A:Not at this number; hours here are Mon-Fri 8:30am-8pm EST.The least busy day is Tuesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Dress Barn below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Dress Barn phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4
Below are some clips we've found from Dress Barn's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Hello, and please listen carefully carefully to the following options.
As our menu options may have changed. Calls are recorded for quality assurance.
We're very excited to tell you about a special promotion for select callers. This will only take a moment.
By answering just a few questions, we will find out if this offer is right for you.
Are you or is someone in your house household fifty years of age or older?
Press one for yes.
If you or someone in your household is fifty years of age or older, Otherwise, press pound."
Excerpt from a call with Dress Barn
Wednesday, February 28, 2024 2:36 PM
What are the hours and when should I call?
Dress Barn operates the call center for this 877-879-3561 phone number Mon-Fri 8:30am-8pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 81 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Dress Barn call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dress Barn phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dress Barn staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dress Barn is Tuesday.The most busy day to call is Monday, which averages 75% more phone calls by comparison.Again, this is based on a sample of 81 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Quietest
Wed
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Dress Barn is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dress Barn staffs the call center well on Tuesday.
Why Customers Call Dress Barn
If you have time to do a bit of reading before you call Dress Barn, we recommend you read over some of our problem-specific articles.
Dress Barn and Dress Barn Woman are both clothing stores offered by the same company, but they cater to different sizes. Dress Barn carries regular Misses sizes, ranging from 4 to 16, while Dress Barn Woman specializes in plus sizes, typically starting from 16W and going up to 24W. The main difference lies in the size range available in each store; Dress Barn focuses on regular sizes, while Dress Barn Woman specifically caters to women who require larger sizes for a comfortable fit. Both stores offer a wide selection of stylish and on-trend clothing options, ensuring that women of all sizes can find clothing that suits their style and preference.
Dress Barn's return policy allows customers to return items within 60 days of purchase. To be eligible for a refund, the item must be in its original condition with the tags still attached. Receipts are required for returns, and refunds are issued in the original payment method. However, if the original payment method is unavailable, customers will receive store credit. Dress Barn does not accept returns or exchanges on clearance, final sale, or special occasion merchandise. Additionally, online purchases cannot be returned in-store; customers must follow the online return process. Dress Barn takes pride in providing excellent customer service, and their return policy aims to ensure customer satisfaction with their purchases.
Yes, Dress Barn offers free shipping on all orders of $75 or more. Customers can enjoy the convenience of having their purchases delivered directly to their doorstep without any additional cost if their order subtotal reaches the specified amount. However, for orders below $75, Dress Barn charges a flat rate shipping fee of $6.95 within the United States. This flat rate ensures that customers receive their items quickly and efficiently, with tracking capabilities available. Dress Barn also provides the option for customers to choose expedited shipping for an additional fee. With free shipping on qualifying orders, Dress Barn aims to enhance the shopping experience and make it more affordable and accessible for their valued customers.
Click the link above to get answers to just about any Dress Barn customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Dress Barn is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Dress Barn provides this option.
Dress Barn Customer Service on Facebook / Messenger
Some customer service teams, like that of Dress Barn, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
As a last, sometimes only, resort- Dress Barn customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Dress Barn's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dress Barn agent. This phone number is Dress Barn's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-879-3561 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Dress Barn first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or facebook or web. In total, Dress Barn has 1 phone number. It's not always clear what is the best way to talk to Dress Barn representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dress Barn. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dress Barn. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.