Does Delta Faucet Co. offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 9am-6pm EST.The least busy day is Saturday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Wednesday, and the shortest are on Friday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Delta Faucet Co. below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Delta Faucet Co. phone number to document the phone system.
Here is how our research team describes the way the Delta Faucet Co. phone system greets you: Residential faucet or accessories, press 1. Tubs, press 2. Sinks, press 3. Shipping status, press 5. Privacy policy information, press 8.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:You must choose an option 1-8.
Below are some clips we've found from Delta Faucet Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Delta Faucet Company.
Market.
There are many self help options that can be found on support dot delta faucet dot com.
If you have a residential faucet, shower faucet, or accessory installed in your home, press one.
If you have a toilet or a Delta tub shower enclosure, two.
If you have a sink, please press three.
If you wanna get your order shipping status, five."
Excerpt from a call with Delta Faucet Co.
Friday, January 12, 2024 5:02 PM
What are the hours and when should I call?
Delta Faucet Co. operates the call center for this 800-345-3358 phone number Mon-Fri 8am-8pm, Sat 9am-6pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 488 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Delta Faucet Co. call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delta Faucet Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delta Faucet Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Delta Faucet Co. is Saturday.The most busy day to call is Friday, which averages 174% more phone calls by comparison.Again, this is based on a sample of 488 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
Yes, Delta faucets are ADA compliant. Delta Faucet Co. designs and manufactures faucets that meet the requirements of the Americans with Disabilities Act (ADA). These faucets are thoughtfully designed to ensure accessibility for individuals with disabilities or limited mobility. Delta faucets offer various features and specifications that meet the ADA guidelines, including easy-to-use lever handles, minimal force to operate, smooth and controlled water flow, and proper height and reach dimensions. By complying with ADA regulations, Delta Faucet Co. aims to provide functional and accessible products that enhance the overall user experience for all individuals, regardless of their physical abilities.
Yes, Delta faucets come with a warranty. Delta Faucet Co. stands behind its products and offers a comprehensive warranty to ensure customer satisfaction. The warranty varies depending on the faucet model, but generally includes a limited lifetime warranty for the original purchaser. This means that if any defects in material or workmanship occur during the lifetime of the product, Delta Faucet Co. will replace or repair it free of charge. Additionally, the warranty covers any defects in the faucet's finish, such as corrosion or tarnishing, for a specified period. Customers can rely on Delta faucets to be backed by a strong warranty, providing peace of mind and guaranteeing long-lasting functionality and quality.
Delta Faucet Co. offers a wide range of finishes to cater to different styles and preferences. Our collection includes popular choices such as Chrome, Stainless, Oil-Rubbed Bronze, and Matte Black. These finishes provide both durability and long-lasting beauty. Additionally, we have a diverse selection of specialty finishes, such as Champagne Bronze, Brilliance® Stainless, Venetian Bronze, and Polished Brass. These unique finishes allow customers to personalize their faucets and create a distinctive look in their kitchens or bathrooms. Whether you prefer sleek, modern designs or classic, timeless aesthetics, our extensive range of finishes ensures that there is a Delta faucet that matches your vision perfectly.
Click the link above to get answers to just about any Delta Faucet Co. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Delta Faucet Co., and their purpose. Are any of these similar to the reason you are trying to call?
Parts pricing inquiry: "Would you be able to tell me how much does this part cost?"
- From a call lasting 6m 8s , May 14, 2024 4:18 PM
Connecting email and phone: "I'm Harold, probably got my email as harold the master plumber."
- From a call lasting 8m 44s , May 13, 2024 6:51 PM
Seeking solution for raised tile: "We're having a difficult time figuring out how to make the shower handle trim sit flush with our raised tile."
- From a call lasting 18m 21s , Apr 30, 2024 1:25 PM
Issue with faucet parts: "Plumber says whole faucet needs to be replaced, questioning parts received."
- From a call lasting 36m 28s , Mar 26, 2024 8:07 PM
Cleaning product recommendation: "I want to know what I'm supposed to use on it to keep it nice, what product is recommended to keep it clean?"
- From a call lasting 11m 7s , Mar 15, 2024 5:42 PM
Seeking correct shower trim: "I need help in finding a shower trim with three dividers, in the right color to match my bathroom."
- From a call lasting 66m 59s , Mar 2, 2024 4:11 PM
Requesting cartridge replacement: "I'm looking for a replacement cartridge for my kitchen sink."
- From a call lasting 33m 29s , Mar 1, 2024 9:49 PM
Missing faucet head order: "I called you guys about three weeks ago and they ordered me a new faucet head for my shower, but I've never gotten it."
- From a call lasting 18m 57s , Feb 29, 2024 2:36 PM
Information about why customers call Delta Faucet Co. is extracted from issues that customers have reported to GetHuman.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Delta Faucet Co. will reply our your email.
As a last, sometimes only, resort- Delta Faucet Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Delta Faucet Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Delta Faucet Co. agent. This phone number is Delta Faucet Co.'s best phone number because 5,076 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-345-3358 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Delta Faucet Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Delta Faucet Co. has 1 phone number. It's not always clear what is the best way to talk to Delta Faucet Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Delta Faucet Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Delta Faucet Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.