is the best way to talk to Humana Military Healthcare Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Humana Military Healthcare Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Humana Military Healthcare Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.